Victoria Cisneros | Page 23

Roni was professional, informative and very personable. She kept me informed and let me know when my car was ready. I really appreciated her making this visit a productive and pleasant experience. She kept me informed and let me know when my car was ready. I really appreciated her making this visit a productive and pleasant experience. More

by sconsey Verified Customer Verified Customer

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Ms. Cisneros was courteous, professional, and followed through on all of the issues I asked for consideration. I appreciate her candor about manufacturing issues that were "normal" or within typical toler through on all of the issues I asked for consideration. I appreciate her candor about manufacturing issues that were "normal" or within typical tolerances. Mr. Chan was also courteous, professional, and willing to find the best parts prices per the dealership coupons. More

by MrToad Verified Customer Verified Customer

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Albany Subaru Service department is outstanding! and clean!!! Every single person I have met there has been friendly and helpful. Being able to book - and change - appointments online is a plus. and clean!!! Every single person I have met there has been friendly and helpful. Being able to book - and change - appointments online is a plus. They ask how I want to be contacted about the progress of the service appointment. I prefer text messages so tha's what they send me. So thoughtful. More

by JEAN ACKERMAN Verified Customer Verified Customer

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Excellent service. In and out quick at a reasonable price for a dealership. Will be back. In and out quick at a reasonable price for a dealership. Will be back. More

by APO Verified Customer Verified Customer

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All good, except they told me the car wouldn't be done until five, so I Ubered home and they texted me right as I got home that the car was done. I would have gone for coffee and stayed near the service c until five, so I Ubered home and they texted me right as I got home that the car was done. I would have gone for coffee and stayed near the service center....glad they were quick, but knowing they would be quick would have saved me a 30 dollar uber. More

by JPFRARY Verified Customer Verified Customer

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Overall it was a good service. I came in with an appointment of both diagnosis and regular maintenance. However, regular maintenance was not done when I picked up the car. There wa I came in with an appointment of both diagnosis and regular maintenance. However, regular maintenance was not done when I picked up the car. There was no checking for this need given the record. In addition, the problem of front hood that randomly open is not uncommon. A simple search in google can generate a lot of insight. The front desk called the problem strange. More

by zhuang.song Verified Customer Verified Customer

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Always excellent service— they have wonderful folks in sales (shoutout to Jason T) and the service dept is really communicative and stays on top of things. The fact that it’s a local business with great p sales (shoutout to Jason T) and the service dept is really communicative and stays on top of things. The fact that it’s a local business with great people makes all the difference. Thank you Albany Subaru! More

by icu.doc Verified Customer Verified Customer

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I trust them. I come often and they sort out my problems without charge. Tku I come often and they sort out my problems without charge. Tku More

by odero1 Verified Customer Verified Customer

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Diagnosed and handled my situation accurately. Very helpful service coordinator who kept me updated throughout the process to get my car fixed and returned. Very helpful service coordinator who kept me updated throughout the process to get my car fixed and returned. More

by howardshaw51 Verified Customer Verified Customer

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Both times I’ve been to the dealership I feel like everyone is night and my transactions go smoothly. I appreciate the community throughout the process as well. everyone is night and my transactions go smoothly. I appreciate the community throughout the process as well. More

by tammyh20s Verified Customer Verified Customer

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