Victor Kaczynski | Page 5

Excellent Sales and Customer service I initially visited the dealership in January this year looking to replace my leased vehicle. I had a a budget I wanted to stay in and was not able to I initially visited the dealership in January this year looking to replace my leased vehicle. I had a a budget I wanted to stay in and was not able to find one that suited my price. Victor Kaczynski my sales rep told me he will keep me in mind and will call when he finds something in price and style that I wanted. It is March 2016 and just drove off with a beautiful white with tan interior 2013 Mercedes GLk that drives like a dream. I greatly appreciate his efforts and his professionalism. I would also Like to thank Christopher Bradfield who is the product concierge for showing me how to work the vehicle and how to customize it. Thank You More

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I was treated like a king Exceptional service and wonderful dealership. Victor treated me so kindly and was able to get the exact car I wanted along with the a reasonable pric Exceptional service and wonderful dealership. Victor treated me so kindly and was able to get the exact car I wanted along with the a reasonable price for a beautiful car. More

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Not enough stars to give To Victor thank you for all you have done. your a true master of your craft from the start you explained everything. sitting at your desk for 5 minute To Victor thank you for all you have done. your a true master of your craft from the start you explained everything. sitting at your desk for 5 minutes and hearing those words your approved and i didn't have to go into a finance office or see someone else was well worth it. thank you again to you and nick who showed me everything on the truck. you guys are great new customer for life. More

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Outsanding and Proficient service. The best car dealership experience we have ever had. My husband and I went to several dealerships and our experience at Ray Catena of Union was by far The best car dealership experience we have ever had. My husband and I went to several dealerships and our experience at Ray Catena of Union was by far the best. Customer service was magnificent. Our salesman, Victor Kaczynski was extremely professional and eager to have our business. We had other options and due to Victor's exceptional service was what impacted our decision. Go see Victor, no doubt you will be satisfied. More

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Efficency accompanied by courtesy. Excellent! Good service and personal attention is a rare combination in retail today. Both Victor and support staff provided detailed explanations and personal Good service and personal attention is a rare combination in retail today. Both Victor and support staff provided detailed explanations and personal assistance as needed. More

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Vehicle purchase/trade in The company was quick to follow up through my email inquiry. Gave me a good deal on my trade in and got me in a new vehicle within a couple hours. S The company was quick to follow up through my email inquiry. Gave me a good deal on my trade in and got me in a new vehicle within a couple hours. Stanly Baum was kind, courteous, and will to work with me within my price range. There is free water and sodas as well as coffee, etc. in the cafeteria area which adds a nice touch. I would highly recommend purchasing a vehicle from them. More

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Sales person was exceptional Victor was professional, knowledgeable and really very nice to deal with. He had my best interest and was very responsive to my calls. He was extrem Victor was professional, knowledgeable and really very nice to deal with. He had my best interest and was very responsive to my calls. He was extremely detailed oriented. I am very happy with my purchase and Victor was very patient with me. More

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Review of Mercedes-Benz Union NJ Mr. Victor K was very helpful, friendly and professional. He was very informative from the start and answered all my questions with a great level of e Mr. Victor K was very helpful, friendly and professional. He was very informative from the start and answered all my questions with a great level of experience which made me comfortable in leasing a 2015 C300 sedan. I felt confident in my decision right away and came by after two days to pick up the vechile. Paperwork was also handled pretty well. Mr Victor explained every detail and gave me options explaining my choices. My calls were also answered promptly. Finally, he is a excellent experienced professional. More

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My man Victor !!! Victor is a Pro, great experience. Made buying a new ML enjoyable and painless. He was helpful but not pushy. Got the car at a great price .I am certa Victor is a Pro, great experience. Made buying a new ML enjoyable and painless. He was helpful but not pushy. Got the car at a great price .I am certainly looking forward to coming back in 3 years!Recommended them to all my friends and family. More

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Victor Kaczynski: friendly, personable, honest, knowledgeble I've driven various luxury autos for the past 15 years - I had never considered Mercedes due to the ostentatiousness associated with the brand, but al I've driven various luxury autos for the past 15 years - I had never considered Mercedes due to the ostentatiousness associated with the brand, but alas, it took but one test drive, and I forgot all about my modesty. My husband and I ended up buying two in a little over a month. Our initial experience at the dealership for the first sales was nothing worth noting. Our second experience was even worse - the salesman was so rude and disrespectful that I regretted ever going through with our purchases. It was only due to an issue we had with the second Benz that the dealership really came through and showed us that there is more to the dealership than one disinterested salesman. This is when James Castello (Sale Manager) and Victor Kaczynski (Sales) came in and rose to the occasion. James, I really want to commend you for the professionalism and fairness you showed us despite the very difficult situation you were dealt. Also, thank you for hooking me up with Victor Kaczynski. As I had mentioned before, I've been driving various brands so I’ve dealt with many salesmen in my 27 years of driving, Victor is nothing short of exemplary. He is friendly, personable, knowledgeable, respectful, honest, and he was sympathetic to my situation. He took time and showed much care in giving me the best service possible. I did not feel like a sales number, but a valued customer. Now this is the kind of experience I would expect from a Mercedes Benz dealership. I am now one happy customer. Thank you James and Victor! More

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