Employee Video
70 Reviews
Write a Review70 Reviews of Victor Kaczynski
April 04, 2019
two words.. VICTOR KACZYNSKI Victor has sold and leased me all my mercedes vehicles. He treats each customer like they are his ONLY priority. He provides TOP NOTCH service every Victor has sold and leased me all my mercedes vehicles. He treats each customer like they are his ONLY priority. He provides TOP NOTCH service every single time. He gives it to you straight and provides you with a fair deal. He gets to know you and he remembers his customer. He wants to understand what’s important to you when it comes to your vehicle, and makes recommendations from there. Victor’s a family guy and speaks the truth. He is THE ONLY guy to trust and I refuse to do business with anyone else - you should too. VIC’s the MAN! More
March 07, 2019
Wonderful experience I had a wonderful experience at Ray Catena of Union. I also had a fabulous salesman “Lenny”. He was extremely knowledgeable and friendly. He went out I had a wonderful experience at Ray Catena of Union. I also had a fabulous salesman “Lenny”. He was extremely knowledgeable and friendly. He went out of his way to help. I would recommend this dealership to anyone. More
Other Employees Tagged: Lenny Inserra
June 08, 2018
Great service and price I have to say thank you to Victor for helping us to find the car we love and the best deal we could find. He was very patient during from the beginnin I have to say thank you to Victor for helping us to find the car we love and the best deal we could find. He was very patient during from the beginning to the end and always be helpful and responsive. I would recommend serious Mercedez buyers to meet Victor. More
October 12, 2017
Excellent Customer Service We had an excellent experience at Ray Catena. Stan Baum was very helpful and guided us through the process of leasing a new Mercedes. We visited other We had an excellent experience at Ray Catena. Stan Baum was very helpful and guided us through the process of leasing a new Mercedes. We visited other dealerships prior to coming to Ray Catena, and their establishment, service and quality of experience was unmatched in comparison to Ray Catena. We loved working with Stan and his team and would highly recommend this dealership. Thank you! More
Other Employees Tagged: Stanley Baum
September 12, 2017
Victor #1 honest salesman (Outstanding). Victor is not just a local salesman he's one of a kind, he went above and beyond on getting me the car that I wanted and with no pressure. I highly re Victor is not just a local salesman he's one of a kind, he went above and beyond on getting me the car that I wanted and with no pressure. I highly recommend everyone to see Victor before dealing with any other salesman, you won't regret it. I dealt with other salesman at the Mercedes dealership in Edison and sorry to say, didn't reach Victors ankles. Victor is very knowledgeable and a very professional guy Especially when working with people, just tell him what you want and you'll be surprise on what he can offer, also he's a very honest guy which you hardly find when buying a vehicle. One great thing about Victor was that he never pressured me on buying a vehicle, he worked with me and waited until I was ready. Not only he treated me and my wife with respect as customers, but made us feel like home. I know that Ray Catena appreciates Victor for his hard work and dedication, but you need more salesman like Victor which is very hard to find. Victor is a shooting star and I see great things coming his way. I rated Victor as a five star because he deserved every bit of it (BRAVO). Thank you again Victor on my new 2018 Mercedes Benz, More
Other Employees Tagged: Tom Cola.
July 31, 2017
Did everything possible to get me the perfect car I worked with Victor for a month driving various modelss, looking at the inventory, whether in stock, at the dock or at other dealers. Eventually he f I worked with Victor for a month driving various modelss, looking at the inventory, whether in stock, at the dock or at other dealers. Eventually he found the car with colors my wife liked, and features that I liked. He got me the best deal possible ( I know because I checked with other dealers) and I trust him. He works very hard and is great to work with. He always answered calls and emails, and really know his business. More
May 25, 2017
Best ever car buying experience. Thank you Victor! I have been purchasing cars for 50 years and never had an experience like the one at Ray Catena. After talking with Victor for 5 minutes I knew he w I have been purchasing cars for 50 years and never had an experience like the one at Ray Catena. After talking with Victor for 5 minutes I knew he was going to be a friend and partner, not an adversary, in trying to reach a deal. He listened to understand what I wanted, was patient and because his knowledge of the car was so unbelievable he made intuitive suggestions about things I had never considered. I still can not believe it-my first ever pleasurable car buying experience! More
December 09, 2016
An overall amazing experience! I don't have anything negative to say. - Friendly -Understanding -Willing to walk you through everything in a language that you understand! (This I don't have anything negative to say. - Friendly -Understanding -Willing to walk you through everything in a language that you understand! (This is for people that don't talk car!) -Worked with me to get the best deal I was comfortable with! -You deal with the same person from start to finish!( No, additional people for the paperwork, finance, etc. just one person) I particularly find this amazing, as it gives it a more intimate feeling. As if you matter and aren't just another customer they want to sell anything to. Like I have said, Overall AMAZING, AMAZING, AMAZING experience! --K.J-- More
August 31, 2016
Smooth Selling Excellent is my rating due to an experienced and humble team at the Union dealership. My salesperson Victor aka "Pitbull" meet my comfortability due Excellent is my rating due to an experienced and humble team at the Union dealership. My salesperson Victor aka "Pitbull" meet my comfortability due to his honesty as I felt I was buying the car vs it being sold to me. I knew I wanted to buy the car once we sat and spoke of all the do's and don'ts that meet my comfort zone. I felt like a union family member who was buying the car which is more valuable to me then a starving salesperson with an aggressive and judging sales pitch. I appreciated the quality sales experience from start to finish. I came in with no intentions of leaving with a purchased vehicle, to being picked up the next day from my home in Brooklyn, NY to finalize the sales with a knowledgable product concierge and lastly driving home with my new vehicle. It really was just that easy. More
Other Employees Tagged: William Reyes Product concierge has exceptional knowledge.
August 16, 2016
Take Notes Honestly speaking, I did not expect to walk out of the dealership with a car that day. The beauty of it was that I was not persuaded or weaseled into Honestly speaking, I did not expect to walk out of the dealership with a car that day. The beauty of it was that I was not persuaded or weaseled into leasing/buying. Within the first 15 minutes of being on site I knew there was nowhere else I wanted to drive a car off from. The superstar of my experience was Victor, (technically my "salesperson", but that title is far from what he was). Victor's patience, humbleness, knowledge and insight coupled with his undaunting efforts to make sure I was in the car I wanted, at a reasonable price, with the fulfillment of all my wishes. The staff as a whole was pleasant and helpful in answering questions. Christopher, my product concierge, really finished off an amazing experience. He elaborated on all spec questions and even made suggestions to programming and settings that would be most beneficial for my style of driving. Ray Catena Mercedes of Union gained a lifelong customer thanks to Victor! Ill see you guys for my free car washes. More
Other Employees Tagged: Christopher Bradfield

