Vern Chao | Page 46
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
478 Reviews
Write a Review478 Reviews of Vern Chao
August 31, 2021
Great service! Attention to detail. Workperonship. Eclat and elan. Timeliness and quality with accurate description of work to be performed. Due in expiriencia muy divertida. and elan. Timeliness and quality with accurate description of work to be performed. Due in expiriencia muy divertida. More
August 30, 2021
The service advisor that helped me was Vern. He provided excellent service a d went above and beyond foe me. He was very goof at communicating the status of the car and had the car ready before I arrived. H excellent service a d went above and beyond foe me. He was very goof at communicating the status of the car and had the car ready before I arrived. He ever got me a courtesy ride. I would friends and family to Vern in the future. Thanhs More
August 28, 2021
Very good, as usual. They communicated well and made sure I was informed and kept up to date. I go there for regular services and will continue to do so. I was informed and kept up to date. I go there for regular services and will continue to do so. More
Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 27, 2021
Quick, efficient service. Got me in and out quicker than estimated. Feel confident driving my car around town knowing it is looked after by these folks. estimated. Feel confident driving my car around town knowing it is looked after by these folks. More
Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 27, 2021
I had the right low beam bulb replaced.Went great as I I had the right low beam bulb replaced. Went great as I got there at opening. Takes about 45-60min. On procedures that are more predictable I recom I had the right low beam bulb replaced. Went great as I got there at opening. Takes about 45-60min. On procedures that are more predictable I recommend a system where you can give people a more appropriate pickup time. More
Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan
August 26, 2021
Friendly staff great customer service always knowledgeable and does their best to get the work done and the customer on their way in the quickest possible knowledgeable and does their best to get the work done and the customer on their way in the quickest possible More
Other Employees Tagged: Daniel Pena-Marquez, Patrick Learned
August 26, 2021
Vern, "I just wanted to thank you for being so cool Vern, "I just wanted to thank you for being so cool about getting my car service, It looks great and I'm not embarrassed to drive it any more. Tha Vern, "I just wanted to thank you for being so cool about getting my car service, It looks great and I'm not embarrassed to drive it any more. Thanks!" More
August 26, 2021
There was a warm welcome, efficient sign in, and an effort to find a good discount with the coupons. Thank you for your service, and the explanation of services. effort to find a good discount with the coupons. Thank you for your service, and the explanation of services. More
August 25, 2021
Service manager was honest and upfront with work and costs involved. Communication by Vern (service manager) was concise and clear. Had to wait for airbag recall 1 day but car came back clean costs involved. Communication by Vern (service manager) was concise and clear. Had to wait for airbag recall 1 day but car came back clean More
Other Employees Tagged: Frank Cheung
August 24, 2021
Kriss, the manager there, was extremely help, kind, attentive and overall just a good dude. He got me checked in super quickly and really made me feel like a friend rather than just a customer. attentive and overall just a good dude. He got me checked in super quickly and really made me feel like a friend rather than just a customer. More
Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

