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Victor Perez-Gonzales
Victor Perez-Gonzales
Service Advisor
Russ Darrow Metro Mazda
11330 W Metro Auto Mall
Milwaukee, WI 53224
37 Reviews
37 Reviews
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37 Reviews of Victor Perez-Gonzales
August 30, 2026
Not happy. Took way too long to get a response. Dropped the car off at 9, never heard anything until I inquired around 130 when I was told you were just startin Took way too long to get a response. Dropped the car off at 9, never heard anything until I inquired around 130 when I was told you were just starting to look at it. Pathetic service...worse is that I now have to wait for a part. I wasted half a day with no car for no reason. And still no ETA More
by jyusko505
Verified CustomerOther Employees Tagged: Victor Perez-Gonzales
August 17, 2026
If at all possible go anywhere else. My car was in the shop for multiple months with little to no communication. Years ago I had to lemon out a car and this experience was much much wo My car was in the shop for multiple months with little to no communication. Years ago I had to lemon out a car and this experience was much much worse then that. After initially damaging my vehicle, then misdiagnosing, then repairing and stopping work but not informing me. I found out over a month later the my engine was ceased. They won't return your phone calls or keep you informed on what is going on and at the end of the day it will cost you a lot and it will seem pretty shady. More
by mosermp29
August 12, 2026
They always do a great job. Pricing is fair the staff is great! I’ll keep going back. Pricing is fair the staff is great! I’ll keep going back. More
by dd
Other Employees Tagged: Bruce Carrick, Nick Mudd, Zoe DeRose, LANDON HILL
August 09, 2026
Jammal was great! Really easy to work with and so nice! This was my second time buying a car with Noah in finance too- overall very nice and easy people to work with! Really easy to work with and so nice! This was my second time buying a car with Noah in finance too- overall very nice and easy people to work with! More
by JENNIPHUR26
Other Employees Tagged: Noah Matson, JAMMAL DEPASS , Gwen Moore
July 15, 2026
I had several concerns about my new vehicle that the service technician did not have the answers to. After I got home, I noticed that the paint on my car was chipped. They also did not put a new oil cha service technician did not have the answers to. After I got home, I noticed that the paint on my car was chipped. They also did not put a new oil change sticker on my windshield indicating the interval on which I should return for my next oil change. More
by boldirishlass21
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