Valerie Rorie
Valerie Rorie at Paramount Hyundai Hickory
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Valerie Rorie

Service Manager

Paramount Hyundai Hickory

1234 South Center Street
Hickory, NC 28602

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4.0
8 Reviews

Valerie Rorie was recently promoted to our service manager role at Hyundai Hickory. Valerie has been a very successful service advisor in our PVV service department for over 10 years. She joined our Hyundai / Genesis Service Team December 2022 as Assistant Service Manager. Valerie started in the car business as a detailer at age 18. Valerie loves Siberian Husky dogs and currently owns 3 Huskies and 1 Blue Heeler. They own a mini farm with 4 dogs, goats, chickens and quail.

Dealership Experience

11 yrs, 9 mos

Industry Experience

26 yrs

Languages Spoken

English English

4.0

8 Reviews

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8 Reviews of Valerie Rorie

December 30, 2023

Dealership Rating
Employee Rating

Dylan is great! He was very helpful and attentive to what I was looking for. He was able to find me exactly what I wanted and at a great price! More

by Nachia.arguello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Burns

Jan 01, 2024

Paramount Hyundai Hickory responded

Thank you so much, Nachia, for your wonderful review! We are thrilled that Dylan had the opportunity to provide you with the perfect vehicle and deal. We thank you for choosing Paramount Hyundai Hickory!

November 21, 2023

Dealership Rating
Employee Rating

Great and solid experience, very straight forward deal with easy going salesman. I loved it! More

by Bishoplaurenr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Paramount Hyundai Hickory responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Paramount Hyundai Hickory!

November 14, 2023

Dealership Rating
Employee Rating

Having problems with Genesis. Needed to speak with service manager before I travel 100 miles for service appointment. I tried 3 times for someone to contact me to discuss issues. More

by ron
Service Communication
Recommend Dealer
No
Nov 14, 2023

Paramount Hyundai Hickory responded

Ron, Providing a positive experience is our top priority. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send me a message with your contact information so that I can reach out. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. My email is vrorie@paramountauto.com or call me at 828-449-1420. Thank you, Valerie

November 12, 2023

Dealership Rating
Employee Rating

Very professional knowledgeable and none pushy. Made sure you were comfortable at the dealership and the facility is very very clean. Very impressed More

by Ben Bryant
Recommend Dealer
Yes
Nov 12, 2023

Paramount Hyundai Hickory responded

Ben, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2023

Dealership Rating
Employee Rating

Jamie Wright Always treated me with respect and dignity. They follow the golden rule! They call it GR 101, do unto others as you would want other to treat yourself. Love this Christian based company. I lov More

by SuzHyundai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Wright , Jeff Briggs.

Oct 17, 2023

Paramount Hyundai Hickory responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new Hyundai Tuscan, and we look forward to continuing to serve you in the future!

September 23, 2023

Dealership Rating
Employee Rating

Very helpful, no pushy sales. Great experience. Jamie was fantastic! Paramount stands behind their product. More

by davidlori2d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Rhyder, James Wright , Brent Clark, Jamie

Sep 24, 2023

Paramount Hyundai Hickory responded

David, it's great to hear that Jamie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Hyundai Hickory!

Sep 24, 2023

davidlori2d responded

Not only does a lot of credit go to Jamie, i would also like to thank Devon for his work on my vehicle, and Brent for the trade. Paramount truly puts customers first!

September 23, 2023

Dealership Rating
Employee Rating

Very helpful. Very friendly Sales and Service departments are; and always have been very accommodating and respectful of my time. More

by gcook8972
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Wright, Travis Garland

Sep 24, 2023

Paramount Hyundai Hickory responded

Here at Paramount Hyundai Hickory, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 07, 2023

Dealership Rating
Employee Rating

Not trustworthy! Have not honored pre-paid maintenance plan. Shady Shenanigans. Go somewhere else fast More

by Ginariles
Recommend Dealer
No

Other Employees Tagged: Lorie Morgan

Aug 11, 2023

Paramount Hyundai Hickory responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We'd love the opportunity to get more details to see if we can turn this situation around for you.

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