Vianey Rodriguez

I’m frustrated with the service. I have brought my vehicle in twice now. The first time was to address the driving and rough idling concerns. The tech stated they couldn’t figure out I have brought my vehicle in twice now. The first time was to address the driving and rough idling concerns. The tech stated they couldn’t figure out the problem but suggested AC Delco service be done so I agreed thinking it would fix the issue. I got my car back and it was still doing the same thing, and I let them know as much. When I brought it back I felt stupid trying to explain myself, there’s a reason I’m not a mechanic and I was trying to explain the situation but it still came off like I was making the issue up and I was inconveniencing them to look at my car again. They had it, checked it and came back to say that it was some kind of vacuum hose or something that needed to be fixed and me assuming they know what they are talking about would fix the issue for sure. I’ve had my vehicle back for a few days and the issue of rough idling is still very much present. I can tell when I drive and when I’m in idle and if anything it’s more Apparent now! It’s frustrating, I just need my car fixed and I’ve already spent so much money to not have the problem corrected. More

by shelisa1986 Verified Customer Verified Customer

Report | Print

Service advisor was fine but they couldn’t duplicate the problem. Will bring back when vehicle acts up again. problem. Will bring back when vehicle acts up again. More

by david.unsell Verified Customer Verified Customer

Report | Print

They are very informative and help me understand what my needs and always very friendly environment.. needs and always very friendly environment.. More

by angelagarmon93 Verified Customer Verified Customer

Report | Print

Great group of advisors, very professional, couldn't have had a better experience! Will definitely be coming back for all my maintenance needs! have had a better experience! Will definitely be coming back for all my maintenance needs! More

by txjohnr78 Verified Customer Verified Customer

Report | Print

The service center was fast and did quality work. They honored my qouted price, even when it exceeded the original estimate. They honored my qouted price, even when it exceeded the original estimate. More

by JAMES.HERRON79 Verified Customer Verified Customer

Report | Print

andand without hesitation I recommend them without hesitation, guaranteed. without hesitation I recommend them without hesitation, guaranteed. without hesitation I recommend them without More

by Ventura juarez Verified Customer Verified Customer

Report | Print

Beats the competition on prices of oil change. Good, friendly service. This is where I choose to go. Good, friendly service. This is where I choose to go. More

by johnlittleinsurance Verified Customer Verified Customer

Report | Print

Why does it take 2-3 weeks just to tell the customer that there’s nothing wrong with the vehicle? there’s nothing wrong with the vehicle? More

by NAOMICERVANTES20 Verified Customer Verified Customer

Report | Print

Got me in the same day for an oil change and did a great job keeping me updated and providing me recommendations within being pushy. Vianey Rodriguez Is awesome. job keeping me updated and providing me recommendations within being pushy. Vianey Rodriguez Is awesome. More

by joby.kurian Verified Customer Verified Customer

Report | Print

Anthony did a great job of making our experience quick and painless. We had a lot of questions and he did a great job of helping us and painless. We had a lot of questions and he did a great job of helping us More

by SLANDES1270 Verified Customer Verified Customer

Report | Print