Victor Arcenal
Victor Arcenal at Academy CDJR

Victor Arcenal

Finance Manager

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

Contact Me
4.6
24 Reviews
4.6

24 Reviews

Write a Review

24 Reviews of Victor Arcenal

November 13, 2024

Dealership Rating
Employee Rating

They offer fast efficient service. Great to work with and kept us informed of the progress of the tire installation. More

by brianneroxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 07, 2024

Dealership Rating
Employee Rating

The best customer experience! Q listened to our needs, took the time to work with us, he made sure we were satisfied with our purchase. Victor was great to work with as well. More

by tracyoboise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marquis Singleton

Nov 08, 2024

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 05, 2024

Dealership Rating
Employee Rating

A very welcoming, and accommodating group. I was very satisfied with their knowledge, and service. More

by tk709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue (JP) Pena , Adam Arredondo

Nov 08, 2024

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 03, 2024

Dealership Rating
Employee Rating

Appointment for oil change and tire rotation, 1:00 p. m. Got there 5 minutes early. Cashier mentioned recall, I told her not the mess with it. At 2:15 they told me that I needed a new cabin filter, would More

by phillipcollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 16, 2024

Academy CDJR responded

Thank you for your feedback, and we apologize for the inconvenience. We understand your frustration with the unclear pricing, the cabin filter issue, and the media screen. We also regret that the usual car wash wasn’t provided and that you had to return for additional fixes. We’re currently training new team members, and we appreciate your patience during this transition. Your experience is important to us, and we’re reviewing how we can improve communication and service. Please contact us directly if you’d like to discuss this further. We hope to serve you better next time.

November 01, 2024

Dealership Rating
Employee Rating

Service was quick and precise. Dealership is clean and waiting area is comfortable. I will be back. More

by schwaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson, Josue (JP) Pena , Miranda Armstrong, Elliot Arnold, Adam Arredondo, Abanoub Boles, Ryan Evans, Brandon Long

Nov 01, 2024

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 31, 2024

Dealership Rating
Employee Rating

Academy jeep is a good clean dealership and has a lot of great cars , I talked with Q and just got my new car and is so happy with my choice . They were very polite and helpful as a team. Highly recommend‼ More

by Z.J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Q , Tito

Nov 01, 2024

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 31, 2024

Dealership Rating
Employee Rating

Service department did a good job and completed the recall repairs as well as washed the truck More

by suebell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson , Adam Arredondo

Nov 01, 2024

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 30, 2024

Dealership Rating
Employee Rating

The service department was kind to deal with prompt on there service sales was very great to by my first new car from Thank you More

by gmckid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson, Josue (JP) Pena , Miranda Armstrong, Elliot Arnold, Adam Arredondo, Abanoub Boles, Ryan Evans, Brandon Long

Nov 01, 2024

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 25, 2024

Dealership Rating
Employee Rating

Made the deal I was hoping for. Small town dealership with good inventory. Easily accessible. More

by Dawnn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abanoub Boles

Nov 01, 2024

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 23, 2024

Dealership Rating
Employee Rating

I was so happy till I didn't make purchases as sales person was so good with me,but after I baught the car he stop coming on call as everyone was saying he is not in office, I had some questions. But a More

by Sdr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Nelson, Josue (JP) Pena , Elliot Arnold, Abanoub Boles, Ryan Evans, Brandon Long, Tito

Oct 24, 2024

Academy CDJR responded

Thank you for sharing your feedback with us. I’m sorry to hear about your experience after your purchase—it’s disappointing when the support doesn’t continue as expected. Your satisfaction is important to us, and I’d like to ensure all your questions are answered. Please let me know how I can assist you further or if there’s a convenient time for us to connect. We appreciate your honesty and hope to improve your overall experience with us. Our GM's contact is Adam Arredondo, adam.arredondo@drivechariot.com!

1

Dealership Inventory (204 Vehicles)

new 2026 Dodge Charger car, priced at $67,165
2026 Dodge Charger
new
After Dark exterior
Automatic
All-wheel Drive
new 2025 Dodge Hornet car, priced at $33,166
2025 Dodge Hornet
new
8 Ball exterior
Automatic
All-wheel Drive
used 2021 Lincoln Aviator car, priced at $25,725
2021 Lincoln Aviator
used
Red exterior
Automatic
All-wheel Drive
new 2025 Jeep Compass car, priced at $33,582
2025 Jeep Compass
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $56,570
2026 Jeep Wrangler
new
Reign exterior
Automatic
Four-wheel Drive
new 2026 Jeep Compass car, priced at $36,655
2026 Jeep Compass
new
joose exterior
Automatic
Four-wheel Drive