Victor Melendez
Victor Melendez at Arlington Heights Buick GMC

Victor Melendez | Page 33

Certified Sales Consultant - Yo hablo español.

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

5.0
430 Reviews
5.0

430 Reviews

Write a Review

Dealership Experience

11 yrs, 11 mos

Industry Experience

22 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

430 Reviews of Victor Melendez

April 02, 2019

Dealership Rating
Employee Rating

Needed a vehicle fast and i didnt have the best credit. Look at me now. I have a vehicle and am driving away the next day. No hidden fees. Great customer service. Victor helped me out and was upfront and ho More

by Glv2er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bott

Apr 03, 2019

Arlington Heights Buick GMC responded

Thank you for your great feedback and recommendation, Glv2er! I'm happy to hear that Victor was so helpful with your purchase. Take and happy trails! Sincerely, Dan Szwec, General Sales Manager

April 01, 2019

Dealership Rating
Employee Rating

Acadia Víctor is our sales muy for the pastel 7 Years and we always get the best deal everytime. Gracias por toda tu ayuda y que se repita More

by Judith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Apr 02, 2019

Arlington Heights Buick GMC responded

Thank you for the great feedback, Judith. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Dan Szwec, General Sales Manager

March 19, 2019

Dealership Rating
Employee Rating

Waste of time I drive 45 minutes to look at a truck that I planned on buying. I was told the truck was there at 3pm. I scheduled an appointment to see the truck at More

by 020317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 25, 2019

Arlington Heights Buick GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Dan Szwec, General Sales Manager

March 18, 2019

Dealership Rating
Employee Rating

Superior Dealership We recently purchased our second GMC vehicle. The sales staff does not pressure you into anything which is a welcome relief for any new car shopper. More

by Faithful GMC owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Mike O'Connell , Victor Gomez, Phillip Pilny, Dale Zalusky

Mar 19, 2019

Arlington Heights Buick GMC responded

We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Dan Szwec, General Sales Manager

March 07, 2019

Dealership Rating
Employee Rating

Great experience Had a great experience, good people they were very helpful in helping us find what we wanted. Love the car we bought, we were able to test drive it fo More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Mar 08, 2019

Arlington Heights Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Enjoy your new car! Sincerely, Dan Szwec, General Sales Manager

March 06, 2019

Dealership Rating
Employee Rating

Car number five from Sullivan. Over the last six years my son and I have purchased or leased five Buicks from Sullivan. Two were used two were new and today I bought a new LA Crosse More

by dpc86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Mike O'Connell , Mike Ayoub, Toby Brown, Victor Gomez

Mar 07, 2019

Arlington Heights Buick GMC responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service in all areas of our dealership and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Dan Szwec, General Sales Manager

March 05, 2019

Dealership Rating
Employee Rating

Happy customer! Great experience with victor in salesfloor and mike in finance on a vehicle i was interested in. Accepted my trade in as well. Now i have peace of min More

by Evasfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Mar 05, 2019

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will share your comments with Victor and Mike and we look forward to seeing you at our dealership in the future. Sincerely, Dan Szwec, General Sales Manager

March 05, 2019

Dealership Rating
Employee Rating

Amazingly simple! We all know when buying a car they have a price they want and you have a price I want to pay. Victor, who was my salesman, did a great job hitting my More

by Happy Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Fuller

Mar 05, 2019

Arlington Heights Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Victor was able to meet your needs. At Sullivan Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Dan Szwec, General Sales Manager

March 01, 2019

Dealership Rating
Employee Rating

Very Satisfied It was my first time trading in my car for a new one and Victor Melendez did an amazing job explaining to me how the whole process worked, answered al More

by mnev48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Mar 05, 2019

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! Victor is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Dan Szwec, General Sales Manager

February 19, 2019

Dealership Rating
Employee Rating

Thank you for your assistance on the leasing of the 2019 Enc We had a very pleasant experience dealing with Dan and Victor. As I told Victor to me car dealings are not one of my favorite things I always walk More

by Bob&GinG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Szwec

Feb 19, 2019

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Dan Szwec, General Sales Manager

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