Uzma Shafqat | Page 29

Uzma was great! What a great experience. I did not want to be shopping for a replacement Suburban ...hoping to put it off until the summer. But, plans changed. We What a great experience. I did not want to be shopping for a replacement Suburban ...hoping to put it off until the summer. But, plans changed. We saw a perfect Suburban for us on Autotrader and made the trip from Delaware to Lancaster. So glad we did! Uzma was a wonderful salesperson, but even more so, friendly to talk with. The owner was friendly, and you could tell everyone there valued us and loved their job. While we are in Delaware, if we were closer, this would be our go to place for service. As an aside...we named the black Suburban "Dark Vader" LOL More

Report | Print

#1 Dealership Jeff, Uzma and Glenn were terrific. Best dealership I have ever purchased from. Wonderful people also in the Service Department. Would recommend any Jeff, Uzma and Glenn were terrific. Best dealership I have ever purchased from. Wonderful people also in the Service Department. Would recommend anyone in the market for a vehicle to go there! More

Report | Print

All staff treat customers extremely well. Attention to detail with customer satisfaction a priority. Staff took their time with details of the vehicle and finances. I am very happy with this dealer and wi detail with customer satisfaction a priority. Staff took their time with details of the vehicle and finances. I am very happy with this dealer and will continue to be a customer for years to come. More

Report | Print

Best experience I ever had buying a car Everybody was so nice and our salesperson was fabulous. She was not pushy in any way and was totally relatable. I would drive the 2-1/2 hours again Everybody was so nice and our salesperson was fabulous. She was not pushy in any way and was totally relatable. I would drive the 2-1/2 hours again to purchase another vehicle from her. Uzma was the best! Glenn was also very nice and helpful. More

Report | Print

THE BEST !!!! From service dept to sales staff to ownership -- best dealer I have ever dealt with !! From the time you walk in the door, you feel like family wit From service dept to sales staff to ownership -- best dealer I have ever dealt with !! From the time you walk in the door, you feel like family with all of them. More

Report | Print

Customer service This dealership knows what customer service means both during the purchase process and especially after purchase with great maintenance service. When This dealership knows what customer service means both during the purchase process and especially after purchase with great maintenance service. When my first Cadillac needed to be replaced (purchased at Kelly) I didn't consider any other Cadillac dealers. The people at this dealership makes it first class. More

Report | Print

2006 XLR I found a limited edition Cadillac XLR on the dealers lot. Kelly Cadillac's service department spent a lot of time and money to ensure the XLR would p I found a limited edition Cadillac XLR on the dealers lot. Kelly Cadillac's service department spent a lot of time and money to ensure the XLR would perform as well as it looks. Uzma Shafqat, my sales representative, went above and beyond expectations making sure I was informed about all aspects of this car. More

Report | Print

Great Experience Because I was in need of replacing my vehicle, I stopped at Kelly Cadillac on a suggestion from a friend and was very pleased with both the attention Because I was in need of replacing my vehicle, I stopped at Kelly Cadillac on a suggestion from a friend and was very pleased with both the attention and service I received. Our salesperson was outstanding in working to help me find the vehicle I was interested in purchasing. The process from there was great, with everyone working to make it happen seamlessly. Thanks! More

Report | Print

Love my new Cadillac Very friendly and professional dealership. Uzma was very patient with all my questions. She spent time showing me all the fine features on my new ri Very friendly and professional dealership. Uzma was very patient with all my questions. She spent time showing me all the fine features on my new ride. My whole experience at Kelly Cadillac was the best. More

Report | Print

Wonderful Customer Service Great Service and caring employees. Everyone welcomed us and introduced themselves. Just a wonderful experience. Our sales rep was informative, fri Great Service and caring employees. Everyone welcomed us and introduced themselves. Just a wonderful experience. Our sales rep was informative, friendly and very helpful with teaching us the electronics of our new vehicle. Thanks so much to everyone. More

Report | Print