Victor Burgos | Page 6

They are very friendly when you check in. They keep you up to date on the progress of your car. When I call for an appointment they get you in as soon as possible. up to date on the progress of your car. When I call for an appointment they get you in as soon as possible. More

by bethannewelch Verified Customer Verified Customer

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The service department at Infinity of Nashua did an excellent job on my car! They go above and beyond to do a great job diagnosing the problems and fixing them to restore my car back to it’s original excellent job on my car! They go above and beyond to do a great job diagnosing the problems and fixing them to restore my car back to it’s original performance. They also keep me well informed throughout the process! More

by CADEMOULPIED Verified Customer Verified Customer

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Going Above and Beyond !!!! In one of our most recent snow storms I accidentally slide into a Fire Hydrant and damaged the rim. I called up Victor Pena and asked if this is somet In one of our most recent snow storms I accidentally slide into a Fire Hydrant and damaged the rim. I called up Victor Pena and asked if this is something that would be covered by the warranty. Since it was covered I dropped my car off, got a loaner and went on my way, a few days later I was told that the damage was too deep and that the warranty company would not cover it. Since I purchased the extended Wheel and Tire package, I thought this was an open and shut case well......not always !! The warranty company gave Victor a hard time, and after some back and forth Victor finally convinced the warranty company to cover and repair the damage. They sent one of their folks out to assess and repair the damage. Anyone who knows me can tell you that I am fanatical when it comes to my vehicles. So, I can't tell you how grateful I am to Victor, who in my eyes, went above and beyond to get this covered and repaired. Thank you Victor, awesome job !!!! More

by jpendola71 Verified Customer Verified Customer

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Excellent staff, excellent crew dependable and excellent service. I fully recommend this dealership. Didn’t notice any preferential treatment or discriminatory activities by any of the team members. service. I fully recommend this dealership. Didn’t notice any preferential treatment or discriminatory activities by any of the team members. More

by SPIED5 Verified Customer Verified Customer

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Great service, customer focused... couldn’t be any better experience. Comfortable waiting area. Very attentive . Thanks for the excellent service. Ok see you next time experience. Comfortable waiting area. Very attentive . Thanks for the excellent service. Ok see you next time More

by psousa53 Verified Customer Verified Customer

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My car was out of warranty and the cost of fixing my 2018 qx30 was really scary. I didnt think i would be able to keep my car. They worked with me and took great care of my car. Thank you to Dennis and Victo qx30 was really scary. I didnt think i would be able to keep my car. They worked with me and took great care of my car. Thank you to Dennis and Victor for going above and beyond to help me. More

by xchrissy0 Verified Customer Verified Customer

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Always a good experience. Dennis is extremely knowledgeable and great to deal with. The service teams always does a great job and gets back on the road ASAP. knowledgeable and great to deal with. The service teams always does a great job and gets back on the road ASAP. More

by dpaull1 Verified Customer Verified Customer

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I enjoyed my service. Victor has a nice manner and great personality. I did not want to wait the couple of hours as I had many things going on and asked for a loaner. There Victor has a nice manner and great personality. I did not want to wait the couple of hours as I had many things going on and asked for a loaner. There was no problem with a loaner and they also did my ABS recall at the same time. I love going to this dealership. Thank you, Pat Cox More

by PCOX54 Verified Customer Verified Customer

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Purchasing of used vehicle The salesman was not informative enough and he kept leaving the room. We did not know why. I wished he was more enthusiastic. Overall it was a good ex The salesman was not informative enough and he kept leaving the room. We did not know why. I wished he was more enthusiastic. Overall it was a good experience More

by Akakishka Verified Customer Verified Customer

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Great experience 7th Infiniti purchase from this dealer, from sales to service, excellent customer care. They don’t just sell or lease you a vehicle, they take care of 7th Infiniti purchase from this dealer, from sales to service, excellent customer care. They don’t just sell or lease you a vehicle, they take care of you after the purchase through dedicated service department who know you by name. More

by DIANA.DUNGAN Verified Customer Verified Customer

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