Dealership Experience
9 yrs, 7 mos
Industry Experience
26 yrs, 8 mos
251 Reviews
Write a Review251 Reviews of Victor Burgos
October 18, 2021
The facility is always neat, orderly, and well maintained. My interaction with both Victor Peña and Victor Borgos was professional and friendly as always. maintained. My interaction with both Victor Peña and Victor Borgos was professional and friendly as always. More
Other Employees Tagged: Victor Pena
September 30, 2021
Do not buy your car from Infiniti of Nashua. I purchased a certified 2019 QX50 with around 26,000 miles 60 days ago. It broke down less than 24 hours later then again less than a week later. Now a warning a certified 2019 QX50 with around 26,000 miles 60 days ago. It broke down less than 24 hours later then again less than a week later. Now a warning light is on intermittently. In the shop 27 out of 30 days of ownership. The GM would not buy back or swap the car out for another on the lot and told me that cars break down and they fix them, thats why they warranty them. Unfortunately a warranty does not replace all the time I lost and confidence in this vehicle. Not to mention roadside assistance allowed the car to sit over night on the side of the road for 22 hours... buy from a dealer who will stand by what they sell. The GM and sales department at Infiniti of Nashua will not. The service department has been very good. Any dealership would be lucky to have Victor as thier service manager More
Other Employees Tagged: Diana DAvanzo, Dennis Matteau , Kristin MacNeil, Mike Turin, Anthony
March 26, 2021
The whole experience was frustrating. It still isn't resolved. Im not happy. Brand new car had a major issue. No one has handled the issue well other than more problems created. Im out a lot of money wi resolved. Im not happy. Brand new car had a major issue. No one has handled the issue well other than more problems created. Im out a lot of money with no real great resolution. Ive bought many trucks and cars in my life and have never seen such a travesty from corporate to dealership. Im out the money now and ill be sure to be vocal about this problem for years to come. More
February 14, 2021
Jimmy and Jordon are the team members you want representing a reliable and exceptional vehicle service team. Within the first 20 minutes of meeting them purchasing a vehicle is not some thing they representing a reliable and exceptional vehicle service team. Within the first 20 minutes of meeting them purchasing a vehicle is not some thing they bring up, only talking to us and listening to what our needs and wants would be in a perfect vehicle at a reasonable price. More
Other Employees Tagged: Dennis Matteau , Keith Brandano, Dave Gerardi, Nick McIntyre, Victor Pena, Shawn Quinn, Scott Sokoloff, Steve Sokoloff, Mike Turin, Jordon
January 19, 2021
Very rude customer service, had to jump through hoops to get my certified preowned repaired after they sold it to me broken. Hastled about having a loaner car for too long even though I live 2 hours away. O get my certified preowned repaired after they sold it to me broken. Hastled about having a loaner car for too long even though I live 2 hours away. Only had the loaner 2 days. More
October 09, 2020
I bought my suv from them an I bring my suv for service. They are truly a five star service. They always alert to my every need. Never had to bring my suv back after service. They are truly a five star service. They always alert to my every need. Never had to bring my suv back after service. More
Other Employees Tagged: Kristin MacNeil
March 02, 2020
Infinity Nashua service Victor Burgos has his service team working like a fine tuned car. You pull in they ask for your keys and 1 of the service team brings you to the servi Victor Burgos has his service team working like a fine tuned car. You pull in they ask for your keys and 1 of the service team brings you to the service writer (Victor Pena) who takes care of writing up what you need done. Next he sets up the loaner car and off you go. Returning is just as easy you pull in and Victor Pena was there to greet me and take care of necessary paper work and explain the work that was done in very simple terms. I highly recommend this dealership. More
Other Employees Tagged: Victor Pena
February 28, 2020
Victor is a great manager who takes care of customers very well. I had a great experience with INFINITI NASHUA. I would highly recommend this to my friends. very well. I had a great experience with INFINITI NASHUA. I would highly recommend this to my friends. More
Other Employees Tagged: Victor Pena
February 25, 2020
Quick service helpful people I was late for an appointment and the manager run to bring me a drop off slip and explain how to use it. Great appointment and the manager run to bring me a drop off slip and explain how to use it. Great More
Other Employees Tagged: Kristin MacNeil

