Vern Chao
Vern Chao at Downtown Toyota-Subaru of Oakland

Vern Chao | Page 3

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

4.7
478 Reviews
4.7

478 Reviews

Write a Review

478 Reviews of Vern Chao

May 31, 2023

Dealership Rating
Employee Rating

Dropped in randomly and was able to get service immediately for a Check Engine Light. It was quickly diagnosed and I received the car back earlier than promised. More

by Al
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh

May 31, 2023

Dealership Rating
Employee Rating

The service here is terrible. They go on break while helping you without saying anything or passing you to an associate. They refuse simple services like an oil change on a Satu More

by tristenpdf
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

May 28, 2023

Dealership Rating
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They were very helpful, resourceful, and had good communication. I definitely would recommend them to others. More

by susanalc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 21, 2023

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Good customer service and good relation with the customer and finishe the job on time More

by girmalegese424
Service Price Transparency
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Recommend Dealer
Yes

May 14, 2023

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Employee Rating

None of your sales people new any of the features of the car. The car was not charged when I went to pick up the car. I had to find a charger with only range of 15 miles. I left the car over a week, and I h More

by Bsambot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

May 14, 2023

Dealership Rating
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I like that I’m not pushed into unnecessary repairs. It’s very convenient to schedule service, and it is nice to see the same people every time I come there. More

by mbr5
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2023

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I appreciate the staff working with me even though it took a while to get my keys made More

by maria_dempsey
Service Price Transparency
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Recommend Dealer
Yes

May 08, 2023

Dealership Rating
Employee Rating

Definitivamente recomiendo el servicio de Daniel y su equipo de mantenimiento de autos hacen un trabajo excelente estoy muy conforme con su trabajo y me siento contenta de haber encontrado ese lugar. Tam More

by GRICELDA PANTOJA
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2023

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Employee Rating

I am really glad that they call to remind me to schedule. Got great updates by phone during the day More

by Kpatank
Service Price Transparency
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Recommend Dealer
Yes

April 29, 2023

Dealership Rating
Employee Rating

Vern is always good to work with and feel like I’m getting the best service. More

by GRETCHEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Benett

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