Very expensive maintenance.
Pricy labor. Friendly service but for big $$$.wish could be more affordable.
Pricy labor. Friendly service but for big $$$.wish could be more affordable.
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by ZELENSKII
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 02, 2025 -
Hollywood Kia responded
Thank you for choosing our dealership. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I came in for an oil change and left paying $1900 for
routine maintenance with fluid changes. I agreed to the work asking for cost during the discussion. I was told a price matbe $250 for one, $200 fot
routine maintenance with fluid changes. I agreed to the work asking for cost during the discussion. I was told a price matbe $250 for one, $200 fot another but that was only half for eack of the fluid changes. So I was either told a price for the fluids or the price of labor but not both. I signed the paperwork without itemized estimate. If I ever come back I will never have anything done without upfront total cost understood completely. There was nothing broken on my car that was being fixed and it cost $1900??? That’s insane.
Also in the following questions you ask about service people I have no idea who those people are I only spoke with Justin at the desk. He was nuce but unfortunately I now feel he was not upfront.
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by LROBERTI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 02, 2025 -
Hollywood Kia responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
Dec 03, 2025 -
Hollywood Kia responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
Good custormer services.
And the work do on ttiene. I happy be customer and do bussines with you company. Thank you.
And the work do on ttiene. I happy be customer and do bussines with you company. Thank you.
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by RICOPERU5
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 28, 2025 -
Hollywood Kia responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Good,reliable and fast , staff have good customer
relationship and their turn around time is excellent
relationship and their turn around time is excellent
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by JOHNARAFI
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Hall,
Irene Guillama
, Kenneth Nunez, Yitzhakc Ramirez, Garfield Simpson, Christopher Watson
Sep 28, 2025 -
Hollywood Kia responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Review for Kia Dealership on 441
My experience with
this dealership has been very disappointing. I purchased my Kia here because of Miss Annette, who was an excellent salesperson, but since she left, t
this dealership has been very disappointing. I purchased my Kia here because of Miss Annette, who was an excellent salesperson, but since she left, the customer service has gone downhill.
After getting an oil check in August, I started experiencing issues with my monitor — the radio and backup camera screen began cutting in and out every time I hit a bump. Because of my full-time work schedule, I couldn’t return right away, but as soon as I was able, I brought the car back. I even had to involve my lawyer just to get them to look at the issue, and yet they claimed they couldn’t find anything. To this day, the problem remains unresolved.
For a brand-new car, I expected much better accountability and customer support. Instead, I felt brushed off and not taken seriously. It seems like this dealership only cares about selling cars, not standing behind them once problems arise.
I will not be returning to this dealership for service and would not recommend it to others.
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by RUFUSVAUGHN000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 01, 2025 -
Hollywood Kia responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Oct 01, 2025 -
Hollywood Kia responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Took my car in and without any issues was out exactly
when they promised.
I will be taking my car there again.
when they promised.
I will be taking my car there again.
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by Miguelgon
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 24, 2025 -
Hollywood Kia responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Service was quick and easy Chris addressed all my car
needs and even offered me a benefit called sunbit Wich was pretty helpful to me thank you
needs and even offered me a benefit called sunbit Wich was pretty helpful to me thank you
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by SONIATAYLOR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 23, 2025 -
Hollywood Kia responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Excellent service car service home was excellent vehicle
performance is good car was returned cleaned and spotless
performance is good car was returned cleaned and spotless
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by Barbara Smith
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 23, 2025 -
Hollywood Kia responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia. We look forward to having you as one of our valued customers for many more years to come!
Thank you very much for fast respond.
I came with no A/C. The problem was evaporator, it was replaced at the same day
I came with no A/C. The problem was evaporator, it was replaced at the same day
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by OLGASHEVCHENKO1005
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 21, 2025 -
Hollywood Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Great service.
And I do not have any complaints. Car is running great. Great service.
And I do not have any complaints. Car is running great. Great service.
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by NADINEFASHWIM
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 19, 2025 -
Hollywood Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!