Victor Rivas
Victor Rivas at Big Star Cadillac
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Victor Rivas

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Victor Rivas

April 18, 2024

Dealership Rating
Employee Rating

Excellent service, very kind and always gives me the information I need about the maintenance of my car. More

by YLLEN_0325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karah Gonzales

Apr 18, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 29, 2024

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Employee Rating

very good treatment and fast and without any problem they answered all my questions and I felt very comfortable More

by LAPAIPA80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Dial

Apr 01, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 01, 2024

Dealership Rating
Employee Rating

The dealership was awesome cool looking vehicles to choose from loved the CT4 that I got Victor Rivas and Mike Pierce were awesome salesman and manager very knowledgeable on the vehicle that they helpe More

by sisco200505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce

Mar 04, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 28, 2024

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Employee Rating

Excellent customer service, employees are very polite and knowledgeable on the vehicles that they are selling and they make getting a new vehicle easy More

by sisco200505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 01, 2024

Dealership Rating
Employee Rating

Victor was a pleasure to work with. He went over every detail and concerns I had with my purchase. More

by jpcuevaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 15, 2023

Dealership Rating
Employee Rating

Jose was excellent. The concierge was exception. Awesome vehicle loner. Wife was pleased. So I’m happy. Thank you again! Gary M More

by Fastbreakusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Dec 15, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 30, 2023

Dealership Rating
Employee Rating

Victor went over and beyond to get me the best deal. He was very informative and communicated making the process seamless. This is my first Cadillac experience and the added touch was having the associa More

by grdavis1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

Dec 01, 2023

Big Star Cadillac responded

Thank you for your kind words, we are honored.

November 03, 2023

Dealership Rating
Employee Rating

This dealer has an outstanding team. Our salesman really made it happen for us and there was a lady that gave us a complete tutorial of our car (awesome/never ever experienced that) and More

by THECOMPTONSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson

Nov 03, 2023

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

October 08, 2023

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Employee Rating

Love the care I get for my car and the way I am kept informed of the repair progress. Always able to call Ainsley to get my appointments and repairs quickly! More

by BSJACKS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Oct 09, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 20, 2023

Dealership Rating
Employee Rating

Bobby was great to deal with. He kept me informed as to what was happening. The only negative was service said I needed wiper blades and I had replaced them a few months back. A More

by RJCHRISTIE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Jul 21, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that Bobby was able to provide you with an exceptional, 5-Star experience.

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