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Victor Burgos
Victor Burgos | Page 25
Service & Parts Director
INFINITI of Nashua
11 Marmon Drive
Nashua, NH 03060
251 Reviews
Dealership Experience
9 yrs, 7 mos
Industry Experience
26 yrs, 8 mos
251 Reviews
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251 Reviews of Victor Burgos
July 29, 2018
Very pleasant Victor is excellent to deal with. Always professional ,knowledgeable an friendly. Explains the service process an time needed to finish. I will alway Victor is excellent to deal with. Always professional ,knowledgeable an friendly. Explains the service process an time needed to finish. I will always ask for Victor in the future More
by Marclacasse68
Verified Customer
July 25, 2018
dennis and his staff did an excellent job as they normally do. Dennis made sure that i have everything that i needed and victor checked the quality of the ap and his staff did an excellent job as they normally do. Dennis made sure that i have everything that i needed and victor checked the quality of the appointment after. More
by aaron45
Other Employees Tagged: Dennis Matteau
July 23, 2018
Respectful, timely, seamless! First time visiting Infiniti and I was treated like royalty. They not only replaced my transmission due to the recall but my brakes and alignment as w First time visiting Infiniti and I was treated like royalty. They not only replaced my transmission due to the recall but my brakes and alignment as well and finished it all within 2 days! Also lent me a car while mine was being repaired! Thanks again! More
by JESSICAMARIE0481
Other Employees Tagged: Victor Pena
July 22, 2018
Excellent service, response, and customer care. Victor Pena has proven to be the best, most customer service oriented, knowledgable, responsive, courteous and thorough service rep I have ever dealt Victor Pena has proven to be the best, most customer service oriented, knowledgable, responsive, courteous and thorough service rep I have ever dealt with, across several hi-end dealerships and brands! Follow-up discussion and email exchange with Service Director Victor Burgos, was thorough, pleasant, friendly (as if I knew him for years) and very thoughtful and helpful - great guy it seems. I have found a new vehicle which we are super impressed with (in fact impressed with entire line ) after having purchased 2 Jaguars, 5 BMWs and 6 MBnzs in most recent past. Found a great dealership with Infiniti of Nashua (better in every regard than Kelly where I orig purchased the QX60)...so much so, that I purchased a 2019 QX50 for my wife Dorothy (she absolutely loves it). Sales consultant Scott Sokoloff is excellent, diligent, great knowledge and follow-thru and when next comes around, I hope to work with him. Dave Gerardi, sales mgr, was superb to deal with, negotiate fairly and honestly, a gentleman and a professional - he made the QX50 deal happen. Likewise, dealing with Steve Sokoloff, Finance Mgr, made the typical less enjoyable finance matter (both vehicles were purchased) a pleasant experience, and out of the norm for us, we purchased additional coverage, good work Steve! More
by pefiner
Other Employees Tagged: Dave Gerardi, Victor Pena, Mike Rice, Scott Sokoloff, Steve Sokoloff
July 21, 2018
Service was great. Prompt and timely. My service expectations were exceeded. Thanks for the attention to detail. The waiting area was also very comfortable. was great. Prompt and timely. My service expectations were exceeded. Thanks for the attention to detail. The waiting area was also very comfortable. Thanks. More
by Adrew71
Other Employees Tagged: Elyse Zissulis
July 21, 2018
Great service Great Service, the staff is professional and on top of your concerns. The Service Department is new, quick and honest. The pricing is fair and updat Great Service, the staff is professional and on top of your concerns. The Service Department is new, quick and honest. The pricing is fair and updates are frequent. More
by kstrazz5
Other Employees Tagged: Keith Brandano, Tony Cobetto, Victor Pena
July 20, 2018
A truly exceptional service The service from Infiniti of Nashua is like no other. The service team and especially Victor did a great job from the moment I pulled in. I loved the The service from Infiniti of Nashua is like no other. The service team and especially Victor did a great job from the moment I pulled in. I loved the communication throughout the process and they were very informative about some future service options I should consider! 10/10 would recommend coming to this dealership for all your service needs! Thanks victor! More
by mleonard1994
July 20, 2018
Regular Service/Always Great Experience I have used the service department since purchasing my Infiniti. They provide great and timely service and have kept my vehicle in excellent working I have used the service department since purchasing my Infiniti. They provide great and timely service and have kept my vehicle in excellent working order. More
by seanwthomas1969
Other Employees Tagged: Tony Cobetto, Victor Pena, Elyse Zissulis
July 20, 2018
Rear hatch not working Dennis was great all the work was under warranty. He explained all that was being done to my vehicle. Victor reached out twice to make sure I was sati Dennis was great all the work was under warranty. He explained all that was being done to my vehicle. Victor reached out twice to make sure I was satisfied with the service as well as Tony . More
by BMONROY1
Other Employees Tagged: Dennis Matteau , Tony Cobetto
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