Vern Chao
Vern Chao at Downtown Toyota-Subaru of Oakland

Vern Chao | Page 46

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

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478 Reviews
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478 Reviews

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478 Reviews of Vern Chao

August 31, 2021

Dealership Rating
Employee Rating

Great service! Attention to detail. Workperonship. Eclat and elan. Timeliness and quality with accurate description of work to be performed. Due in expiriencia muy divertida. More

by JACK.HOLGREN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 30, 2021

Dealership Rating
Employee Rating

The service advisor that helped me was Vern. He provided excellent service a d went above and beyond foe me. He was very goof at communicating the status of the car and had the car ready before I arrived. H More

by mew_95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 28, 2021

Dealership Rating
Employee Rating

Very good, as usual. They communicated well and made sure I was informed and kept up to date. I go there for regular services and will continue to do so. More

by MARQROMO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

August 27, 2021

Dealership Rating
Employee Rating

Quick, efficient service. Got me in and out quicker than estimated. Feel confident driving my car around town knowing it is looked after by these folks. More

by JLUCASWALTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

August 27, 2021

Dealership Rating
Employee Rating

I had the right low beam bulb replaced.Went great as I I had the right low beam bulb replaced. Went great as I got there at opening. Takes about 45-60min. On procedures that are more predictable I recom More

by FREES49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

August 26, 2021

Dealership Rating
Employee Rating

Friendly staff great customer service always knowledgeable and does their best to get the work done and the customer on their way in the quickest possible More

by la_h10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2021

Dealership Rating
Employee Rating

Vern, "I just wanted to thank you for being so cool Vern, "I just wanted to thank you for being so cool about getting my car service, It looks great and I'm not embarrassed to drive it any more. Tha More

by thorahe
Customer Service
Quality Of Work
Recommend Dealer
Yes

August 26, 2021

Dealership Rating
Employee Rating

There was a warm welcome, efficient sign in, and an effort to find a good discount with the coupons. Thank you for your service, and the explanation of services. More

by JCARROLLCRINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2021

Dealership Rating
Employee Rating

Service manager was honest and upfront with work and costs involved. Communication by Vern (service manager) was concise and clear. Had to wait for airbag recall 1 day but car came back clean More

by V.ENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Cheung

August 24, 2021

Dealership Rating
Employee Rating

Kriss, the manager there, was extremely help, kind, attentive and overall just a good dude. He got me checked in super quickly and really made me feel like a friend rather than just a customer. More

by JONES.SETH77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned , David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Jimmy Luong, Kriss Pashinyan

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