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Victoria Cisneros
276 Reviews
276 Reviews
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276 Reviews of Victoria Cisneros
April 01, 2024
Victoria was very nice and made the whole process really easy! Great communication and was surprised my car was ready so quickly. easy! Great communication and was surprised my car was ready so quickly. More
by FWU111
Verified CustomerOther Employees Tagged: Tim Hampton
March 30, 2024
Victoria was very kind and great with customer service. I initially brought my car in for a squeaky dash and drivers seat as well as the driver seat bolstering was crushed and the vehicle only had 11k mile I initially brought my car in for a squeaky dash and drivers seat as well as the driver seat bolstering was crushed and the vehicle only had 11k miles. They replace me the seat bottom and fixed the squeaky dashboard but the driver seat still squeaks when I go over bumps or rough roads More
by jeffstrohm181
March 27, 2024
The appointment was as scheduled timely, the service person was able to provide me with the information that I needed and recommended service which I would need it. person was able to provide me with the information that I needed and recommended service which I would need it. More
by KRYSTYNAMIGUEL
March 23, 2024
Subaru Albany is a great service center. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. I have been taking my Subaru Hybrid Crosstrek there for 10 years! Always courteous, helpful service. Clean facilities and comfortable waiting room. More
by gail.bourque
Other Employees Tagged: Peggy Martinez, Philip De La Cruz, Javier Torres-Saravia
March 23, 2024
Roni was professional, informative and very personable. She kept me informed and let me know when my car was ready. I really appreciated her making this visit a productive and pleasant experience. She kept me informed and let me know when my car was ready. I really appreciated her making this visit a productive and pleasant experience. More
by sconsey
March 23, 2024
Ms. Cisneros was courteous, professional, and followed through on all of the issues I asked for consideration. I appreciate her candor about manufacturing issues that were "normal" or within typical toler through on all of the issues I asked for consideration. I appreciate her candor about manufacturing issues that were "normal" or within typical tolerances. Mr. Chan was also courteous, professional, and willing to find the best parts prices per the dealership coupons. More
by MrToad
Other Employees Tagged: Ken Chan , Ken Chan
March 21, 2024
Albany Subaru Service department is outstanding! and clean!!! Every single person I have met there has been friendly and helpful. Being able to book - and change - appointments online is a plus. and clean!!! Every single person I have met there has been friendly and helpful. Being able to book - and change - appointments online is a plus. They ask how I want to be contacted about the progress of the service appointment. I prefer text messages so tha's what they send me. So thoughtful. More
by JEAN ACKERMAN
March 16, 2024
Excellent service. In and out quick at a reasonable price for a dealership. Will be back. In and out quick at a reasonable price for a dealership. Will be back. More
by APO
Other Employees Tagged: Peggy Martinez
March 16, 2024
All good, except they told me the car wouldn't be done until five, so I Ubered home and they texted me right as I got home that the car was done. I would have gone for coffee and stayed near the service c until five, so I Ubered home and they texted me right as I got home that the car was done. I would have gone for coffee and stayed near the service center....glad they were quick, but knowing they would be quick would have saved me a 30 dollar uber. More
by JPFRARY
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