V Moua
V Moua at Lexus of Sacramento

V Moua

Service Writer

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of V Moua

August 10, 2025

Dealership Rating
Employee Rating

Excellent service from Homer; attention to detail and excellent communication skills as to service work scope and “getting it done “! More

by bjcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Homer Mendoza

Aug 12, 2025

Lexus of Sacramento responded

Thank you for sharing your positive feedback about Homer and our service team! We will make sure to share your feedback with him. See you next time at Lexus of Sacramento!

June 27, 2025

Dealership Rating
Employee Rating

VEE provided efficient and excellent assistance. He was very professional, knowledgeable and polite. He discussed my options in a very clear, concise and comprehensive manner. More

by ERMA.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Lexus of Sacramento responded

Erma, we're delighted to hear that Vee provided you with such professional and knowledgeable service at Lexus of Sacramento. Thank you for sharing your experience!

Jun 30, 2025

ERMA.HERNANDEZ responded

Yes, I was extremely grateful. Vee did a superb job. He's definitely an asset to Lexus.

March 30, 2025

Dealership Rating
Employee Rating

Very nice and helpful. Easy to make an appointment and get the right information. Good service. More

by Romi Horja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Mar 31, 2025

Lexus of Sacramento responded

Romi, thank you for the great review. We look forward to seeing you again at Lexus of Sacramento!

December 21, 2024

Dealership Rating
Employee Rating

Professional service performed quickly. Loaner was a nice plus. They always do a great job. More

by lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Cach

Dec 23, 2024

Lexus of Sacramento responded

Lloyd, thank you for leaving Lexus of Sacramento a five-star review! We are happy to hear that our team was professional and you enjoyed the loaner. See you next time!

November 01, 2024

Dealership Rating
Employee Rating

Staff are very nice and helpful specially V listen me carefully and did my vehicle ready on time More

by Ali
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

Lexus of Sacramento responded

We couldn't ask for a better review for V and Lexus of Sacramento. Thanks so much, Ali!

October 19, 2024

Dealership Rating
Employee Rating

Had an excellent service of my Lexus TX 350. It was fast and got my car back super clean. My service advisor V was outstanding, very helpful, polite and knowledgeable. Thank you Sacramento Lexus More

by John Auza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Lexus of Sacramento responded

John, we're delighted to hear about your positive experience with V and the team at Lexus of Sacramento. Thank you for choosing us for your service needs!

September 18, 2024

Dealership Rating
Employee Rating

I had my service done; very pleased. Great staff, friendly, tentative, organized. Definitely recommend this dealership. More

by Natalia
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erich Fieldler

Sep 19, 2024

Lexus of Sacramento responded

Natalia, we're delighted to hear you had a great experience with our team at Lexus of Sacramento. Thanks for the recommendation!

September 11, 2024

Dealership Rating
Employee Rating

V has been very professional and very efficient in dealing with clients. He explains to you what’s to be done to your vehicle and the maintenance staff performs those duties very well. The service p More

by golfmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Lexus of Sacramento responded

We're delighted to hear that V and our maintenance team at Lexus of Sacramento have provided you with exceptional service. Thank you for trusting us with both of your vehicles!

July 25, 2024

Dealership Rating
Employee Rating

My first time there, really impressed with their work, professionalism and courteousness, enjoyed my experience with Sacramento Lexus. More

by baker383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Lexus of Sacramento responded

We're delighted to hear that your first visit was a positive one! Thanks for choosing Lexus of Sacramento, and we appreciate the kind words about our team's professionalism and courteousness.

June 05, 2024

Dealership Rating
Employee Rating

I purchased my vehicle from them in 2015, have ALWAYS brought my vehicle in for service. During one of the service appointments, they messed up with my GPS system and broke it. They have refused to repai More

by concerned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 05, 2024

Lexus of Sacramento responded

It's upsetting to hear about your experience with our service department. We strive for consistency and accountability, so it's concerning that we've fallen short in addressing the issues with your GPS system and windshield. I'd like the chance to make this right; please reach out directly at your earliest convenience. Thank you, Gustavo Reynoso - Assistant Service Manager - 916.465.6291

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