Tyler Whiteford | Page 2

Process was quick and comprehensive, sales member Tyler did great to find me the car I was looking for and I quickly closed. did great to find me the car I was looking for and I quickly closed. More

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Tyler, the salesman was nice. The manager was knowledgeable and helpful. The experience was lost when we got to the finance person and the attitude we received due to my husband i The manager was knowledgeable and helpful. The experience was lost when we got to the finance person and the attitude we received due to my husband immediately saying he did not want to purchase any extra warranties. (With explanation we already provided the sale’s man and manager) The finance man was so annoyed by my husband’s directness and unwillingness to listen to his sales pitch that he was cold, very rude, and even forgot to take our deposit for the vehicle. He ruined the entire buying experience. My mom has bought multiple cars here and sent us because of how great her experience was. Our experience did not compare to hers. More

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Best Nissan dealer around. Great sales and service staff. Would recommend to anyone looking for a new car or to have their vehicle serviced Great sales and service staff. Would recommend to anyone looking for a new car or to have their vehicle serviced More

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Where do I start very professional outstanding customer service the process was really easy than most dealership I would highly recommend purchasing a vehicle from Wood Nissan service the process was really easy than most dealership I would highly recommend purchasing a vehicle from Wood Nissan More

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To me, they are the best. This is my third Nissan I bought from them This is my third Nissan I bought from them More

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I have purchased 5 vehicles from here. I have also referred my parents who have purchased a vehicle. I have also referred my parents who have purchased a vehicle. More

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Service is timely and efficient. I received excellent communication! Thank you all for your help!!! I received excellent communication! Thank you all for your help!!! More

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My service representative was excellent. He was courteous and prompt with his assistance. This type of excellent services will have me come back. He was courteous and prompt with his assistance. This type of excellent services will have me come back. More

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Tyler was very eager to help the staff was warn and friendly and the managers worked hard to get me into the car of my dreams. friendly and the managers worked hard to get me into the car of my dreams. More

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Context: I live 1 hour from the dealership, so communication was remote. Ultimately this dealer was unwilling to negotiate on a used vehicle, and jacked around with me for several days to conv communication was remote. Ultimately this dealer was unwilling to negotiate on a used vehicle, and jacked around with me for several days to convince me that they had the lowest rate possible. On the day that we were getting close to a deal (Saturday), Tyler Whiteford went to go get approval from a manager (right around closing time), and promised to call back with an update shortly. I waited over an hour for a call. I ultimately didn't hear back from him until Monday. He tried to get me to pay $1,500 for the "Wood Care Package". This is an extended powertrain warranty. I declined because with where we live, I would have voided the terms in a matter of months (read the fine print folks, its there to set you up for failure). When I asked that this be removed, they tried to convince me that this was the "dealer fee", and that the warranty is a "free perk". I looked at the detailed printout of fees, and there was already an "Admin Fee" listed for $500 dollars, and the "Wood Care Package" was listed as "Added Equipment". Tyler and the Wood team are deceptive and dishonest. Go elsewhere. We did, and saved $20,000 on the same model. More

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