Victor Ortiz | Page 13

First Service for son's new Mazda Experience was good. Easy appointment and lots of notice and reminders of appointment. All went smoothly and service was done including a couple of it Experience was good. Easy appointment and lots of notice and reminders of appointment. All went smoothly and service was done including a couple of items that Mazda sent notice on to be checked. Left car and got call when finished. Love the Mazda and appreciate the safety features as part of the reason we bought. More

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"Mazda Barby" - Patient & Helpful Met Barby through an online inquiry searching for our next car. First off, she was very patient with us as we were torn between the CX-3 and CX5 model Met Barby through an online inquiry searching for our next car. First off, she was very patient with us as we were torn between the CX-3 and CX5 models. She was very helpful in providing us with the details we requested to find the best fit for our needs & budget. She was thorough and went above and beyond to find us the best deal admits the competition throughout Central Florida. Mark helped us with a much needed test-drive (even remembered us when we came back to purchase!) and Victor followed-up to make sure any other questions were answered. We never felt any pressure to purchase - even as we approached the end of the month! They were very fair with our Trade-in and appreciated our Mazda Loyalty. Everything worked out very well and Barby (and her team) helped to get us into a New 2016.5 CX-5! We'll be back when it's time for our next car! More

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A great car, no hassle sales experience, at a fair price Sport Mazda provided a no pressure sales experience, including a Consumer Reports True-Car based discount and a Mazda owner rebate. Driving 120 miles Sport Mazda provided a no pressure sales experience, including a Consumer Reports True-Car based discount and a Mazda owner rebate. Driving 120 miles to Sport Mazda to do business saved us over $1300 right off the bat. The no cost life-time power train warranty provided by Sport Mazda is a real plus. Our new 2016 MX-5 Miata's navigation system wouldn't search for satellites after we drove it off the lot. We returned to the dealership after about an hour and they immediately tried to resolve the issue, but were not able to do so. However, Earnest Evans and Donnny Larson arranged a loaner vehicle to use while the problem is being resolved - great customer service. More

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Good experience They were willing to negotiate the price of the vehicle online which was important since I live an hour away. The salesperson, Kyle, had the vehicle r They were willing to negotiate the price of the vehicle online which was important since I live an hour away. The salesperson, Kyle, had the vehicle ready to test drive when I arrived. They also gave me a great trade in value for my trade and did not push any extra warranties or add-ons. They simply explained what the extras were and asked if I wanted them. If I said 'no' they left it alone. More

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Wow. Amazing While working with Brain it was quick to see how great his customers service was. He was able to quickly answer all my questions and concerns. This wa While working with Brain it was quick to see how great his customers service was. He was able to quickly answer all my questions and concerns. This was a great buying experience thanks to Brain and Victor. More

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Amazing Customer Service My husband and I walked in to this dealership after doing a little shopping around and knowing exactly what we were looking for. I had talked to Victo My husband and I walked in to this dealership after doing a little shopping around and knowing exactly what we were looking for. I had talked to Victor and Kyle over the phone, I made my appt with Kyle on Saturday 4/18/14, when I arrived at the dealer they were packed with people. Every table was filled, that's when Brad stepped in and started our process and then handed it over to Kyle when he freed up.. The whole experience was great, awesome customer service and very honest and helped us with what we wanted with the budget that we were in. I recommend Sport Mazda to everyone! More

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Tracking Down the Car I was recently involved in a total loss accident and wanted to get a similar car. Kyle (sales person) was there to answer all my questions and help le I was recently involved in a total loss accident and wanted to get a similar car. Kyle (sales person) was there to answer all my questions and help lead my way to getting a replacement car (exact same color). Apparently the white was harder to find and Kyle and team spent hours on phone tracking one down. None the less they found on and had it the next day. Great service from Kyle in getting myself into the car. More

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wonderful and friendly staff The staff are extremely knowledgeable and great. Thank you all for your great customer service. I Highly recommended this dealer. They really work wi The staff are extremely knowledgeable and great. Thank you all for your great customer service. I Highly recommended this dealer. They really work with you. More

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LONG TIME AND LONG WAY... I been doing business with Sport Mazda for too many years, they never changed the way they treat everyone, I am proud to have a cia that is looking fo I been doing business with Sport Mazda for too many years, they never changed the way they treat everyone, I am proud to have a cia that is looking for my interest before theirs and the exceptional service only improved over the years and makes me always wow....my children and I been buying, trading for too many years, before was direct with Victor Ortiz, this wonderful human being that you cant find everywhere, so he was promoted and passed me to Juan Cruz, another wonderful person that I met and wants to have as friend forever, he also was promoted and passed us to his son Juanzito R Cruz, what a sweet kiddo he is not only a great human being but polite , patient and I want to say PATIENT, because with me need to have lots of PATIENCE, and he never , never was for a second down of his best way to help me, and all the time I am there he WOW me over and over again, I sent many Brazilian friends to buy with them, and been buying and trading lots of cars myself and my children, and Yesterday I introduced my husband who also had the WOW effect after he tried to do business with FORD and was not even close to how he was treated at SPORT MAZDA, he told to everyone how he is feeling been in a place that really help the CUSTOMERS, but more important , LISTEN to the CUSTOMERS AND PLEASURE THEM, and I WANT TO say that JOSH is so easy to deal with , and Dan Parker, they DO LISTEN TO your needs and try THEIR best, to make YOUR BEST DEAL, anyone can contact me if you want to know more about this excellent and exceptional SPORT MAZDA, my name is Nice Campos , and my phone is a public number 407-427-3495 will be my pleasure to ensure to everyone how they are....THE BEST CUSTOMER SERVICE COMPANY EVERY.....nicecampos@yahoo.com More

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Great service We had a great experience at Don Mealey Sport Mazda, From out initial contact with Victor Ortiz through our service by Donny Larson, it was top notc We had a great experience at Don Mealey Sport Mazda, From out initial contact with Victor Ortiz through our service by Donny Larson, it was top notch. Our salesman Brian San Pedro was very friendly, professional, and low pressure. Brad worked with us to reach a fair deal. Lenny was very informative and went over the vehicle with us. When we got home the next day and noted more concerns, Donny was very helpful. Every concern we had was listened to and noted in the service order. We were very satisfied with how we were treated and with the quality of service we received More

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