Van Neff | Page 7

I recently purchased a new vehicle and my salesperson Cody was great very nice guy. David and Ceasar were very thorough and made sure I was happy. They are a great team! Cody was great very nice guy. David and Ceasar were very thorough and made sure I was happy. They are a great team! More

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Excellent service! Thank you Alfredo, your calming personality really put me at ease throughout the decision process. And you made the whole buying process very pleasur Thank you Alfredo, your calming personality really put me at ease throughout the decision process. And you made the whole buying process very pleasurable. Thanks so much!! More

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Jimmy and Van were courteous, professional, and knowledgeable. It was easy and painless to sell them my vehicle. I recommend working with them. knowledgeable. It was easy and painless to sell them my vehicle. I recommend working with them. More

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Darek Kryszkiewicz was amazing from the time we stepped out of our car. The whole car buying process was smooth. Every person at Raymond auto was outstanding. We will definitely be back. out of our car. The whole car buying process was smooth. Every person at Raymond auto was outstanding. We will definitely be back. More

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30 something years I've been going to Raymond and never been put down yet always feel like I've got the best service. been put down yet always feel like I've got the best service. More

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Alfredo was great to work with. Very friendly and easy to work with. Will be a customer for life. Very friendly and easy to work with. Will be a customer for life. More

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My experience was nothing short of exceptional. I made the 50min drive up to Antioch to check out an older chevy tahoe at a dealership I had no prior history with... Everyone knows buying a use I made the 50min drive up to Antioch to check out an older chevy tahoe at a dealership I had no prior history with... Everyone knows buying a used vehicle is a crap shoot. My presence was acknowledged immediately, and I was greeted with a handshake. Within a few minutes I was able to test drive the vehicle I came to look at. At this point I was paired up with Jerry. He took the time to explain all my options (I had a few trade in and finance options available). I knew I wanted to buy the vehicle, but it wasn't going to happen that night. Jerry never tried to push me into making a quick decision. Before I left he introduced me to his manager, Van. I explained why I couldn't pull the trigger that night. Both Jerry and Van thanked me for coming in, and I told them I'd be back the next day. (Something that only holds so much weight in these situations). I left feeling respected and assured that they were the right dealership to conduct business with. The next day I came in to purchase the vehicle. Excited, and nervous; a vehicle is a large purchase, and you never know what you are actually getting until it's yours. They got me with a few justified up-sells, and provided me a reasonable finance option. I left thinking everything went as well as it could. Still a little nervous but mostly excited about my new purchase When I got home, I discovered a significant transmission leak. By this point there was no getting the vehicle back before they closed shop, and the next day they were closed. I was able to get the truck back to the shop on Monday. Jerry met me as I pulled in and assured me (without over promising) they would diagnose and resolve the problem (a problem we were both unsure of the full extent). At this point Morgan from the service department was getting involved. She allowed me to voice my concerns of the issue, and assured me everything would be checked over/diagnosed/fixed. The fix to the problem ended up being more than fair, and the time frame in which the repairs were completed was astonishing. I am so thankful that the staff took my situation seriously, and helped me out to the best of their ability. They have certainly earned my trust and respect. More

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I came into Raymond Chevrolet with a certain mindset coming from a dealership myself. I had such a pleasant experience with every employee I made contact with, starting with Darek, leading into Amazing coming from a dealership myself. I had such a pleasant experience with every employee I made contact with, starting with Darek, leading into Amazing David and Van and eventually back to Darek for delivery and I could not be happier with my purchase. Have friends in the area that I will certainly be recommending to this dealership in the future! More

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This is the best dealership I have ever bought a car from. While my purchase was from Kia and not the Chevy side, we were referred to Derek from a person who bought a car from him. He was such a profess from. While my purchase was from Kia and not the Chevy side, we were referred to Derek from a person who bought a car from him. He was such a professional as was everyone else there. My car I bought unfortunately had issues less than a day after I bought it in which several parts were tried and did not resolve. A case was opened with the Kia consumer affairs and THEY were horrible. After 2 months of trying to get answers and getting nowhere, Raymond Kia stepped up and righted a wrong and took the initiative to replace the car on their own with the same model even thought this should have been Kia's responsibility. I am extremely grateful to Van the GM,Tony the sales mgr, Derek the salesman,David the Srv mgr and everyone else who made me feel at ease during this time. Nothing but true professionals at this dealership. 5 stars are not enough. I would give them 10 if I could. They could have treated me like an avg joe after making the sale but they did not. They fought for me and when the manufacturer didn't right the wrong, THEY did. Many Thanks to Raymond Kia. More

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Awesome dealership who continues to show their commitment to meeting the customer’s needs. This is our fourth new vehicle purchase form this dealership and will continue to be our dealership of choice. M to meeting the customer’s needs. This is our fourth new vehicle purchase form this dealership and will continue to be our dealership of choice. Mr. Jimmy Rusch listened to our wants and and ends the provided us with multiple options to choose from and when we were able to narrow down our choices he then work three consecutive days to make sure he was able to meet me and my family’s needs to even include sacrificing his day off in order keep our deal moving without delay. Mr. Van Neff work his magic again, not only to give us the best deal possible but also beat out two other local dealership we were currently working with. Mr David Rich was very professional and thorough going over everything pertaining to this new vehicle purchase while making sure I was treated with the upmost respect, courtesy and fairly from start to finish. As always it’s a pleasure to close out the financial portion with Mr. Cesar Nino who always provides his valuable financial expertise with the customer which gives them additional choices to further protect their new investment as a consumer. Thank you Raymond Chevrolet, your team is the epitome of a family friendly auto dealership. I will recommend this dealership to anyone looking to purchase a new vehicle 10 out of 10 times. More

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