Vern Chao | Page 4
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
478 Reviews
Write a Review478 Reviews of Vern Chao
April 29, 2023
Vern is always good to work with and feel like I’m getting the best service. getting the best service. More
Other Employees Tagged: Bryce Benett
April 28, 2023
He is always very helpful and accommodating to me. He has really good customer service He has really good customer service More
Other Employees Tagged: Brandon Hocter, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
April 27, 2023
Fantastic service from check in to check out. You guys are awesome. I don’t have a single complaint. I loved everybody that was working there. You guys are awesome. I don’t have a single complaint. I loved everybody that was working there. More
Other Employees Tagged: Brandon Hocter, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
April 22, 2023
Downtown Toyota dealer is my choice i have been over 10 years i love the service and confidence on the safty thanks! years i love the service and confidence on the safty thanks! More
Other Employees Tagged: Kevin Goh, Samuel De La Pena, Bryce Benett
April 19, 2023
We were disappointed to learn of the new service charge for using a credit card. My wife didn’t know of this and neglected to bring her debit card thus incurring a $60 service fee. for using a credit card. My wife didn’t know of this and neglected to bring her debit card thus incurring a $60 service fee. More
April 15, 2023
Great service, quick and efficient service, I like the use of the free Lyft ride as well use of the free Lyft ride as well More
Other Employees Tagged: Kevin Goh, Joe n, Bryan Robertson
April 11, 2023
Great prompt service and very welcoming staff. Was up front about cost and they have great wifi Was up front about cost and they have great wifi More
Other Employees Tagged: Brandon Hocter, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
April 09, 2023
So- I grew up with the edict to never go to the dealership for your maintenance needs. With our purchase of our Forester at Downtown Subaru, we started and have continued to bring our car in for dealership for your maintenance needs. With our purchase of our Forester at Downtown Subaru, we started and have continued to bring our car in for its oil changes and “checkups”. We have always found the reps in the Service Dept. to be prompt and helpful willing to address any other concerns we may have. As a matter of fact, we’re now a 2- Subaru family- you’ll be seeing our Outback, too! More
Other Employees Tagged: Brandon Hocter, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
April 08, 2023
I am a long time customer here, maybe 1990. The first time I came was because it was conveniently located close to work. But the service eventually won me over. I got to know the names of the The first time I came was because it was conveniently located close to work. But the service eventually won me over. I got to know the names of the people working here. Quality of work is excellent. I don't have any problem with my vehicles. The service manager explain everything. More
Dealership Inventory (152 Vehicles)

