I wanted to express my sincere appreciation for the
dealership's commitment. The Service Manager Victor and Service Representative Jason has been consistently helpful in addressing my concerns. Their
dealership's commitment. The Service Manager Victor and Service Representative Jason has been consistently helpful in addressing my concerns. Their dedication to resolving the ongoing issue with my vehicle is truly commendable. I am grateful for their patience and expertise throughout this process, which has made a real difference.
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by SIEBAHNOWELL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jason Service Department
Sep 18, 2025 -
Hollywood Kia responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sep 18, 2025 -
SIEBAHNOWELL responded
Your dedication to providing excellent service is truly appreciated. It is evident that you consistently strive to meet and exceed the needs of those you serve. Thank you again.
Steve was extremely helpful during my car service at
Hollywood Kia. He made the process smooth, answered all my questions, and provided excellent customer service. Thank you so much Steve
Hollywood Kia. He made the process smooth, answered all my questions, and provided excellent customer service. Thank you so much Steve
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by umut-yilmaz
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve
Sep 17, 2025 -
Hollywood Kia responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else.
My service advisor Kevin F was very professional and made
the process easy.
Will keep coming back.
the process easy.
Will keep coming back.
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by GREGGLMC
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2025 -
Hollywood Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
After returning back two days later on an occuring issue.
They were kind enough to have me out on the floor to show me what they were seeing and also administered addition al test to ensure all facets were l
They were kind enough to have me out on the floor to show me what they were seeing and also administered addition al test to ensure all facets were look at.
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by mmatherson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 16, 2025 -
Hollywood Kia responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia.
I recently brought my 2025 Kia Sorento in for its first
service, and I couldn’t be more satisfied with the experience. From the moment I arrived, the manager was welcoming and professional, making the whol
service, and I couldn’t be more satisfied with the experience. From the moment I arrived, the manager was welcoming and professional, making the whole process smooth and stress-free.
The service team worked quickly, efficiently, and with great attention to detail. Everything was done neatly and precisely, which gave me full confidence in the quality of their work. I truly appreciate the excellent coordination and teamwork — it was clear that everyone knew their role and worked together seamlessly.
A big thank you to the manager and all the technicians for their outstanding service. I left with peace of mind knowing my vehicle was in great hands. Highly recommended!
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by MAZING.90
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 16, 2025 -
Hollywood Kia responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Never again horrible, misrepresenting and misleading from
sales to finance I would never refer anyone there
sales to finance I would never refer anyone there
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by Unknown
Verified Customer
Verified Customer
Sep 18, 2025 -
Hollywood Kia responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Sep 18, 2025 -
Hollywood Kia responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Very helpful!
Happy to learn the problem was covered by warranty. Staff kept me informed and when my car had to be left overnight they cared enough to provide a
Happy to learn the problem was covered by warranty. Staff kept me informed and when my car had to be left overnight they cared enough to provide a rental car so I could get home and back.
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by Maizie.kelly
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 15, 2025 -
Hollywood Kia responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come!
All the staff was extremely helpful and was patient with
me during the buying process. I was able to get approve with no money down and enjoying my 2024 K5! Shout out to Carlton the salesman and Abriam the
me during the buying process. I was able to get approve with no money down and enjoying my 2024 K5! Shout out to Carlton the salesman and Abriam the manager treated me with the most kindness, respect and Love !!!🩶💨🚗
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by JONESFAITHWORKS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 14, 2025 -
Hollywood Kia responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
the service was great and fast, my servicer was very
communicative with me and helpful.
communicative with me and helpful.
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by DANIELAVALIDO1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 14, 2025 -
Hollywood Kia responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Kevin went above and beyond to service me!
He was phenomenal and made me feel like a valued customer!
He was phenomenal and made me feel like a valued customer!
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by Maria Andujar-Hamilton
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 14, 2025 -
Hollywood Kia responded
Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon!