Victor Burgos | Page 14
Service & Parts Director
INFINITI of Nashua
11 Marmon Drive
Nashua, NH 03060
Dealership Experience
9 yrs, 8 mos
Industry Experience
26 yrs, 9 mos
260 Reviews
Write a Review260 Reviews of Victor Burgos
March 26, 2019
Frustrating 22 days, issue fixed which is great but 22 days?! No car wash. 7 days later, I get a free car wash email. Eye roll. 22 days, issue fixed which is great but 22 days?! No car wash. 7 days later, I get a free car wash email. Eye roll. More
Other Employees Tagged: Tony Cobetto, Dennis
March 21, 2019
Great Experience Our CPO 2018 Q60 had a few issues after delivery. Once I reached the appropriate person to deal with the issue, it was resolved quickly and profession Our CPO 2018 Q60 had a few issues after delivery. Once I reached the appropriate person to deal with the issue, it was resolved quickly and professionally. The communication and professionalism of the service department is top notch!!! More
Other Employees Tagged: Tony Cobetto, Dave Gerardi, Jacob Harp, John Marshall
March 21, 2019
Courteous and quick service Worked with Victor Burgos who made getting my car serviced very simple and stress free. Had tires, brakes, and other services performed and my vehicle Worked with Victor Burgos who made getting my car serviced very simple and stress free. Had tires, brakes, and other services performed and my vehicle is running good as new. Loaner vehicle was clean and pickup and dropoff was very simple. Purchased my car at a different dealership but will have all my service done at Infiniti of Nashua. More
March 20, 2019
You guys are awesome I like the way you service my vehicle. I will be back for more service here with you guys. I will let my friend and my family know that you guys are a I like the way you service my vehicle. I will be back for more service here with you guys. I will let my friend and my family know that you guys are awesome. More
Other Employees Tagged: Keith Brandano, Steve Sokoloff, Chad Wentworth
March 16, 2019
Always top notch Great sales an service. Will always be a customerInfiniti is a quality product backed up by a top notch sales an service experience look forward to m Great sales an service. Will always be a customerInfiniti is a quality product backed up by a top notch sales an service experience look forward to my next service More
March 15, 2019
New car Great customer service, good trade in value and good pricing on the QX60. Treats customers great , no games and no pressure . Friendly, 2nd car I pu Great customer service, good trade in value and good pricing on the QX60. Treats customers great , no games and no pressure . Friendly, 2nd car I purchased here More
Other Employees Tagged: Brendan Leng , Cara Couture, Steve Sokoloff, Ian Wright
March 01, 2019
Great service You pull up to the door and this is the beginning of your great service experience, Victor Burgos and his service team are right there to check you in You pull up to the door and this is the beginning of your great service experience, Victor Burgos and his service team are right there to check you in and answer any questions you may have. My car was in for Maintenance and a detail, my 7 year old M37X looks brand new.They do great work and thanks to Mike Kramer my car is in perfect Mechanical condition. More
Other Employees Tagged: Mike Kramer
February 20, 2019
Service Perfection! I was five hours from home on a college visit when I detected a problem. The service team walked me through roadside assistance, called ME to check on I was five hours from home on a college visit when I detected a problem. The service team walked me through roadside assistance, called ME to check on me while waiting for the tow truck, greeted the tow teuck as soon as we pulled up, held my hand to get me out of the tow truck, effortlessly pulled my records, made me comfortable with a cappuccino, washed my car, and got me out in under an hour! They heard me! They understood that I had important plans for the weekend with my daughter. They cared for me and my daughter! They stayed overtime to get me going! They made me feel not so far from home. Victor and his crew were beyond five stars. I am SO impressed. They represent Infiniti and all that the brand promises. Thank you from the bottom of my heart. More
Other Employees Tagged: Victor Pena, I wish I knew everyone’s name! A whole team made this happen!
February 19, 2019
Excellent Customer Service! I recently purchased my dream car at this dealership. The salesmen were nice and down to earth. The service team here is excellent as well, they're ex I recently purchased my dream car at this dealership. The salesmen were nice and down to earth. The service team here is excellent as well, they're experienced and had my car in and out the next day for a repair. I highly recommend this dealership for anyone looking for their next purchase! You wont find another dealership that actually cares about its customers like Infiniti of Nashua. More
Other Employees Tagged: Henry Duverneau
February 14, 2019
Convenient, friendly and well taken care of Easy online scheduling, efficient drop off and appreciated the loaner. Victor Pena is excellent to work with and answers all my questions and concern Easy online scheduling, efficient drop off and appreciated the loaner. Victor Pena is excellent to work with and answers all my questions and concerns to ensure my car is best taken care and the customer is happy. It's a modern facility where I can work and be comfortable and grab a free snack. More
Other Employees Tagged: Tony Cobetto, Victor Pena

