Uzma Shafqat | Page 21

Kelly Employees are wonderful. They can't do enough to make you feel important. Best dealership we have ever dealt with. We got an outstanding deal. Employees are wonderful. They can't do enough to make you feel important. Best dealership we have ever dealt with. We got an outstanding deal. More

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Wonderful experience This was the first time we ever purchased a vehicle on the first visit to a showroom. Uzma Shafqat was the most detailed and kind person we ever work This was the first time we ever purchased a vehicle on the first visit to a showroom. Uzma Shafqat was the most detailed and kind person we ever worked with. It made our shopping experience very easy and straightforward. Very impressed with all the people we had contact with. More

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All around great customer service From first step out my old car till I drove off lot in my new car great customer service. Made me feel like family and answer all question I had aske From first step out my old car till I drove off lot in my new car great customer service. Made me feel like family and answer all question I had asked truthfully More

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New Car Purchase Review Dealership made the purchase of my XT5 SUV as smooth as possible. Salesperson was very helpful and thoroughly explained all the features and answered Dealership made the purchase of my XT5 SUV as smooth as possible. Salesperson was very helpful and thoroughly explained all the features and answered all of my questions. Everyone was very professional and the environment was not high pressured. Would highly recommend them. More

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Huge thumbs up for Kelly Cadillac, AGAIN!!! We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and manag We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and management! Uzma is the best sales person in the town! Her follow up and expertise in her field is excellent! She is such a wonderful asset to Kelly Cadillac! Also John and Doug in service and Rick in parts! Mr. Kelly wonderful, just the same! We loved that the service was just as excellent as the sales! Can’t recommend Kelly Cadillac and Uzma enough! Thank you! More

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Class of their own Let me start by saying we have bought A LOT of cars over the years, and our buying experience at Kelly Cadillac was in a class of their own. Our sale Let me start by saying we have bought A LOT of cars over the years, and our buying experience at Kelly Cadillac was in a class of their own. Our saleslady, Uzma, was top notch, not only listening to our needs/wants but understanding them as well. The process of purchasing a car was efficient and even enjoyable! I highly recommend Kelly Cadillac and would buy another car from them with no hesitation. Thank you to ALL your personnel for making this a great adventure instead of a necessary experience. (PS personal handshakes from Geoff and Kelley show how invested everyone at Kelly Cadillac is!) More

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The FULL Cadillac experience. The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly a The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly and helpful when getting after market add-ons installed to my car. I also met the owners whom both love cadillacs and enjoy seeing customers enjoy them as well as other vehicles. A++ Team! More

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Great Experience The team at Kelly is polite and respectful. Beginning with Uzma Shafqat who met me at the door when I arrived. I came to see a preowned CTS with reall The team at Kelly is polite and respectful. Beginning with Uzma Shafqat who met me at the door when I arrived. I came to see a preowned CTS with really just the intention of seeing if was a fit for me as I had driven an ATS earlier in the week at another dealership and that model was not. We took the car out and I found that I did like it. Upon returning Geoff Kelly introduced himself to me and I began to feel I was at the right place. Uzma and I sat down and began discussing price. I came in with a free and clear title trade vehicle and a pre approved amount from my bank. My firm intent was that if I was going to buy there would be no checks written that day. Simply title and key exchange. With a little time and open and honest negotiating we reached that place. A big thanks to Uzma and Allen Hartz, General Sales Manager!!! The paperwork was drawn up and the deal was sealed when I realized I did't have my title with me. I had to return home to retrieve it . Finally upon returning I met Glenn Davis and we went through all the necessary signing of paperwork. Glenn went through everything thoroughly with me and more important....openly and honestly. I was there the better part of the day mainly due to not having my title along. Geoff Kelly, the owner of the dealership, stayed involved and engaging the whole time. Don't hesitate to go in and meet this fabulous team!! More

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Third Car Great Experiences Uzma has provided such outstanding service in our two previous experiences, it was only natural that we sought her out for our next car. We are please Uzma has provided such outstanding service in our two previous experiences, it was only natural that we sought her out for our next car. We are pleased to say that she continued to provide outstanding service as she was very responsive as we looked at many options of both models and years and was very knowledgeable about each and guided us in making an informed decision. We are now the proud and happy owners with our new “Red Horizon” 2019 XT5 Luxury Cadillac!Henry and Carol Mauermeyer More

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First Impressions From the first person that I met, which was Uzma, I knew that I wanted to buy my vehicle at Kelly Cadillac. Stellar customer service! Each employee gr From the first person that I met, which was Uzma, I knew that I wanted to buy my vehicle at Kelly Cadillac. Stellar customer service! Each employee greeted me with a smile, warm hand shake, and a true sense of appreciation that I was going to purchase a vehicle from them. Everyone went over and beyond their five-star rating! Uzma is not just a sales person, but she is a heartfelt person who is there to provide a service to insure that the customer receives the very best service. I would not hesitate to return when I am ready to purchase another vehicle. Well-done, Kelly Cadillac! More

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