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Cooper Besett
Cooper Besett at DeMontrond Buick GMC
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Cooper Besett

New Sales Manager

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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4.6
7 Reviews
4.6

7 Reviews

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7 Reviews of Cooper Besett

April 13, 2024

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I have purchased a vehicle in 1/10/2024 and shopping experience was good. Not stellar but I couldn't complain about it. direct, to the point, expedite. That was the good part. To this day I have not re More

by Gabriel
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruno Wendell

Helpful 2
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Apr 13, 2024

DeMontrond Buick GMC responded

Thank you for your feedback and business, Gabriel! Customer satisfaction is paramount to us as we will be escalating your concerns to upper management for their immediate review. We understand that your time is valuable. At your earliest convenience, please email us your best contact information, to feedback@demontrond.com so that we may further look into this for you. Thank you!

Apr 19, 2024

Gabriel responded

Thanks to Mr. Tom Skinners's personal involvement, the 3 months long wait ended up today. Might have been a system glitch more rare than a unicorn, totally unpleasant but in the past now. He followed diligently and I appreciate his help in resolving the case. Gabriel.

April 07, 2024

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Veronica Herndon and Juan Liscano were amazing so attentive and knowledgeable of the vehicle. They were fast and effective. More

by Smgallegos18
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliud Lopez, Veronica Herndon, Juan Liscano

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Apr 08, 2024

DeMontrond Buick GMC responded

Your kind words mean a lot to us, Smgallego18. We appreciate your feedback and are happy to hear that Veronica and Juan were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

March 23, 2024

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Very fair on your trade in value, honest and transparent on the closing. Great to buy from - Jose, Cooper and Christian. More

by Daniel
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Finch, Christian Kopeck, Jose Aguilar

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Mar 25, 2024

DeMontrond Buick GMC responded

Thank you, Daniel, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

March 19, 2024

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Best experience ever smooth and easy process with 0 issues I will definitely be back and I will recommend DeMontrond GMC to all my Familia. Also a big thanks to Veronica in finance for making it a grea More

by gilbertobanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Skinner, Eliud Lopez, Thomas "TANK" Clark, Veronica Herndon, Alejandro Arriaga , Finney Cheadle

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Mar 20, 2024

DeMontrond Buick GMC responded

Thank you for your business and kind words, Gilbertobanda! Please let us know if you ever need anything else. Congratulations on your new vehicle!

March 07, 2024

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The service from the finance department through to sales was excellent at all times. Highly recommend them to anyone. More

by mmjwestling
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Veronica Herndon, Brandon Peredo

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Mar 08, 2024

DeMontrond Buick GMC responded

Thank you, mmjwestling, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

March 02, 2024

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They provided great service and tried to make it as smooth and quick as possible More

by Cham_King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Finch, Gilbert Banda, Lisa Cooney

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Mar 04, 2024

DeMontrond Buick GMC responded

Cham_King, thank you very much for your business and your great review of our dealership!

March 01, 2024

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Great experience! Quick, no xx, and Christian made financing smooth and easy! It’s better than Disney! More

by Joy Sandwick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Kopeck, Marc Martinez

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Mar 02, 2024

DeMontrond Buick GMC responded

Thank you for the fantastic review, Joy! Our team prioritizes customer satisfaction and works hard to make the experience as transparent and enjoyable as possible. We certainly look forward to serving you again!