Vanessa Mayo

The people that I have interacted with have been knowledgeable and polite. I was surprised, and in retrospect, slightly offended that the sales manager asked me to log on to my bank app, and show it knowledgeable and polite. I was surprised, and in retrospect, slightly offended that the sales manager asked me to log on to my bank app, and show it to him. If he has questions about the validity of my check, he should call the bank. It’s none of his business what my total balance is or was. More

by taylorslmd Verified Customer Verified Customer

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We had a very good experience with the car purchase. All of our questions were answered. Tnanks All of our questions were answered. Tnanks More

by hbrenneman0326 Verified Customer Verified Customer

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I have been going to Lexus of Wichita for service of my 2016 car. I couldn't go anywhere else for a new one. As a "mature" person I was anxious to upgrade for all the driving assistance technology. Vane 2016 car. I couldn't go anywhere else for a new one. As a "mature" person I was anxious to upgrade for all the driving assistance technology. Vanessa should me how all worked and I wanted to buy. The color I chose took a month to arrive but how happy I am with my car. Two out of state trips, and the car technology works wonderfully. More

by lynnmaida Verified Customer Verified Customer

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Wonderful experience! No pressure, easy to work with and great selection of vehicles. Would recommend them to anyone! No pressure, easy to work with and great selection of vehicles. Would recommend them to anyone! More

by SHELLYCONARD Verified Customer Verified Customer

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Impersonal, unnecessarily complex and extremely poor communication with an extreme lack of customer service. Its May 25th and I have a loan and no idea when I will receive the car. communication with an extreme lack of customer service. Its May 25th and I have a loan and no idea when I will receive the car. More

by FK Rainey Verified Customer Verified Customer

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Great car purchase experience. I will absolutely explore Walser Lexus of Wichita again the next time I’m looking for a vehicle I will absolutely explore Walser Lexus of Wichita again the next time I’m looking for a vehicle More

by mcbobkc Verified Customer Verified Customer

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Simply a very positive experience. Vanessa made the entire process so simple and was available to answer questions whenever I needed. Would definitely work with her again! Vanessa made the entire process so simple and was available to answer questions whenever I needed. Would definitely work with her again! More

by afrn Verified Customer Verified Customer

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I had not bought a car in over 18 years, so I didn't know what to expect. Walser has a no-haggle, straightforward pricing which was refreshing surprise. My sales contact was Vanessa who took care of me throu what to expect. Walser has a no-haggle, straightforward pricing which was refreshing surprise. My sales contact was Vanessa who took care of me through the entire process. Vanessa and Sales Manager Steve Bishop were both incredibly helpful throughout the entire process, working with me to meet my goals and ensuring everything was transparent and stress-free. Buying a car online could have been nerve-wracking, but thanks to Vanessa and Scott, I Feld comfortable eery step of the way. I couldn't be happier with the experience- thank you for the outstanding customer service. More

by regibson_ca Verified Customer Verified Customer

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It is probably not a fair comparison to compare my recent purchase with my 2020 purchase. I was told that many more cars are purchased from out of state customers now than were in 2020. My purchase in 2020 purchase with my 2020 purchase. I was told that many more cars are purchased from out of state customers now than were in 2020. My purchase in 2020 was delivered by the sales person. Many of the car’s features were explained to me as they are when you purchase in person. I did not realize what a big help this was. Technology has changed a lot in 6 years! More

by vangundysusan Verified Customer Verified Customer

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Great help in purchasing our Lexus while in another state. Worked with us through the process with ease and kept us up to date on the shipping. state. Worked with us through the process with ease and kept us up to date on the shipping. More

by krm375 Verified Customer Verified Customer

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