Victor Burgos | Page 4

Love bringing my car in for service. They take care of my car as if is their own personal vehicle They take care of my car as if is their own personal vehicle More

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Kristen and the team were excellent right from the start. She was able to get me in for an oil change the day that I called. I live an hour away but was going to be in the area. While I was there Kristen sai She was able to get me in for an oil change the day that I called. I live an hour away but was going to be in the area. While I was there Kristen said she could have them check my check engine light. She kept me up-to-date on the progress. I ended up getting a loaner because it was gonna take longer than anticipated. She kept me up-to-date with phone calls and text and made everything very easy for me. They are a hour away but I found the place I will do my service in going forward. More

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Great service team. I went in for my appointment, service valet greater me and walked me to the advisor. Kristen took care of my car and checked on what was covered by w I went in for my appointment, service valet greater me and walked me to the advisor. Kristen took care of my car and checked on what was covered by warranty, set up my rental and maintained contact through out. Picked up my car 2 days after. More

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One of my favorite Infiniti dealers I’ve dealt with. Service department is knowledgeable. Service was quick than promise. Price was reasonable. Customer service was great. Service department is knowledgeable. Service was quick than promise. Price was reasonable. Customer service was great. More

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Brand new facility, nice and clean, friendly service staff , easy to get appointments and last very nice way welcoming all customers. staff , easy to get appointments and last very nice way welcoming all customers. More

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The facility is always neat, orderly, and well maintained. My interaction with both Victor Peña and Victor Borgos was professional and friendly as always. maintained. My interaction with both Victor Peña and Victor Borgos was professional and friendly as always. More

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Do not buy your car from Infiniti of Nashua. I purchased a certified 2019 QX50 with around 26,000 miles 60 days ago. It broke down less than 24 hours later then again less than a week later. Now a warning a certified 2019 QX50 with around 26,000 miles 60 days ago. It broke down less than 24 hours later then again less than a week later. Now a warning light is on intermittently. In the shop 27 out of 30 days of ownership. The GM would not buy back or swap the car out for another on the lot and told me that cars break down and they fix them, thats why they warranty them. Unfortunately a warranty does not replace all the time I lost and confidence in this vehicle. Not to mention roadside assistance allowed the car to sit over night on the side of the road for 22 hours... buy from a dealer who will stand by what they sell. The GM and sales department at Infiniti of Nashua will not. The service department has been very good. Any dealership would be lucky to have Victor as thier service manager More

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I’ve been dealing with Infiniti Of Nashua for the past 12 years they are pleasant, friendly and do not try to up sell. years they are pleasant, friendly and do not try to up sell. More

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The whole experience was frustrating. It still isn't resolved. Im not happy. Brand new car had a major issue. No one has handled the issue well other than more problems created. Im out a lot of money wi resolved. Im not happy. Brand new car had a major issue. No one has handled the issue well other than more problems created. Im out a lot of money with no real great resolution. Ive bought many trucks and cars in my life and have never seen such a travesty from corporate to dealership. Im out the money now and ill be sure to be vocal about this problem for years to come. More

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Jimmy and Jordon are the team members you want representing a reliable and exceptional vehicle service team. Within the first 20 minutes of meeting them purchasing a vehicle is not some thing they representing a reliable and exceptional vehicle service team. Within the first 20 minutes of meeting them purchasing a vehicle is not some thing they bring up, only talking to us and listening to what our needs and wants would be in a perfect vehicle at a reasonable price. More

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