Dealership Experience
10 yrs
Industry Experience
27 yrs, 1 mo
264 Reviews
Write a Review264 Reviews of Victor Burgos
November 21, 2019
Continuance of excellence They contine to give excellent service while providing knowledge of expertise in the feild. The experience is smooth and the waits are reasonable for They contine to give excellent service while providing knowledge of expertise in the feild. The experience is smooth and the waits are reasonable for the services provided. More
Other Employees Tagged: Tony Cobetto, Kristin MacNeil
November 14, 2019
Infiniti teams are awesome I am very happy with the Infiniti teams that service my vehicle. I will let my friends know that you the Infiniti teams are the best. I am very happy with the Infiniti teams that service my vehicle. I will let my friends know that you the Infiniti teams are the best. More
Other Employees Tagged: Keith Brandano, Kristin MacNeil, Victor Pena, Steve Sokoloff
November 13, 2019
Service , super clean garage work area!!!! In for service. Everyone extremely helpful- Easy access on and off highway Waiting room is very inviting whil , super clean garage work area!!!! In for service. Everyone extremely helpful- Easy access on and off highway Waiting room is very inviting while you wait for your car to be serviced. More
Other Employees Tagged: Diana DAvanzo , Tony Cobetto, Victor Pena
November 08, 2019
Fast easy and convenient Great service. I contacted the service department through the website. They gave me a price on what I needed, scheduled an appointment for me to dro Great service. I contacted the service department through the website. They gave me a price on what I needed, scheduled an appointment for me to drop the vehicle off that afternoon, provided a loaner vehicle and had my vehicle ready the next day. I even added a couple other services and everything was done great! More
Other Employees Tagged: Tony Cobetto, Victor Pena
November 01, 2019
Purchased a vehicle Nick was wonderful. He spent the time to show me quite a few different vehicles that would fit my needs and stay within budget. He kept reassuring me Nick was wonderful. He spent the time to show me quite a few different vehicles that would fit my needs and stay within budget. He kept reassuring me if I had questions about the vehicle that I could call him anytime. I’m sure I will. It was a lot to learn as Inginiti thought about everything in this vehicle. Lots of safety features. More
Other Employees Tagged: Cara Couture, Nick McIntyre, I forget the warranty sales persons name but he was very nice.
October 31, 2019
Victor Pena was very helpful and prompt with getting service Victor Pena was excellent. Very professional and customer centric. My wife drives 2018 Q50. One issue we have is how quickly tires of worn down wi Victor Pena was excellent. Very professional and customer centric. My wife drives 2018 Q50. One issue we have is how quickly tires of worn down with only 11,500 miles. This is our 2nd Infiniti and prior one had same issue with tires wearing out with limited miles. I would like Bridgestone Rep that works with Infiniti of Nashua step to the plate and help cover new set of tires on our 2018 Infiniti that only has 11,500 miles with 6/32nds of tread depth. Having dealt with prior Infiniti with early and expensive tire replacement and current Infiniti tires wearing out so quickly will make us rethink going with Infiniti again. More
Other Employees Tagged: Dave Gerardi, Victor Pena
October 31, 2019
Positive, on time service On-time, friendly, comfortable. Good service. The prices are higher than would expect. Would be good to have the service every 10k miles not 5k. On-time, friendly, comfortable. Good service. The prices are higher than would expect. Would be good to have the service every 10k miles not 5k. More
Other Employees Tagged: Justin Cairns
October 18, 2019
1st time Infinity Recently purchased a QX60 certified preowned. After many years of high end cars we were so surprised on the quality & ride of Infinity. But what to Recently purchased a QX60 certified preowned. After many years of high end cars we were so surprised on the quality & ride of Infinity. But what took our experience over the top after our purchase was how Service & Parts Director, Victor along with Service Consultant , Kristin . Once only drove The Best Or Nothing , Now forever a Infinity "Only The Best" More
Other Employees Tagged: Steve Sokoloff
October 16, 2019
Service Visit Victor is very professional and friendly. I commented that there was something going on with my gps/Bluetooth and and thought it might just have to b Victor is very professional and friendly. I commented that there was something going on with my gps/Bluetooth and and thought it might just have to be re-set. The next day, I found that the problem still exists. Sent a text message and waiting to hear back. More
October 14, 2019
High quality experience It is a distance for me to travel so I was provided a loaner which was extremely helpful. I was able to work the days it took to get parts. A great It is a distance for me to travel so I was provided a loaner which was extremely helpful. I was able to work the days it took to get parts. A great experience. More
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