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Vianey Rodriguez
Vianey Rodriguez | Page 18
Service Advisor
David Stanley Chevrolet
614 SW 74th St
Oklahoma City, OK 73139
191 Reviews
191 Reviews
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191 Reviews of Vianey Rodriguez
December 08, 2021
Took my truck in routine maintenance, was in and out under an hour. Provide my with a comfortable location to do some work while waiting. Seem to be thorough when working on my vehicle. Changed out oil, under an hour. Provide my with a comfortable location to do some work while waiting. Seem to be thorough when working on my vehicle. Changed out oil, rotated tires, also replaced cabin air filter and engine air filter. More
by David
Verified Customer
December 02, 2021
I made an appointment online for 11 and I got a confirmation email about it. When I go there I guess it was changed to 3 and I had no idea. They got me in at 11 and i was there for a little less th confirmation email about it. When I go there I guess it was changed to 3 and I had no idea. They got me in at 11 and i was there for a little less than an hour for an oil change and tire rotation. Good Job! More
by TJ73110
November 27, 2021
They have friendly and fast service. The office is clean and I am very satisfied. and I am very satisfied. More
by MILAGROS.Q
Other Employees Tagged: Barry DeHaas, John Ross, Patty Cowan, Robert White, Vanessa Malone , Jason Ludington, Chelsea Ross, Cynthia Sorto, Jeff Wilson
November 22, 2021
SummaryIn 20 years of owning used vehicles, this is the Summary In 20 years of owning used vehicles, this is the first time EVER I did not recieve a call with an estimate of repairs prior to service. Summary In 20 years of owning used vehicles, this is the first time EVER I did not recieve a call with an estimate of repairs prior to service. Full I had a battery replaced under warranty which had failed the night before. The previous charge to buy and install that now failed battery was $120, which was done at your location. It cost $175 to replace the battery under warranty due to labor costs which included cleaning acid off bolts, cables, and terminals (along with replacing some of these if necessary). So even though the battery I bought and had installed from your dealership failed and leaked you end up charging me full price for all labor under a warranty repair. And even if that is not negotiable this is the issue I have: I called and talked to service department to explain failed battery and parts department to verify battery had 30 month replacement warranty. I told them vehicle would arrive via tow at 1pm. That is the only communication I had with anyone until I got a call to pick up the vehicle. No call with an estimate of the cost of repair. In 20 years of getting service to vehicles, which is more often than some as I've never had a new vehicle, this is the first time I have never been given a call of repair estimate. I don't know if the technician realized they did not call me with an estimate, but it should have been apparent when sitting with the cashier and Vianey handed me the bill and I voiced my surprise. I said I thought it was a warranty repair and then after her explanation I said that is alot for labor just to replace a battery. Anyway, I'm sure this is a rarity as it has not occurred previously at your location. All the best. More
by heftydriver
November 03, 2021
Excellent service from an excellent service team. Always greeted with a smile !!!! No other dealership I'd trust my truck with greeted with a smile !!!! No other dealership I'd trust my truck with More
by michael.carter0
Other Employees Tagged: Mark Schwartz, Patty Cowan, Vanessa Malone , Cynthia Sorto
September 24, 2021
service was fantastic as always! we are always helped with a smile and speed! you have a great staff!! with a smile and speed! you have a great staff!! More
by JAMESTICE48
Other Employees Tagged: Mark Schwartz, Barry DeHaas, John Ross, Patty Cowan, Robert White , Jason Ludington, Chelsea Ross, Cynthia Sorto
September 21, 2021
Great place to buy a car, and would go back again for another and for repairs another and for repairs More
by ADAM688
Other Employees Tagged: Mark Schwartz, Barry DeHaas, John Ross, Robert White, Vanessa Malone , Jason Ludington, Chelsea Ross, Cynthia Sorto, Jeff Wilson
