Happily married. 1 Kid. Aside from family, in love with car sales. Customer service is everything. Contact me and I will give you my unbiased opinion about any car on the lot. Car shopping is fun, let me be a part of your experience.
Read moreDealership Experience
17 yrs, 9 mos
Industry Experience
19 yrs, 1 mo
146 Reviews
Write a Review146 Reviews of Victor Figlin
December 11, 2016
Reasonably priced, no-pressure, transparent We can’t recommend Indy Auto Man enough! My wife and I were searching high and low for a Subaru Outback and had narrowed our search to a few dealers t We can’t recommend Indy Auto Man enough! My wife and I were searching high and low for a Subaru Outback and had narrowed our search to a few dealers that we found through Car Gurus. But before moving forward, we decided to search on Cars.com to make sure we hadn’t missed anything – and we did miss something, Indy Auto Man! (They don’t list on Car Gurus). Through Indy Auto Man, we found the most reasonably priced 2010 Subaru Outback 2.5i Premium with under 100K miles. We worked with Jo, Dimitry, and Victor and they were all great! We especially appreciated the no-pressure sales environment, the trust they built with us, and the fact that they encouraged us to get a third party inspection before purchasing. We worked with Victor on the closing process and his transparent and honest approach was truly appreciated! Do yourself a favor and pay them a visit! More
Other Employees Tagged: Dragan J., Jo O., Joel S., Dmitry T.
December 08, 2016
Excellent Service The staff was very polite, and very helpful in guiding me through the process of setting my appointment and trading in for a new vehicle. Would recomm The staff was very polite, and very helpful in guiding me through the process of setting my appointment and trading in for a new vehicle. Would recommend, and will be first in mind if I ever need to shop for a vehicle again. More
December 03, 2016
It was lengthy Customer Service was ok,the vehicle I came to look at,which online said was available,was actually not in driving condition,but when it was it seemed Customer Service was ok,the vehicle I came to look at,which online said was available,was actually not in driving condition,but when it was it seemed like a nice vehicle. They should probably let u know what's needed upfront,so you're not scrambling to look for things u haven't seen in months. Maybe it was just a hectic experience for me being a 1st time buyer More
November 26, 2016
Good experience I had a good car buying experience while purchasing my pre-owned car. Victor Gonzalez helped me and made the process very easy. I would have rated it I had a good car buying experience while purchasing my pre-owned car. Victor Gonzalez helped me and made the process very easy. I would have rated it as a 5 star but there were a few things on the vehicle that should have been caught and fixed bit were not. I purchased the vehicle anyway but under the condition that those items were repaired. Overall tho, a very good, and better than my last, car buying experience. More
Other Employees Tagged: Victor Gonzalez
October 01, 2016
Good customer service We were treated with respect & the sales people were very helpful & polite. I would recommend to my friends & family. I will come back here for my nex We were treated with respect & the sales people were very helpful & polite. I would recommend to my friends & family. I will come back here for my next vehicle purchase. More
September 27, 2016
Great overall experience, patient staff As my first true car buying experience, this was better than I originally thought. The staff was neither pushy or cold. In many sales situations, the As my first true car buying experience, this was better than I originally thought. The staff was neither pushy or cold. In many sales situations, the consultant will try to sell anything, even when it simply is not what you are looking for. Not here. The staff truly understands how to let the cars sell themselves. They were extremely patient with the whole process. There were many things I was not aware I needed during the purchasing process but Victor stayed calm and collected while maintaining a courteous quickened behavior for the both of us and did his best to find solutions that worked. Victor and Indy Auto Man have really set the bar high for future interactions of this nature. More
Other Employees Tagged: Joel S.
September 23, 2016
Vic was Great! I came in unsure if I could get help, I was honest and Victor Gonzalez took his time and found something that both met my preferences and budget. Than I came in unsure if I could get help, I was honest and Victor Gonzalez took his time and found something that both met my preferences and budget. Thank you so much Indy Auto Man! More
August 21, 2016
Hope for All I am a glazier and my work requires a lot of travel. I was the owner of a 2000 Grand Jeep Cherokee Laredo that had served me very well for 14 years. I am a glazier and my work requires a lot of travel. I was the owner of a 2000 Grand Jeep Cherokee Laredo that had served me very well for 14 years. As I was on my way to Mississippi from Indianapolis one fine Sunday, the old Jeep finally breathed her last mile. It is the only vehicle that I owned and I live on a tight budget. I knew that the old student loan had destroyed my credit history with a lot of help from me. I was feeling hopeless. I'm going to lose my job, I can't even look for another job without a way to get there, and how am I going to get my son when I have visitation? Well, I gave myself the old pity party for a few days and then remembered that a friend of mine had bought a really nice pickup. I knew that he was in the same credit score conundrum as I am and I asked him how he managed to do it. He said Indy Auto Man. I called some relatives and they gladly gave me a ride to check out what I was eligible for. (Probably because they didn't want to give me rides forever. Lol. Just kidding). Well when I arrived I noticed that the lot had many top models. Mercedes, BMW, Audi, etc... My hopes sank even lower. I'll never qualify for one of these! I have to say that I was never approached once on the lot by any salesman. I had plenty of time to look around with no high pressure sales pitch in my ear. As I checked out the inventory I set my sights on a couple of ones I liked. I walked inside and approached the first salesman I saw. He was a kind young man and he informed me that although he would love to sell me a car it was not his turn. I guess they have a rotation of some sort. I was approached shortly by a gentleman by the name of Burt. He asked how he may help me and we sat at his desk. I told him my situation and exactly what I was looking for. While my credit history was being ran, he offered to let me test drive a few of choices. He had told me of this Mercedes that is a 2008, but had less than 15,000 miles on it. I decided to drive it first. I was very I impressed with how it handled and the subtle power of the V6. I drove another car, a BMW 525. Total luxury, all the bells and whistles, and sure to put me to sleep at the wheel on a long travel night. Lol. In the end I decided on the Mercedes if I could get it financed. Burt checked with Dimitri to see if I would qualify and I have no words to say for how I felt when he told me that I did. My payment would be modest with a low interest rate and even a deluxe warranty. Hope had returned. Burt told me that it would be 15 minutes or so before I could leave with it and my relatives and I decided to get a bite to eat across the street. I hadn't even finished when Burt came up to our table and handed me the keys. He had delivered it to me personally. This is a great place with a wonderful staff. I would recommend it to anyone. More
Other Employees Tagged: Burt R., Joel S., Dmitry T.
August 13, 2016
TRUE PROFESSIONALS I flew to Indy AutoMan from Miami for a great deal on a BMW 335i. The car was in great condition, the customer service by Jeff and Victor was amazing I flew to Indy AutoMan from Miami for a great deal on a BMW 335i. The car was in great condition, the customer service by Jeff and Victor was amazing and can be best described as the definition of true professionals. There was no hassle, the entire transaction was friendly, quick, and easy. I would highly recommend them to anyone in the market for a car and great customer service. More
Other Employees Tagged: Jeff Hunter
July 29, 2016
Beautiful cars I have purchased two cars from this dealership. The sales people where very nice and patient to help me find the perfect fit. I will always refer them I have purchased two cars from this dealership. The sales people where very nice and patient to help me find the perfect fit. I will always refer them and come back. More

