Ue Vang
Ue Vang at White Bear Acura Subaru

Ue Vang | Page 12

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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505 Reviews
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505 Reviews

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505 Reviews of Ue Vang

October 01, 2020

Dealership Rating

Always great service and support. One glitch with tire rotation. Tech found a nail or screw in tire and because of location "unable to patch". So new tires were needed owing to AWD, claimed tech. Tire More

by psmith58fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peng Lee

September 30, 2020

Dealership Rating
Employee Rating

Ue did a great job listening to my concerns about the car and keeping me informed as to its progress during the checkup. The work was done in no time flat. More

by WOstlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

White Bear Acura Subaru responded

We're glad Ue was able to provide a good experience for you. Our goal is to get our guests back on the road as quickly as possible while also being thorough and keeping you informed. Thank you for your support.

September 29, 2020

Dealership Rating
Employee Rating

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Hanson, Peng Lee, Nicole Love

Sep 30, 2020

White Bear Acura Subaru responded

So, just to be clear, you're saying we're "awesome"? Well, we think the same about you! Thank you for your support and we look forward to seeing you again in the future!

September 14, 2020

Dealership Rating

Thankful we bought this car it makes us feel so safe ! We were able to get 3 -pt car seats in the back too it’s a nice car More

by BLAKEANDKASSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Yang , Jake Buckles, Ahmed Deeb, I think it was jake who we got the car from

Sep 22, 2020

White Bear Acura Subaru responded

We're glad you like your new vehicle an that it accommodates your whole family. Thank you for your support and congratulations.

September 14, 2020

Dealership Rating
Employee Rating

My oil wasn’t changed and my car almost blew up the engine. Very upset and disappointed. I will change services. Mad and pissed!! A More

by yacin74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 22, 2020

White Bear Acura Subaru responded

We're sorry you had this experience. We'd like to look further into this situation. Would you be able to provide us with your VIN and name in a private response?

Sep 22, 2020

yacin74 responded

Ahmed Mohamed 2012 forester You can pull my file with my cell phone 612-382-3139 You don’t need vin#.

September 09, 2020

Dealership Rating
Employee Rating

My experience here has always been a good one. The car gets some tough usage, but the regular care it's given has kept its performance dependable. That care has been delivered with efficiency and courtesy More

by linda77
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Luke Lien , James Burton, Matt Hanson, Peng Lee, Nicole Love

Sep 09, 2020

White Bear Acura Subaru responded

Thank you for your kind words. Keeping up on the required maintenance is always best practice. Thank you for your support.

September 06, 2020

Dealership Rating
Employee Rating

So convenient and safe to have White Bear Subaru pick up our car for service and deliver it back to our house. Very much appreciate this option during Covid. Really above and beyond our expectations. Thank More

by chees007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Buckles, Peng Lee, Manya Love

Sep 07, 2020

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you. Our guests' health and safety have always been our top priorities but are specially so during these times. Thank you for your support.

September 05, 2020

Dealership Rating
Employee Rating

Easy in, listened well, clearly understood and repeated back to me the issues to check for clarity. Was able to offer expected solution without making it complicated. Results were as promised and on time More

by psmith58fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2020

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you, they're really good at clarifying what need to be done with our guests' vehicles. We're glad they were able to get you back on the road in a timely fashion. Thank you for your support.

September 03, 2020

Dealership Rating

Noise after tire rotation was fixed with returning tires to their initial position. Two times the shop guys worked diligently on the issue. Great job. Thanks! More

by PAB.SOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peng Lee

Sep 04, 2020

White Bear Acura Subaru responded

Thank you for your kind words. We're glad our team was able to help with your tire issue, they do a really good job on getting our guests' vehicles serviced as quickly and efficiently as possible. We look forward to your continued support.

August 31, 2020

Dealership Rating
Employee Rating

I have been getting my service work done there for over 20 years. They always are prompt and polite. They always finish early. I really like the no appointment needed for oil changes etc. Everyone is alway More

by Nelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peng Lee

Aug 31, 2020

White Bear Acura Subaru responded

Thank you for your kind words. We're glad our team has always been able to provide a good experience for you. WOW 20 YEARS!!! Thank you so much for your support over the years

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