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Victor Burgos
Victor Burgos | Page 25
Service & Parts Director
INFINITI of Nashua
11 Marmon Drive
Nashua, NH 03060
256 Reviews
Dealership Experience
9 yrs, 8 mos
Industry Experience
26 yrs, 9 mos
256 Reviews
Write a Review
256 Reviews of Victor Burgos
August 08, 2018
Oil and filter change; new tires,; suspension work Excellent service and very friendly service helpers Very nice place to wait for service to be completed. Nice coffee, tea, and pastries and fruit. Excellent service and very friendly service helpers Very nice place to wait for service to be completed. Nice coffee, tea, and pastries and fruit. Wonderful atmosphere. More
by Eileen
Verified Customer
August 03, 2018
Very proffessional, 5 Stars!!! Amazing experience from the minute I drove in, to when they walked me back to my car and I drove out. Waiting room was pleasant with snacks and drink Amazing experience from the minute I drove in, to when they walked me back to my car and I drove out. Waiting room was pleasant with snacks and drinks, and was comfortable and very clean. Staff was kind, and when I said I needed to be out at a certain time to get to work.........they made it happen. I was super impressed. More
by BASTIANHUNTSGHOST
August 02, 2018
Convenient Victor was amazing he was my Service guy Tony was the gentleman who set up my appointment told me where to pull Lynn and Victor took over from ther Victor was amazing he was my Service guy Tony was the gentleman who set up my appointment told me where to pull Lynn and Victor took over from there very pleasant experience was taken care of in a timely fashion and covered free of charge a loaner vehicle was given to me to run around for the day very pleasant experience in the service department More
by TODDMCDONOUGH
Other Employees Tagged: Tony Cobetto, Shawn Quinn, Mike Turin
July 30, 2018
Patient,courteous,efficient,professional Tony fit me in immediately,service consultant Victor Pena easy to talk with, explains everything many times if needed. Actually makes servicing my car Tony fit me in immediately,service consultant Victor Pena easy to talk with, explains everything many times if needed. Actually makes servicing my car pleasant. More
by SSNLIBERTY
Other Employees Tagged: Tony Cobetto, Victor Pena
July 30, 2018
Great customer service Victor Burgos was extremely helpful, got me in quickly and took care of my insurance claim before I got there to streamline the process. It helped mak Victor Burgos was extremely helpful, got me in quickly and took care of my insurance claim before I got there to streamline the process. It helped make last-minute unexpected car trouble much easier to deal with! More
by CCV
July 29, 2018
Very pleasant Victor is excellent to deal with. Always professional ,knowledgeable an friendly. Explains the service process an time needed to finish. I will alway Victor is excellent to deal with. Always professional ,knowledgeable an friendly. Explains the service process an time needed to finish. I will always ask for Victor in the future More
by Marclacasse68
July 25, 2018
dennis and his staff did an excellent job as they normally do. Dennis made sure that i have everything that i needed and victor checked the quality of the ap and his staff did an excellent job as they normally do. Dennis made sure that i have everything that i needed and victor checked the quality of the appointment after. More
by aaron45
Other Employees Tagged: Dennis Matteau
July 23, 2018
Respectful, timely, seamless! First time visiting Infiniti and I was treated like royalty. They not only replaced my transmission due to the recall but my brakes and alignment as w First time visiting Infiniti and I was treated like royalty. They not only replaced my transmission due to the recall but my brakes and alignment as well and finished it all within 2 days! Also lent me a car while mine was being repaired! Thanks again! More
by JESSICAMARIE0481
Other Employees Tagged: Victor Pena
July 22, 2018
Excellent service, response, and customer care. Victor Pena has proven to be the best, most customer service oriented, knowledgable, responsive, courteous and thorough service rep I have ever dealt Victor Pena has proven to be the best, most customer service oriented, knowledgable, responsive, courteous and thorough service rep I have ever dealt with, across several hi-end dealerships and brands! Follow-up discussion and email exchange with Service Director Victor Burgos, was thorough, pleasant, friendly (as if I knew him for years) and very thoughtful and helpful - great guy it seems. I have found a new vehicle which we are super impressed with (in fact impressed with entire line ) after having purchased 2 Jaguars, 5 BMWs and 6 MBnzs in most recent past. Found a great dealership with Infiniti of Nashua (better in every regard than Kelly where I orig purchased the QX60)...so much so, that I purchased a 2019 QX50 for my wife Dorothy (she absolutely loves it). Sales consultant Scott Sokoloff is excellent, diligent, great knowledge and follow-thru and when next comes around, I hope to work with him. Dave Gerardi, sales mgr, was superb to deal with, negotiate fairly and honestly, a gentleman and a professional - he made the QX50 deal happen. Likewise, dealing with Steve Sokoloff, Finance Mgr, made the typical less enjoyable finance matter (both vehicles were purchased) a pleasant experience, and out of the norm for us, we purchased additional coverage, good work Steve! More
by pefiner
Other Employees Tagged: Dave Gerardi, Victor Pena, Mike Rice, Scott Sokoloff, Steve Sokoloff
