Veronica Busby
Veronica Busby at Classic Chevrolet Sugar Land

Veronica Busby | Page 13

CSI Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

Contact Me
4.6
146 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

14 yrs, 3 mos

Languages Spoken

Spanish Spanish

4.6

146 Reviews

Write a Review

146 Reviews of Veronica Busby

October 14, 2023

Dealership Rating
Employee Rating

Attempted a bait & switch. Layers of sales pitch deployed. Lengthy waiting in between the sales pitches of items I didn’t want. Passively aggressive. Only 53 miles left in the More

by rachelhoneyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adela Serrata, Drew Hoth

Oct 16, 2023

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 14, 2023

Dealership Rating
Employee Rating

Wow! The gentleman that helped me went above and beyond. I am assistant teacher, needed a ride back to school. I was going to call Uber when he told me th More

by dalmitaturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Drew Hoth , Courtesy, transportation

Oct 16, 2023

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 14, 2023

Dealership Rating
Employee Rating

Honest with me when I walked in, didn't try to hassle me how previous dealers have. Salesman was really great with me during the whole process. More

by raul.hdz.1738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Drew Hoth , Salesman Juan Rincon

Oct 16, 2023

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

October 13, 2023

Dealership Rating
Employee Rating

Hector Morfin, our salesman, should be the exact definition of superior customer service. From the moment he greeted us until the end of the purchasing process, Hector treated us like family. We are More

by fbasabev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Drew Hoth , Hector Morfin

Oct 16, 2023

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

October 13, 2023

Dealership Rating
Employee Rating

I am disappointed in the dealership recommendation to use STA Safe Tech to replace my windshield they did not provide the required recalibration of all my sensors as contracted to to and would STRONGLY recom More

by pete38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Drew Hoth

Oct 16, 2023

Classic Chevrolet Sugar Land responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

October 12, 2023

Dealership Rating
Employee Rating

I purchased a certified 2022 Silverado in September of 2023 with only 11k miles. I've had the truck for one month and it's back at a local dealer for repairs. Turns out repairs made on the vehicle in Ja More

by andydavidcbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adela Serrata, Drew Hoth

Oct 13, 2023

Classic Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 491-9000. We look forward to hearing from you.

October 10, 2023

Dealership Rating
Employee Rating

it was fast, easy going, people were polite, and they made prety a good job on my veicle. More

by andrespenzieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Drew Hoth

Oct 12, 2023

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 10, 2023

Dealership Rating
Employee Rating

I had a fantastic experience with Classic Chevrolet. They made buying my car a breeze, and their service was top-notch. I'm excited about the possibility of future business with them and will definitely More

by lexpaxton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Drew Hoth , Aaron Strand

Oct 12, 2023

Classic Chevrolet Sugar Land responded

Thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

October 09, 2023

Dealership Rating
Employee Rating

Expensive and still dislike that I had no choice on taking the warranty. Don't like having to travel 2.5 he's to get my oil changed to keep warranty. More

by Tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adela Serrata, Drew Hoth

Oct 12, 2023

Classic Chevrolet Sugar Land responded

We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 09, 2023

Dealership Rating
Employee Rating

Stress free, non pushy Salesforce. Great people to buy from! Garner was my sales guy, he's awesome! Thanks More

by legendpc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales man Garner

Oct 12, 2023

Classic Chevrolet Sugar Land responded

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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