Ue Vang | Page 13

Noise after tire rotation was fixed with returning tires to their initial position. Two times the shop guys worked diligently on the issue. Great job. Thanks! to their initial position. Two times the shop guys worked diligently on the issue. Great job. Thanks! More

by PAB.SOLO Verified Customer Verified Customer

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I have been getting my service work done there for over 20 years. They always are prompt and polite. They always finish early. I really like the no appointment needed for oil changes etc. Everyone is alway 20 years. They always are prompt and polite. They always finish early. I really like the no appointment needed for oil changes etc. Everyone is alwayspleasant and halpful. More

by Nelly Verified Customer Verified Customer

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I brought my car in for an oil change and asked that a rear backup light be replaced. I was told that all my rear lights worked and didn't need replacement. I got home and found that the light was still rear backup light be replaced. I was told that all my rear lights worked and didn't need replacement. I got home and found that the light was still burned out. More

by MARIAPDILLON Verified Customer Verified Customer

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My service was completed timely and professionally. I was also surprised by the fair pricing as well. The scheduling, drop off and pickup was seamless. Would definitely recommend! also surprised by the fair pricing as well. The scheduling, drop off and pickup was seamless. Would definitely recommend! More

by noukayang Verified Customer Verified Customer

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Mr. Vang was great. He listened to my concerns and made adjustments to address them. He had the technician measure the brake pads, not just look at them, which I appreciated.He gave excellent customer serv adjustments to address them. He had the technician measure the brake pads, not just look at them, which I appreciated.He gave excellent customer service! More

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Never a bad experience from tihe day I bought my Subaru, always the nicest people. Service people always try to help in every way even though I didn't need anything at this time. always the nicest people. Service people always try to help in every way even though I didn't need anything at this time. More

by LINDALOU112752 Verified Customer Verified Customer

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I had to bring my Subaru ascent in three times in order I had to bring my Subaru ascent in three times in order for your mechanics to fix what they goofed up when they replaced my fuel pump on a recall . I had to bring my Subaru ascent in three times in order for your mechanics to fix what they goofed up when they replaced my fuel pump on a recall . My check engine light came on my eyesight went off and I told him initially to check that fuel pump installation. It took two more times before they figured enough to replace that gasket that was installed when they replace the impeller on my fuel pump. I live in Cambridge Minnesota and it takes me an hour one way to drive in every time. The second time I brought it in they had it from Monday until Friday I picked it up on Friday and then Saturday morning the check engine light went on again. On the third time that technician ( A different person ) finally had them checked the installation of that fuel pump and found a defective gasket. I had to cancel two fishing trips because I could not pull my boat because of the recall issue. The gas, the time and the inconvenience because of their incompetence astounds me . I had a brand new 2017 outback that I traded in for a 2018 outback and then I traded my 2018 in for the 2019 Subaru ascent so I am not a new car customer to the Subaru product. I am very dissatisfied with the service that took place. More

by KROEPLINWWF Verified Customer Verified Customer

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Could not be Happier I have had my new Outback for about one month now, during which I had heart valve replacement and a foot operation and back problems. I was unable to I have had my new Outback for about one month now, during which I had heart valve replacement and a foot operation and back problems. I was unable to get in for my orientation, but Marilyn Babcock kept contact and helped me over the hard parts on the telephone - above and beyond the call of duty. I am so grateful for her help. I will be going in shortly for my orientation. Excellent car and excellent service. Thanks More

by SMAIRS79 Verified Customer Verified Customer

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HAPPY CUSTOMER Always pleasant and helpful. Work to accommodate time and attention to all customers. Service department and schedulers work well together. Always kee Always pleasant and helpful. Work to accommodate time and attention to all customers. Service department and schedulers work well together. Always keep you up to date with what is going on when things are running long. More

by JANDKPHELPS Verified Customer Verified Customer

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ALIGNMENT The alignment was done in less time than I anticipated - and there was no charge. It does not get any better than that! Good deal Good Deal Good de The alignment was done in less time than I anticipated - and there was no charge. It does not get any better than that! Good deal Good Deal Good deal More

by MARYC.FOWLER Verified Customer Verified Customer

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