Val Valadez | Page 27

Very slow and not fixing properly My car only need a electrical harness replacement, but it took them three weeks to fix. The worst of all is that when I picked the car, it make stupid My car only need a electrical harness replacement, but it took them three weeks to fix. The worst of all is that when I picked the car, it make stupid noises. When I contacted the dealership they said that I have to pay 160 again so they can figure out. I was like first the sound wasn’t there before and than you can’t keep charging me for everything you guys will break in my car!!! Plus, when I paid the first $160 than you should diagnose everything not to charge money for every stupid things More

by ZB_SAFI Verified Customer Verified Customer

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Efficient, as usual! I had an appointment for routine service with an estimated time of one to one and a half hours. My vehicle was ready in about thirty minutes! I bare I had an appointment for routine service with an estimated time of one to one and a half hours. My vehicle was ready in about thirty minutes! I barely had time to read the book I brought! Thanks to Val and the service team at Maita for another positive experience. More

by THEBEVERS Verified Customer Verified Customer

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Good wrk at Maita Wish you did a car wash, but otherwise excellent. Service was friendly and fast. Val Valadez was very courteous and competent. He answered all our Wish you did a car wash, but otherwise excellent. Service was friendly and fast. Val Valadez was very courteous and competent. He answered all our questions. More

by DBFLYNN Verified Customer Verified Customer

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sales and service are exemplary Staff at Maita Toyota are great.Mehdi Raza was very easy to deal with.The staff in the service department have been extremely helpful over the years I Staff at Maita Toyota are great.Mehdi Raza was very easy to deal with.The staff in the service department have been extremely helpful over the years I have been a customer. More

by DAVISMURRAY Verified Customer Verified Customer

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Always the Best Service I love coming to Maita on Auburn in Sacramento. They are always polite,efficient and helpful. I have been to other dealers where every time you go in I love coming to Maita on Auburn in Sacramento. They are always polite,efficient and helpful. I have been to other dealers where every time you go in they find something else wrong but not this dealership. They let me know if it has to be done right now or it can wait. Thanks to a wonderful crew! More

by PSANDERSON0719 Verified Customer Verified Customer

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Great Service Every Time! Great service every time I take one of my vehicles. I have been going to Maita Toyota for 30 years now, and their service remains top notch compare t Great service every time I take one of my vehicles. I have been going to Maita Toyota for 30 years now, and their service remains top notch compare to other dealer shops. Thanks! More

by jcarlosquirarte Verified Customer Verified Customer

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Service to brakes on my Toyodta Work was accomplished quickly and efficiently. The service person Val was pleasant to work with and handled all that was needed in a very professiona Work was accomplished quickly and efficiently. The service person Val was pleasant to work with and handled all that was needed in a very professional manner! More

by MALCOM.CARTER Verified Customer Verified Customer

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Great service each time I visit Each time I visit Maita service center, I get excellent customer service. They are always professional and the work gets done right the first time. Each time I visit Maita service center, I get excellent customer service. They are always professional and the work gets done right the first time. Val is extremely knowledgeable - I can trust that they only recommend work that needs to be done. A great place to bring our Toyota for service. More

by Brian Verified Customer Verified Customer

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Don't go here, horrible customerr service!! This place is a joke. They don’t stand behind there warranties or work. I had my clutch replaced over a year ago, as recommended by the dealer. Nothin This place is a joke. They don’t stand behind there warranties or work. I had my clutch replaced over a year ago, as recommended by the dealer. Nothing was wrong with my clutch I was just having my transmission serviced and they said now would be a good time to do the clutch because it’ll be much cheaper now that the transmission is dropped. Once again nothing was wrong with my old clutch, not a squeak, not a chirp no weird spongy feel nothing! I take my truck into Maita always, oil changes major repairs everything. I’ve had 2 major repairs and countless oil changes in the last year I’ve purchased over $6,000 dollars in repairs and parts. Wheel bearings, tranny 100,000 mile service and countless maintenance and oil change visit. All the loyalty and return visits mean nothing. Upon an oil change visit I inquired about a squeak my clutch was making. They verified it was my throw-out bearing. This was roughly 7,000 miles later after my new clutch was installed, so within their 1 year 12,000 mile warranty. After telling me it’s the throw-out bearing they then tell me that they don’t replace the bearings and if something was wrong with my clutch itself it’d be covered under warranty but since it’s not I’d be looking at another couple grand in repairs. After doing some research I’ve found out that every time you get a new clutch they replace all the soft parts including bearings as well as new pressure plate and resurfacing flywheel. Roughly 12,000 miles later the chirping and squeaking is driving me insane and I leave a review on google. They now proceed to tell me that they did replace the bearing but now it’s out of warranty there’s nothing that they could do and id have to pay out of pocket. They say if they drop the transmission and they find out I caused the bearing to go out that I’ll be liable for all charges. I’ve had my original clutch for 100,000 miles with nothing wrong so how would I cause this one to go bad! They don’t stand behind their warranties or work and customer service is nonexistent. Don’t go here!! After my first inquiry within the warranty range which they have documented they should understand I did everything I should have and try to make it right! As you can see all they comment back and say is “refer to our service manager for any concerns” and by the reviews that gets you nowhere! More

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love this place and personals assistants everybody professional nice and helpful! Mike, Val, Louis, Priscilla, are great people. I feel safe with Toyota service! I need extended OIL SERVICE everybody professional nice and helpful! Mike, Val, Louis, Priscilla, are great people. I feel safe with Toyota service! I need extended OIL SERVICE after 45,000 mile! More

by RICKEY434JONES Verified Customer Verified Customer

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