Victor Burgos | Page 15

Customer friendly Nick was accommodating to all the details involved on our purchase. Fully commendable. Victor assisted us with the transition and trade-in of our us Nick was accommodating to all the details involved on our purchase. Fully commendable. Victor assisted us with the transition and trade-in of our used vehicles. More

by PIEDAD Verified Customer Verified Customer

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70,000 Mile Service As always, my experience with the team at Infiniti of Nashua was positive, welcoming, and timely! I am very happy with the work that was completed on As always, my experience with the team at Infiniti of Nashua was positive, welcoming, and timely! I am very happy with the work that was completed on my car, it was done promptly with no issues, and the car is running well! More

by Andrew M. Verified Customer Verified Customer

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Professional, timely, accurate and TRUSTWORTHY Infiniti of Nashua removes all of the stigma associated with car dealership maintenance and repair. They professionally complete each required task, Infiniti of Nashua removes all of the stigma associated with car dealership maintenance and repair. They professionally complete each required task, discuss optional services and NEVER try to over sell you into a task not required or desired. They "own" the job. By this I mean there is never a question when a repair does not appear to solve the problem... they will make it right, without the nickel-diming of "covered"/"not covered". You leave feeling they are professional enough to know what the outcome should be, and will ensure the service meets that objective. They are personable and committed to ensuring satisfaction. Follow-up is immediate. Questions are answered. Results are positive. Being dissatisfied with some elements of design and early failure, this service department is THE reason I am considering another Infiniti when it comes time to replace my current vehicle. More

by SATISFIED Verified Customer Verified Customer

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Tire replacement I am surprised that you do not keep tires in stock for your vehicles. I came to you to replace my flat tire and I was at the dealership for more than I am surprised that you do not keep tires in stock for your vehicles. I came to you to replace my flat tire and I was at the dealership for more than 2 hours waiting only to find out you couldn’t find a tire anywhere. After saying you would get me a loaner then no loaners were available. Subsequently we had to come back for a new tire. While there they tried to tell us we needed a new battery. My husband kind of felt you were just trying to sell us more. The battery is perfectly fine. Possibly it was left on while you were replacing the tire and the battery ran down. On top of that after you put my spare back the tools were not packed up and tucked away. I know the AAA guy who came to my rescue left them out but as a place that focuses on service I thought everything would have been buttoned up and not rattling around. I wish I went with my first instinct and went to my local tire center. This is the first time I ve had an issue with the service at Infiniti. More

by reddebbie Verified Customer Verified Customer

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Victor I have been pleased with the service I have recieved from victor. I like that you see the same rep every time. I always feel that the service was requ I have been pleased with the service I have recieved from victor. I like that you see the same rep every time. I always feel that the service was required and was explained clearly. More

by joebeth21@comcast.net Verified Customer Verified Customer

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Was really good service It was really in awesome service they take good care of there customers. I will always do my car service with them because i trust the way they work o It was really in awesome service they take good care of there customers. I will always do my car service with them because i trust the way they work on my car More

by saadiweshah Verified Customer Verified Customer

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Victor was great! Very professional. Great experience with Victor at Infiniti of Nashua. He checked in halfway through my car's service to update me on when my car would be done. He was f Great experience with Victor at Infiniti of Nashua. He checked in halfway through my car's service to update me on when my car would be done. He was friendly and professional and my car is running like new. Definitely appreciate the work and service done. More

by COURTNEYGINDI Verified Customer Verified Customer

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Not worth the time Bought my first car here. Salesmen and hosts are nice but management is horrible. Was called a child multiple times in front of my own mother (I’m 21, Bought my first car here. Salesmen and hosts are nice but management is horrible. Was called a child multiple times in front of my own mother (I’m 21, a legal adult.) I was called a liar. It seemed almost as if I was being accused of trying to swindle the dealership. A lot negative talk coming from the people who are trying to take MY money. The car was a used subaru wrx 2014 with 70k miles. Sure the car could have been previously beat on, but I was assured everything had gone through a multi point inspection and all checked out well. Clutch burned out 2 days into driving it (didnt expect that but not surprised) I was immediately put on blast (again, in front of my own mother) suggesting I didn’t know how to drive the car properly. If you’re looking for an Infiniti, there are plenty of other dealerships to go to. If you are looking for another model car, don’t even bother coming here. More

by trevormcgowen3 Verified Customer Verified Customer

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service After a hugh disappointment. I spoke to the service manager and received results. Victor (manager) and Victor Pena service representative are outstand After a hugh disappointment. I spoke to the service manager and received results. Victor (manager) and Victor Pena service representative are outstanding employees. I am thankful for all their help and support, More

by Timothy Verified Customer Verified Customer

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Thanks guys It was a very quick and efficient visit. It was greatly appreciated thank you for getting me in and out so fast and washing my car too! It was a very quick and efficient visit. It was greatly appreciated thank you for getting me in and out so fast and washing my car too! More

by sdicaprio Verified Customer Verified Customer

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