Valeria Ricoy | Page 7

Peter in sales is Awesome to deal with. Always treats people like family. Highly recommend! Always treats people like family. Highly recommend! More

by Pete Verified Customer Verified Customer

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Very poor customer service experience. Online sales team and management never followed up. Seems like everyone takes vacations. The finance guy was the only one that was ok to work with. I Online sales team and management never followed up. Seems like everyone takes vacations. The finance guy was the only one that was ok to work with. I wish they were more transparent on the jeep and lease I purchased. If I could do it over, I would lease from a local dealership. Maybe they treat their local customers better. More

by jessjeep23 Verified Customer Verified Customer

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I don't think I got the best service possible with my concerns with a brand-new car. Something doesn't feel right when driving it and I don't think there was enough concerns on taking care. As of right concerns with a brand-new car. Something doesn't feel right when driving it and I don't think there was enough concerns on taking care. As of right now I feel like I will need to go to another dealer to test the car and to make list of the things I think should be looked into it. More

by JAY14JPG Verified Customer Verified Customer

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Sales people try to be helpful, don’t seem to get much support from management support from management More

by kobrien5 Verified Customer Verified Customer

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Mike the sales guy was great from the moment I stepped in the dealership The manager Valery was so nice and pleasant. Thank you 😊 the dealership The manager Valery was so nice and pleasant. Thank you 😊 More

by lior2390 Verified Customer Verified Customer

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Took 2 weeks to fix a car that was already paid for and when I got it back, since they never allowed me to take it on the highway, I realized there's major issues with it and I'm incredibly angry. If a car when I got it back, since they never allowed me to take it on the highway, I realized there's major issues with it and I'm incredibly angry. If a car is being bought as is, they should allow you to drive it on the highway so you can really determine how the vehicle drives over 35 mph. My mistake for trusting Chrysler again. More

by ASHLEY.CHEETAHEXP Verified Customer Verified Customer

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Worst mechanics ever. Misdiagnosed multiple times, that cost me 4 months fixing my Cherokee and over 6K unnecessary repairs( total 11 k dollars spent). Tech Advisor almos Misdiagnosed multiple times, that cost me 4 months fixing my Cherokee and over 6K unnecessary repairs( total 11 k dollars spent). Tech Advisor almost every time lie and turn and twist my words on documents to avoid lawsuits. Every time you leave a car with a problem, tgey return it and says on papers tjat its fixed, but its not. Advisor would say on documents that u requested a part replaced, but its tgeir mechanic that suggested it. It was not the only time that they screwed me over. They did many times replace unnecessary parts that did not fix anything. It looks not bad as long as u have warranty, but any repairs out of your pocket would cost u a leg and arm. I had cooling system replaced at 3.000 dollars when at other places it might have cost me 40% cheaper. I hate this place so much that if I break right on the street next to this dealership, I Would Not come ask their help. When I bought new jeep with them, it was a painful process of negotiating. You can never be clear about total sum u pay. I came with my own financing as partial payment, but they denied using it and I had to do chrysler financing at a higher 1,5% rate. I was coming for "free" oil changes and every time the engine bay was all spilled with oil. I k ow thus dealership for 8 years and multiple bS situations. I was complaining only inside dealership, but they burned me so badly financially lately and refused to compensate their bad for all unnecessary repairs, that I WILL NOT BE SILENT! I WIll SOREAD TGE WORD. I WILL FET IN TOUCH WITH THE OWNER IF BUSINESS. I WILL LET KNOW IN JEEPERS CLUBS! AND ABOVE AND BEYOND FCA CHRYSLER JEEP CORP AND ON EVERY LOCAL CORNER IN FLORIDA. More

by Dimitriy Verified Customer Verified Customer

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Thank for everything you gays so professional If’s l have friends l recommend you have friends l recommend you More

by oscarramos1162 Verified Customer Verified Customer

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Untruthful. Poor service. Customer disregard. They must believe that because there is a car shortage they don’t have to do the right thing by their customers. Poor service. Customer disregard. They must believe that because there is a car shortage they don’t have to do the right thing by their customers. More

by Breierb25 Verified Customer Verified Customer

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I found that all the sales as well as the people in service were very helpful and friendly. service were very helpful and friendly. More

by al franky Verified Customer Verified Customer

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