Vickie Benson
Vickie Benson at Oak Lawn Toyota

Vickie Benson | Page 7

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Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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not yet
rated
138 Reviews

Dealership Experience

5 yrs, 3 mos

not yet
rated

138 Reviews

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138 Reviews of Vickie Benson

October 28, 2022

Dealership Rating
Employee Rating

I found the Toyota crew friendly, fast, efficient and caring since I received condolences for my wife, the car owner, who recently passed away. More

by chuckisfishing58
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello

Oct 28, 2022

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 24, 2022

Dealership Rating
Employee Rating

Prompt and courteous service. Joe kept me informed about my vehicle . Will be back here to service in the future. More

by canithac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello

Oct 25, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 20, 2022

Dealership Rating
Employee Rating

Very warm personal and very attentive never had an issue w oak lawn toyota. Also very close to the house for me. More

by Sterg87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Brito

Oct 20, 2022

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 10, 2022

Dealership Rating
Employee Rating

The Services is always on time very friendly . The Location is very convinient Easy acess More

by Andrzej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Fernandez

Oct 11, 2022

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 07, 2022

Dealership Rating
Employee Rating

I have always received Great service and very courteous staff from the porter in the beginning till the end with cashier. Toyota makes great cars and it is always nice to have confidence in the people work More

by momonsxr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 03, 2022

Dealership Rating
Employee Rating

Very attentive, personable, knowledgeable and focused an ensuring customers receive top notch service! Added additional service to enhance our purchase and support ! John Beris helped us on the Sales sid More

by Rmpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Cassello, Ken Bickness, Jose Brito , John Beris

Oct 04, 2022

Oak Lawn Toyota responded

Thank you so much for the 5 star review. We truly appreciate your business! Juan Vazquez, Service Manager

October 03, 2022

Dealership Rating
Employee Rating

She was terrible , she never checked overall of my car and I end up going to get emergency brakes two days later, never had that lousy treatment before , she only was interested in the oil change! More

by mzdee1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Stadler, Sal Gaeta , Frank Nash

Oct 07, 2022

Oak Lawn Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Juan Vazquez, Service Manager

September 30, 2022

Dealership Rating
Employee Rating

I made an appointment for my brakes to get serviced. My only issue is not informing me I was due for an oil change. Now a week later I need to bring my vehicle back. More

by redbird66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 28, 2022

Dealership Rating
Employee Rating

The staff are very considerate and professional. I hope your company can provide Chinese translation. thank you More

by Badaht888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2022

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

September 27, 2022

Dealership Rating
Employee Rating

I paid $1200 & they didn’t even wash my car! !! WOW!!!! That’s not right!!! More

by RCopeland1158
Recommend Dealer
Yes
Sep 27, 2022

Oak Lawn Toyota responded

Quality customer service is always our number one priority, so we're disappointed that you did not have a 5 star experience. Please reach out if you would like to discuss further. Juan Vazquez, Service Manager

Sep 27, 2022

RCopeland1158 responded

Toyota on western wash your car when you get service!!!!

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