Victor Burgos | Page 19
Service & Parts Director
INFINITI of Nashua
11 Marmon Drive
Nashua, NH 03060
Dealership Experience
9 yrs, 8 mos
Industry Experience
26 yrs, 9 mos
260 Reviews
Write a Review260 Reviews of Victor Burgos
November 27, 2018
Fantastic service ! I recently switched from one infinity dealership to Infiniti of Nashua. Sales and service staff here are absolutely fantastic they go above and ! I recently switched from one infinity dealership to Infiniti of Nashua. Sales and service staff here are absolutely fantastic they go above and beyond every step of the way More
Other Employees Tagged: Tony Cobetto, Victor Pena
November 26, 2018
LOF, 45k checkup, ABS sensor These guys are always friendly, efficient, and helpful. They work as a team, cover necessary repairs and allow me to decide what should be done. These guys are always friendly, efficient, and helpful. They work as a team, cover necessary repairs and allow me to decide what should be done. More
Other Employees Tagged: Dennis Matteau , Victor Pena
November 23, 2018
Fan fix There are excellent , and fix my problem quick and very reliable . And they are very friendly I would go back there again. Once again thanks There are excellent , and fix my problem quick and very reliable . And they are very friendly I would go back there again. Once again thanks More
November 18, 2018
Amazing service! I always give a five star review. The service is exceptional and the staff is very accommodating. They are friendly and well versed in their field. I always give a five star review. The service is exceptional and the staff is very accommodating. They are friendly and well versed in their field. More
November 14, 2018
One of a kind The customer service I received from the service department was like no other. Victor kept me informed on the status of my vehicle, how long it would The customer service I received from the service department was like no other. Victor kept me informed on the status of my vehicle, how long it would take to finish the work and costs. We had t vehicle back in no time and the issue was addressed. I highly recommend Infiniti of Nashua. The staff is attentive and professional. More
November 08, 2018
Qx60 certified new purchase Purchased a certified used 2015 qx60. Picked it up at night, next morning noticed 2 dents and a paint chip in door. Called my salesman and arranged fo Purchased a certified used 2015 qx60. Picked it up at night, next morning noticed 2 dents and a paint chip in door. Called my salesman and arranged for repair, aside from those repairs there were other small issues, blown bulbs in headlights (both sides), stain above visor, and a broken driver side visor. All was fixed except paint chip. Had to play phone tag with several departments to find out why paint chip was not fixed. Had to arrange yet another time to have car serviced again. Was not too pleased with how this was dealt with until Victor from service department got involved. He got the job done, looks great. Got back to us as expected and was personable throughout. Thank you Victor! Very much appreciated. It was just unfortunate we had to go through any of this with a “certified used” purchase. Also, just received our owners manual three weeks later, as one did not come with vehicle as expected. More
Other Employees Tagged: Tony Cobetto, Dave Gerardi, Scott Sokoloff, Chad Wentworth
November 08, 2018
Great experience Just a very easy experience. Victor explained to me were the gas leak was how it was repaired,they showed maybe the hole in the gas line. Just a very easy experience. Victor explained to me were the gas leak was how it was repaired,they showed maybe the hole in the gas line. More
November 08, 2018
Service Advisor Went Above and Beyond Victor was very helpful in getting the issues with my vehicle repaired. He also helped with an u related issue that he did not need to do. Victor was very helpful in getting the issues with my vehicle repaired. He also helped with an u related issue that he did not need to do. More
November 06, 2018
Good service. But if can let customer know which services are included in the package in advance, it will be better. The agent chose gold package directly, but act But if can let customer know which services are included in the package in advance, it will be better. The agent chose gold package directly, but actually, I don’t need to replace the wiper blade. Thank you for the good service! More

