129 Reviews
Write a ReviewDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
Specialties & Trainings
Presidents Club Member
129 Reviews of Valencia Wallace
December 02, 2025
This truck had everything I wanted. 20” rims, bed liner, tow package, brake control, tinted windows, crew cab, wheel well liners, weather tech style floor mats. Very nicely equipped tru 20” rims, bed liner, tow package, brake control, tinted windows, crew cab, wheel well liners, weather tech style floor mats. Very nicely equipped truck. More
Other Employees Tagged: Brianna Holbrook
November 24, 2025
Rigo was the first person I met when I walked in the door and helped me through the whole process of buying my 2020 KIA Sportage. He was very accommodating and informative about my questions and concerns. I and helped me through the whole process of buying my 2020 KIA Sportage. He was very accommodating and informative about my questions and concerns. I wouldn't change a thing and highly recommend Rigo and the Crew at Russ Darrow Kia of Wauwatosa! More
Other Employees Tagged: Rigo Sanchez
November 19, 2025
Russ Darrow Kia is clean, efficient and professional in their service. Very happy with the sales team and my new, used vehicle! their service. Very happy with the sales team and my new, used vehicle! More
Other Employees Tagged: Malvin Silva-Ables
October 22, 2025
It was a pleasure working with Malvin, very upfront and easy to work with! I appreciated the honesty and professionalism. easy to work with! I appreciated the honesty and professionalism. More
Other Employees Tagged: Malvin Silva-Ables
October 15, 2025
I had an amazing experience working with Joe Towers. He was very patient and knowledgeable walking me through every step of my purchase. I am very pleased with my purchase and highly recommend asking fo He was very patient and knowledgeable walking me through every step of my purchase. I am very pleased with my purchase and highly recommend asking for Joe if you want a smooth and honest car buying experience. More
Other Employees Tagged: Joe Towers , Dogan Gregory III
September 04, 2025
The dealership had lots of cars, good salesman and very respectful of their customers. Dustin was very nice and was a very good salesman and we like him a lot. respectful of their customers. Dustin was very nice and was a very good salesman and we like him a lot. More
Other Employees Tagged: Dustin Elmer
August 25, 2025
The sales experience was awesome. We had an issue with parts and detail. We had to keep driving there from over an hour away to get wrong parts that were supposed to be included when We had an issue with parts and detail. We had to keep driving there from over an hour away to get wrong parts that were supposed to be included when we bought it and have nxylon put on the exterior only to get to our appointment and be told they had no xylon. Haven't had any in weeks. More
Other Employees Tagged: Sarena Hansen
August 19, 2025
The service I received while purchasing my vehicle was exceptional. I didn't feel pressure or coercion from my salesman. I felt very much at ease and confident that I was making a safe and feasible purc exceptional. I didn't feel pressure or coercion from my salesman. I felt very much at ease and confident that I was making a safe and feasible purchase. I would recommend Russ Darrow to anyone looking to purchase an automobile. They make you feel at home there. A VERY PLEASANT EXPERIENCE. Hats off to Mr..Sherman Thompson. He really made buying my truck a joy. He made me smile often while I was at the dealership. Keep moving forward guys. You're doing an awesome job! More
Other Employees Tagged: Sherman Thompson
August 17, 2025
Very caring atmosphere my salesperson was outside as if she was waiting for me, love it, I was very impressed with her convenience n her ability to get me a deal, and it paid off for me in a surprising wa she was waiting for me, love it, I was very impressed with her convenience n her ability to get me a deal, and it paid off for me in a surprising way, I will be sending her as many people as possible, Thank you, a sell begins with a wonderful salesperson. More
Other Employees Tagged: Brianna Holbrook , Sazare Cunningham
August 10, 2025
Bernardo was extremely helpful and willing to work with me on pricing. He was very flexible when plans changed and helped me get into my preferred car. However, financial department proved to be difficult me on pricing. He was very flexible when plans changed and helped me get into my preferred car. However, financial department proved to be difficult to work with. I waited a long time to even make a payment, and when I finally cashed my check, they realized they had miss billed me. More
Other Employees Tagged: Bernardo Solano

