Victor Burgos | Page 10

crms on a harge you work work not performed not the first time this has been a problem. had an alinement done on my Q70L was told everything was good. starting driving the car and at 60 mph the not the first time this has been a problem. had an alinement done on my Q70L was told everything was good. starting driving the car and at 60 mph the thing started shaking like mad. brought it back and they fixed it right. brought in in for an oil change and they told me the control arm was worn and needed to be replayed( at 60,000 miles) have it replaced. just brought it in for read break pads they told me i needed another alinement (2 a year?) and told me the other control arm needs replacing . they said the they replaced the read break pads but the sqeek more now then when i brought it in. no one can answer why both control arms need to be replace in a 3 year old car . it's a money maker. They charge for work that is not needed and in some cased don't do the work and charge you anyway. Victor Burgos makes one phone call and never follows up. would be nive if they csred sbout the customer but sadly thst is not the case. stay away from the dealership.... More

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Positive experience today great service dept Every person I met was helpful and understood my needs. I have bought alot of cars thru the years and this dealer is a legit 10.... Every person I met was helpful and understood my needs. I have bought alot of cars thru the years and this dealer is a legit 10.... More

by ED.MYERS Verified Customer Verified Customer

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Oil change and an inspection sticker, service was excellent. The time spent on the entire visit was very reasonable considering I waited and asked for a sticker and an inspection sticker, service was excellent. The time spent on the entire visit was very reasonable considering I waited and asked for a sticker also when I arrived. More

by NANRIGHT Verified Customer Verified Customer

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Very sccomadating We had a battery issue and the service team got together to have an associate drive a loaner car well over an hour to us. Christine was very professio We had a battery issue and the service team got together to have an associate drive a loaner car well over an hour to us. Christine was very professional and friendly. Thank you John and sivi More

by JWELECTRIC Verified Customer Verified Customer

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Excellent service I’m a happy Costomer and recommend NH Infiniti to everyone.service was excellent and friendly staff. My next car will be Infiniti from Infiniti of NH. I’m a happy Costomer and recommend NH Infiniti to everyone.service was excellent and friendly staff. My next car will be Infiniti from Infiniti of NH. More

by TEDKARABASSI Verified Customer Verified Customer

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Great experience Everyone was so great, took absolutely no time at all. Clean waiting area to work while my car was being serviced. Clear communication. Thank you. Everyone was so great, took absolutely no time at all. Clean waiting area to work while my car was being serviced. Clear communication. Thank you. More

by Heather Verified Customer Verified Customer

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Good service did far I've been to the service center twice. Both the times I had gone there for oil change. So far it has given me good service. I've been to the service center twice. Both the times I had gone there for oil change. So far it has given me good service. More

by RAVI.AND.ME Verified Customer Verified Customer

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Service Always excellent service fro. Victor Pena, never a runaround trying to sell you things you dont need. Honesty is what builds any relationship and like Always excellent service fro. Victor Pena, never a runaround trying to sell you things you dont need. Honesty is what builds any relationship and like in any relationship if that trust is broken it's hard to come back from. Keep that way of doing business in tact and you will have to expand your service area, everyone likes an honest dealership. Thank you again for always taking care of me and my investment More

by bschrawder Verified Customer Verified Customer

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Follow up service Prompt and friendly service. Victor Burgos and Dennis Matteau are very professional. They make sure things get done correctly and to the customers sa Prompt and friendly service. Victor Burgos and Dennis Matteau are very professional. They make sure things get done correctly and to the customers satisfaction. Great job. Thanks More

by L89CHEV Verified Customer Verified Customer

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Great customer service Great follow through and customer service I had issues with paint peeling and chipping off on the front fender and victor took care of the problem Great follow through and customer service I had issues with paint peeling and chipping off on the front fender and victor took care of the problem More

by DMASPORTS Verified Customer Verified Customer

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