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Veronica Herndon

Overview Reviews (69)

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Veronica Herndon

Veronica Herndon | Page 7

Finance Manager

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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5.0

69 Reviews

Overview Reviews (69)

Dealership Experience

24 yrs

Industry Experience

28 yrs, 3 mos

Languages Spoken

English

5.0

69 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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69 Reviews of Veronica Herndon

March 23, 2024

Dealership Rating

Employee Rating

Very efficient to deal with and through in all they have to offer. Highly Recommend! to offer. Highly Recommend! More

by Angie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano

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Mar 25, 2024 -

DeMontrond Buick GMC responded

Thank you for your feedback, Angie. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. We look forward to serving you again down the road.

March 22, 2024

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Employee Rating

Hassan, Veronica and Tank were professional, patient and knowledgable. They made the process of buying a new car very smooth. Thank you! knowledgable. They made the process of buying a new car very smooth. Thank you! More

by bill coldrick

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Hassan

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Mar 23, 2024 -

DeMontrond Buick GMC responded

Bill, we appreciate your review! We are glad to hear that you were pleased with the service you received from Hassan, Veronica, and Tank and we certainly do look forward to serving you again for your future automotive needs. Congratulations on your new car!

March 22, 2024

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Employee Rating

Fast, friendly, personable,knowledgeable, honest, professional, confident, considerate, compassionate, accurate, respectful, patient, wise, funny, cool professional, confident, considerate, compassionate, accurate, respectful, patient, wise, funny, cool More

by lakethanicole247

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Lapeyrouse

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Mar 22, 2024 -

DeMontrond Buick GMC responded

What a great review, Lakethanicole247! Thank you very much for your business and we look forward to working with you again in the future!

March 21, 2024

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Employee Rating

Excellent service and sales at DeMontrond by Juan Liscano. I came in looking for an AT4, was given the option of multiple vehicles in stock, and no pressure sales tactics. I didn’t spend hours haggli Liscano. I came in looking for an AT4, was given the option of multiple vehicles in stock, and no pressure sales tactics. I didn’t spend hours haggling on the price that I was looking for which I appreciate more than anything as no one wants to be in a car dealership longer than they have to. Great experience overall. More

by acardenas09

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Liscano

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Mar 21, 2024 -

DeMontrond Buick GMC responded

Your kind words mean a lot to us, Acardenas09. We appreciate your feedback and are happy to hear that Juan was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

March 19, 2024

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Best experience ever smooth and easy process with 0 issues I will definitely be back and I will recommend DeMontrond GMC to all my Familia. Also a big thanks to Veronica in finance for making it a grea issues I will definitely be back and I will recommend DeMontrond GMC to all my Familia. Also a big thanks to Veronica in finance for making it a great experience. More

by gilbertobanda

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Skinner, Eliud Lopez, Cooper Besett, Thomas "TANK" Clark, Alejandro Arriaga , Finney Cheadle

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Mar 20, 2024 -

DeMontrond Buick GMC responded

Thank you for your business and kind words, Gilbertobanda! Please let us know if you ever need anything else. Congratulations on your new vehicle!

March 07, 2024

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Employee Rating

Excellent customer service! I would highly recommend. Veronica Her don took great care of us! I would highly recommend. Veronica Her don took great care of us! More

by CoachP

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alejandro Arriaga

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Mar 08, 2024 -

DeMontrond Buick GMC responded

Thank you, Coach P, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

March 07, 2024

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The service from the finance department through to sales was excellent at all times. Highly recommend them to anyone. was excellent at all times. Highly recommend them to anyone. More

by mmjwestling

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cooper Besett , Brandon Peredo

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Mar 08, 2024 -

DeMontrond Buick GMC responded

Thank you, mmjwestling, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

March 01, 2024

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Veronica in finance was great. Also our sales person Alejandro was good. No pressure and very nice dealership Also our sales person Alejandro was good. No pressure and very nice dealership More

by aano210

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alejandro Arriaga

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Mar 02, 2024 -

DeMontrond Buick GMC responded

Thank you for taking the time to share with us, Aano210! Our goal is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs!

November 02, 2023

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Employee Rating

Everyone is very polite and helpful throughout the process. Have never had a bad experience with this dealership. process. Have never had a bad experience with this dealership. More

by ryan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas "TANK" Clark

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Nov 03, 2023 -

DeMontrond Buick GMC responded

Ryan, thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.