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Victor Rivas

Overview Reviews (40) Inventory (432)

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Victor Rivas

Victor Rivas | Page 2

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.6

40 Reviews

Overview Reviews (40) Inventory (432)

4.6

40 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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40 Reviews of Victor Rivas

January 03, 2025

Dealership Rating

Employee Rating

Both answered all my questions and helped me in finding the right vehicle for my needs. the right vehicle for my needs. More

by georgerobertson_98

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: zzDavid zzBukrinsky

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Jan 06, 2025 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 28, 2024

Dealership Rating

Employee Rating

No pressure sales, very friendly & courteous. Excellent customer service. Delivered my vehicle to us on Christmas Eve. Excellent customer service. Delivered my vehicle to us on Christmas Eve. More

by clay.hertenberger

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Sonnier, Joel Olivares , Deyme Perez

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Dec 30, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 13, 2024

Dealership Rating

Employee Rating

Victor Rivas is a great salesman. Easy to work with and just a great all around guy! Easy to work with and just a great all around guy! More

by dougdav34

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Mujica, Denise Beyner-Stanley

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Dec 13, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 09, 2024

Dealership Rating

Employee Rating

Great service and awesome salesman victor is great at explaining the process and he's understanding and great person explaining the process and he's understanding and great person More

by CLEMENTE.ZAMORA.JR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 10, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 07, 2024

Dealership Rating

Employee Rating

It was a great expirience, I feel me very comfortable and safe with negotiations, thank you! safe with negotiations, thank you! More

by DIEGOGMOLINAP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 09, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 28, 2024

Dealership Rating

Employee Rating

The people we talked to were nice andhelpful. Also the building is nice and clean. Also the building is nice and clean. More

by postblb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Keith Mujica , Ms. Deyme: 5 Stars

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Dec 02, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 29, 2024

Dealership Rating

Employee Rating

Friendly staff, very helpful. We're ready to answer any and all questions. Was treated very professionally. We're ready to answer any and all questions. Was treated very professionally. More

by ceclarkson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Mujica

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Oct 30, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 26, 2024

Dealership Rating

Employee Rating

The dealership was nice and friendly. As a first time buying I felt stupid purchasing my vehicle because reviewing my documents there were things included that were optional to my purchas As a first time buying I felt stupid purchasing my vehicle because reviewing my documents there were things included that were optional to my purchase I wasn’t made aware that were optional. I wish I would have been made aware of certain items being added before purchasing as it added a lot to my final sale. More

by alypina11

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

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Oct 28, 2024 -

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

September 08, 2024

Dealership Rating

Employee Rating

This is the second vehicle I purchase here. With the help of Victor I get the the best deals !!! Couldn’t be any more happier with my new car. With the help of Victor I get the the best deals !!! Couldn’t be any more happier with my new car. More

by SIFUENTESDAISY29

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Iriam Diaz

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Sep 09, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 04, 2024

Dealership Rating

Employee Rating

Victor was the best. Top notch customer service as always.! Love Big Star cadillac for the best deals around. Top notch customer service as always.! Love Big Star cadillac for the best deals around. More

by ERIKAMFV1515

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Mujica

Report | Print

Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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