Victor Gonzalez | Page 29

Great customer service. This was my third time buying a vehicle from a dealer and by far the best experience I've had. Victor Gonzalez patiently and happily explained the dif This was my third time buying a vehicle from a dealer and by far the best experience I've had. Victor Gonzalez patiently and happily explained the different options and deals they had and gave me a great offer I could not resist. Very knowledgeable and helpful gentleman. Simon from finance got me out of there very quickly and was also very helpful as well. Really excited about my new Honda Accord Sport. More

by Sal1 Verified Customer Verified Customer

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Efficient & courteous I came in for a routine service and was treated to a quick, easy and professional job. They were friendly, and straight forward. Thanks I’ll be back. I came in for a routine service and was treated to a quick, easy and professional job. They were friendly, and straight forward. Thanks I’ll be back. More

by PattyT Verified Customer Verified Customer

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Great experience Had a great experience at Honda! The staff is helpful and friendly. Thank you so much for your help, we are so happy with our new car :) Had a great experience at Honda! The staff is helpful and friendly. Thank you so much for your help, we are so happy with our new car :) More

by Neto Verified Customer Verified Customer

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Total sales price. I believe we got burned on the total sales price. When we were negotiating the numbers I remember being shown the total number we'd be financing was a I believe we got burned on the total sales price. When we were negotiating the numbers I remember being shown the total number we'd be financing was around 33k after putting approx. 10k down and getting a loyalty discount of an additional 2k. That would brink the total sales price to around 45k. The msrp was approximately 40k. The sales and financial team were very friendly and nice to work with as they worked with us to get our monthly payment down. This was kind of frustrating as the apr was much higher than we should've been afforded considering our excellent credit. They were not able to get that apr percentage down much but did figure out ways to get our monthly payment to a satisfactory number. However I am not convinced we got the same sales price we were shown before submitting for final paperwork. When we were going through final financial paperwork we were a bit rushed (admittedly it was partially our fault as it was getting late). Now that I had time to look at the final price however I see that our final financing number came in at approx 37K, as opposed to the 33k I recall being shown before, and the total cost of the vehicle approx 50k. The financing number could be higher as we readded some insurance features, but it's this total cost that seems abnormally high for the car we purchased as we didn't even get the highest model available. When I look on true car price estimates now it shows the average market price for the car as 37k. I understand that may not include taxes. I must say I am a bit disappointed and regret not taking more time to shop around or more time to read over the numbers more closely. If the msrp was 40k I don't see how, after taxes and extended warranty / insurance features (which were around 3k), the final sales price came in slightly north of 50k. Seems a few thousand too high. Bottom line the staff at the dealership were friendly, not pushy and did a good job working with us and giving us time. I'd just recommend anyone looking to buy new to do their due diligence in shopping around and reading all the paperwork carefully. Give yourself time and try not to find yourself rushed.. More

by HONDO11 Verified Customer Verified Customer

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Great customer service I went to new century after seeing a 4th of July special online. From the moment I walked in, employees were very attentive. All of my questions were I went to new century after seeing a 4th of July special online. From the moment I walked in, employees were very attentive. All of my questions were answered and I was able to lease an awesome car at an awesome price. Thanks to Victor for telling and showing me everything about the car. Thanks to Jordan for being accommodating and working with me to figure out a price that we could both agree on. Thanks to Magdy for staying late to finalize the paperwork. Everyone I worked with was extremely nice and fun to talk to. It was a long visit (about 6 hours) but they made it go by pretty quickly. More

by nshapiro Verified Customer Verified Customer

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We had a great experience We are glad we stop by New Century Honda. They made us feel welcome. Thank you Victor for all your help and for helping us choose our car we love it. We are glad we stop by New Century Honda. They made us feel welcome. Thank you Victor for all your help and for helping us choose our car we love it. More

by Jessica Verified Customer Verified Customer

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Greatest Honda Team Ever!!! I was greeted by George and Victor they immediately made me feel very welcomed. My experience throughout the entire process was very enjoyable and I f I was greeted by George and Victor they immediately made me feel very welcomed. My experience throughout the entire process was very enjoyable and I felt at ease that I was receiving the best customer service anyone can offer Jordan and Noe also helped with the process. It was easy and they were very diligent on answering all my questions and adding great suggestions. My overall all experience is all stars for this All Star Team More

by Augustin Verified Customer Verified Customer

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Very nice dealership I enjoyed coming to New Century. They were very nice, I never felt pressured. They let me ask as many questions as I wanted and was friendly through t I enjoyed coming to New Century. They were very nice, I never felt pressured. They let me ask as many questions as I wanted and was friendly through the whole process. Thank you for allowing me all the time I needed to make my decision. I would recommend to others and I bought my CRV here. More

by Fredwc Verified Customer Verified Customer

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First Car! I had a wonderful experience getting my first car with Victor and Jordon. They explained all my options and allowed me to make the best decision for m I had a wonderful experience getting my first car with Victor and Jordon. They explained all my options and allowed me to make the best decision for myself. Their customer support was greatly appreciated. Thank you! More

by Corina_ Verified Customer Verified Customer

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Great team Luis and his team are very friendly professional experience overall a great team of experts. Would definitely recommend Century Honda Service dept to Luis and his team are very friendly professional experience overall a great team of experts. Would definitely recommend Century Honda Service dept to friend and family. More

by Douglasg1993 Verified Customer Verified Customer

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