Victor Burgos | Page 24

Very pleasant Victor is excellent to deal with. Always professional ,knowledgeable an friendly. Explains the service process an time needed to finish. I will alway Victor is excellent to deal with. Always professional ,knowledgeable an friendly. Explains the service process an time needed to finish. I will always ask for Victor in the future More

by Marclacasse68 Verified Customer Verified Customer

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service the service agent took good Care of me and the service of my car I will continue my service with infinity I am happy with the service agent took good Care of me and the service of my car I will continue my service with infinity I am happy with More

by hermanrodriquez Verified Customer Verified Customer

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dennis and his staff did an excellent job as they normally do. Dennis made sure that i have everything that i needed and victor checked the quality of the ap and his staff did an excellent job as they normally do. Dennis made sure that i have everything that i needed and victor checked the quality of the appointment after. More

by aaron45 Verified Customer Verified Customer

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Respectful, timely, seamless! First time visiting Infiniti and I was treated like royalty. They not only replaced my transmission due to the recall but my brakes and alignment as w First time visiting Infiniti and I was treated like royalty. They not only replaced my transmission due to the recall but my brakes and alignment as well and finished it all within 2 days! Also lent me a car while mine was being repaired! Thanks again! More

by JESSICAMARIE0481 Verified Customer Verified Customer

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Excellent service, response, and customer care. Victor Pena has proven to be the best, most customer service oriented, knowledgable, responsive, courteous and thorough service rep I have ever dealt Victor Pena has proven to be the best, most customer service oriented, knowledgable, responsive, courteous and thorough service rep I have ever dealt with, across several hi-end dealerships and brands! Follow-up discussion and email exchange with Service Director Victor Burgos, was thorough, pleasant, friendly (as if I knew him for years) and very thoughtful and helpful - great guy it seems. I have found a new vehicle which we are super impressed with (in fact impressed with entire line ) after having purchased 2 Jaguars, 5 BMWs and 6 MBnzs in most recent past. Found a great dealership with Infiniti of Nashua (better in every regard than Kelly where I orig purchased the QX60)...so much so, that I purchased a 2019 QX50 for my wife Dorothy (she absolutely loves it). Sales consultant Scott Sokoloff is excellent, diligent, great knowledge and follow-thru and when next comes around, I hope to work with him. Dave Gerardi, sales mgr, was superb to deal with, negotiate fairly and honestly, a gentleman and a professional - he made the QX50 deal happen. Likewise, dealing with Steve Sokoloff, Finance Mgr, made the typical less enjoyable finance matter (both vehicles were purchased) a pleasant experience, and out of the norm for us, we purchased additional coverage, good work Steve! More

by pefiner Verified Customer Verified Customer

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Great service Great Service, the staff is professional and on top of your concerns. The Service Department is new, quick and honest. The pricing is fair and updat Great Service, the staff is professional and on top of your concerns. The Service Department is new, quick and honest. The pricing is fair and updates are frequent. More

by kstrazz5 Verified Customer Verified Customer

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Service was great. Prompt and timely. My service expectations were exceeded. Thanks for the attention to detail. The waiting area was also very comfortable. was great. Prompt and timely. My service expectations were exceeded. Thanks for the attention to detail. The waiting area was also very comfortable. Thanks. More

by Adrew71 Verified Customer Verified Customer

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Rear hatch not working Dennis was great all the work was under warranty. He explained all that was being done to my vehicle. Victor reached out twice to make sure I was sati Dennis was great all the work was under warranty. He explained all that was being done to my vehicle. Victor reached out twice to make sure I was satisfied with the service as well as Tony . More

by BMONROY1 Verified Customer Verified Customer

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A truly exceptional service The service from Infiniti of Nashua is like no other. The service team and especially Victor did a great job from the moment I pulled in. I loved the The service from Infiniti of Nashua is like no other. The service team and especially Victor did a great job from the moment I pulled in. I loved the communication throughout the process and they were very informative about some future service options I should consider! 10/10 would recommend coming to this dealership for all your service needs! Thanks victor! More

by mleonard1994 Verified Customer Verified Customer

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Quick fix Didn't have an appointment, but stopped in real quick for a noise before our road trip. They put a clip on the rear mud flap within a minute or two ri Didn't have an appointment, but stopped in real quick for a noise before our road trip. They put a clip on the rear mud flap within a minute or two right there in the check-in area, sent it for a wash and vacuum and I was on my way. Super fast and friendly, thanks! More

by MO3BKNH Verified Customer Verified Customer

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