Valencia Wallace | Page 2

Through soft suggestion and regular followup Russ Darrow made my first bew car purachse an extraordinary experience. Valencia converted me onto vehicle I hadn't heard of, followed me through the process of made my first bew car purachse an extraordinary experience. Valencia converted me onto vehicle I hadn't heard of, followed me through the process of ordering, and maintained contact - without being invasive - over a sixth month time span. The process was never more or less than it had to be. More

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Very poor customer appreciation and bad attitude from this salesperson. She will not answer any questions and is very unhelpful. There must be customers that are just desperate for a car if they're w this salesperson. She will not answer any questions and is very unhelpful. There must be customers that are just desperate for a car if they're willing to deal with Valencia. More

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This dealership is very responsive and I had a phenomenal experience. Valencia is the one who helped me out and even her manager was a great help. It was my first time buying a car and they took their time t experience. Valencia is the one who helped me out and even her manager was a great help. It was my first time buying a car and they took their time to explain everything to me before completing my purchase. Overall 5/5 stars! I would definitely recommend buying a car here. More

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Purchased a Kia Stinger at a better price than I could find in my state. The whole process was taken care though text messages and an hour call to close the deal. Has I known that the process would be thi find in my state. The whole process was taken care though text messages and an hour call to close the deal. Has I known that the process would be this easy, I would have purchased the vehicle a lot sooner. More

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Valencia was awesome! ! She helped me find exactly what I needed, got me a great deal and was very nice!!! 10/10! ! She helped me find exactly what I needed, got me a great deal and was very nice!!! 10/10! More

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I enjoyed working with Valencia, she dealt with my indecisiveness with a smile. Thanks Valencia! indecisiveness with a smile. Thanks Valencia! More

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Valencia and everyone at Russ Darrow Kia are always kind and great to me! They will take the time to answer any questions I have and make my experience with car shopping a lot easier. and great to me! They will take the time to answer any questions I have and make my experience with car shopping a lot easier. More

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All were very helpful in taking care of me and helping me find a car I could fall in love with. I’m very happy with my new car!! find a car I could fall in love with. I’m very happy with my new car!! More

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Valencia was very efficient with her duties, kind and eager to assist. Would recommend to anyone! eager to assist. Would recommend to anyone! More

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Coming from out of state they walked me through the entire process virtually, and it felt like I was in the office. Valencia gave my space and time while I made the decision. She wasn’t overbearing o entire process virtually, and it felt like I was in the office. Valencia gave my space and time while I made the decision. She wasn’t overbearing or aggressive at all. I love that about her. When I arrived at the dealership to pick up the car I was in an out and back on my way home. More

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