Victor Melendez
Victor Melendez at Arlington Heights Buick GMC

Victor Melendez | Page 38

Certified Sales Consultant - Yo hablo español.

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

5.0
430 Reviews
5.0

430 Reviews

Write a Review

Dealership Experience

11 yrs, 11 mos

Industry Experience

22 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

430 Reviews of Victor Melendez

March 15, 2018

Dealership Rating
Employee Rating

Lease of Buick Regal I was so very pleased with my experience in choosing a Buick Regal. I worked with Victor Melendez. He was a pleasure to work with. He was able to a More

by rlw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec , Carrie Fuller, Cindy Laser

Mar 21, 2018

Arlington Heights Buick GMC responded

We're excited to hear that Victor took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Dan Szwec, General Sales Manager

March 14, 2018

Dealership Rating
Employee Rating

Buick Encore Love my new vehicle, Victor made the deal very pleasant and smooth transaction. Para los hispanos muy buen vendedor. Aquí pregunten todos los hispanos More

by Paris encore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2018

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Dan Szwec, General Sales Manager

March 14, 2018

Dealership Rating
Employee Rating

No nonsense professional operation I recently purchased a 2018 GMC Acadia from this dealership. I worked with Victor Melendez who made my buying experience a pleasure. He was extremely More

by BGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Mar 21, 2018

Arlington Heights Buick GMC responded

We appreciate the kind words! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, drive safe and stay well!Sincerely, Dan Szwec, General Sales Manager

March 05, 2018

Dealership Rating
Employee Rating

Sierra 1500 Love my new truck, Victor Melendez made the process painless n simple. Love working with someone who I can understand and explained the process all th More

by Homer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Mar 21, 2018

Arlington Heights Buick GMC responded

Thank you so much for your feedback, Homer. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Victor. Please let us know if we can ever help you in the future. Sincerely, Dan Szwec, General Sales Manager

March 02, 2018

Dealership Rating
Employee Rating

No Pressure and Hassle Free! Victor was easy to work with, knowledgeable, and extremely helpful during my decision to purchase a 2018 Terrain. I never felt pressured during the p More

by adlern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2018

Arlington Heights Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Dan Szwec, General Sales Manager

February 14, 2018

Dealership Rating
Employee Rating

Above and Beyond Maybe it's above and beyond from my past experiences, but it's probably what they do everyday. Victor and Eric made it a hassle-free, no pressure sale More

by Mike_StM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell , Mike StMarie

Feb 14, 2018

Arlington Heights Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Victor, Mike and Eric were able to meet your needs. At Sullivan Buick GMC, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Dan Szwec, General Sales Manager

January 27, 2018

Dealership Rating
Employee Rating

Great job by Victor Very happy with the whole process of trading in our previous lease vehicle and leasing a new Acadia Denali. Victor did a wonderful job with our new c More

by Martin DiPietro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Fuller

Jan 30, 2018

Arlington Heights Buick GMC responded

Thank you very much for leaving us this 5-star review, Martin. We are glad to hear that Victor was able to help you get into a new vehicle and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. Thank you for continually choosing Sullivan Buick GMC and enjoy your new Acadia Denali! Sincerely, Dan Szwec, General Sales Manager

December 12, 2017

Dealership Rating
Employee Rating

Encore upgrade Vic called with 25% off and we end up with more car for same payment para los hispanos vengan y vean a Víctor el los atenderá bien More

by Pollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell , Mike Bott

Dec 12, 2017

Arlington Heights Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new Encore! Vic is an asset to Sullivan Buick GMC, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations; we look forward to the opportunity to service you in the future. Sincerely, Dan Szwec, General Sales Manager

December 05, 2017

Dealership Rating
Employee Rating

Buick enclave We had an amazing experience today at Sullivan dealershipthat ended up in us getting a new car from Victor Melendez he helped us with the purchase of More

by Buickcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Fuller

Dec 07, 2017

Arlington Heights Buick GMC responded

Thank you so much for this awesome review! We are glad to hear that Victor was able to help you get into a new Buick Enclave and offer an amazing experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Dan Szwec, General Sales Manager

December 02, 2017

Dealership Rating
Employee Rating

Victor you rock This is a fantastic place if you need a car. We shopped many dealers all in one day and we came back to Sullivan and purchased the car. Victor is grea More

by Elvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell

Dec 07, 2017

Arlington Heights Buick GMC responded

Elvis, thank you for writing about your visit with us, and congratulations on your new car! Victor is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for spreading the word about your excellent experience at Sullivan Buick GMC; we look forward to working with you again in the future. Sincerely, Dan Szwec, General Sales Manager

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