Victoria DeVivo
Victoria DeVivo at Legend Porsche Audi VW

Victoria DeVivo | Page 2

Internet Sales Manager

Legend Porsche Audi VW

5775 Merrick Rd.
Massapequa , NY 11758

5.0
26 Reviews
5.0

26 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

Industry Experience

18 yrs, 10 mos

26 Reviews of Victoria DeVivo

August 07, 2018

Dealership Rating
Employee Rating

Rectified Dealer with Victoria in this process has been great, she is a true professional with outstanding customer service skills. Victoria responded to my q More

by jakeisles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 07, 2018

Legend Porsche Audi VW responded

Hello jakeisles, There may be some miscommunication at play here and we are sorry that your calls went unanswered. If you transferred plates from your trade vehicle to the new vehicle we would not have charged you for a new registration. If you opted for new plates then once you surrender the old plates to the DMV they would refund you. Please call us to discuss it further so we can get everything straightened out. Ask for Victoria (631)691-7700. Thank You and Drive Safe!

Aug 07, 2018

Legend Porsche Audi VW responded

I just spoke with my general manager on your behalf. The registration came back in July with the correct amount to charge. We cross reference all deals and over payment checks go out this month for all registration we got back in July. I am sorry it didn't go smoothly and that the calls weren't answered, but I am glad you reached out to us.

Aug 07, 2018

jakeisles responded

Hi, I did transfer plates and questioned Ed why I was being charged a whole new registration fee. He said i who'd get ax refund in the mail, refund never came. I called the DMV and they said I would not get refund from them. Dmv said it looks like your dealer overcharged you. I estimate I am due around $150

Aug 14, 2018

Legend Porsche Audi VW responded

Hello Once Again, It is great that we were able to work together to clear up the air and figure out your plate transfers. We are always here to help you if you need anything in the future! You can always contact us at customercare@legendautogroup.com. Have a wonderful week and please remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

November 25, 2017

Dealership Rating
Employee Rating

Most amazing friendly sales professionals I ever met! Ms. DeVivo met me at Legend VW dealership and introduced to the sales specialist Gasper. He and Victoria made my car research at Legend VW very friend More

by Mamed K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gasper and Sam

Nov 29, 2017

Legend Porsche Audi VW responded

Thank you so much for taking the time to write this on our behalf. We pride ourselves on treating our customers the way we would expect to be treated. Better yet, the way we would want our mom's treated when buying a car! We wish you a very Happy Holiday Season!!! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Enjoy the rest of your week & remember to drive safe! Rep: Legend Volkswagen #legendvolkswagen member of the Legend Auto Group #thelegendautogroup

May 18, 2017

Dealership Rating
Employee Rating

love my new Audi Q5! I traded my 2014 Q5 for a new 2018 model. The whole Legend team was amazing! Thank you to the Internet Mangaer, Victoria DeVivo. Charles Gore, Jamie M More

by smulieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Murphy, Edward Jaffe , Charles Gore

May 19, 2017

Legend Porsche Audi VW responded

Hi smulieri! Thank you so much for taking the time to leave us such a generous review! We are so happy that Victoria, Charles, Jamie, and Ed were all able to make your experience the best possible! All of us here at Legend are here to assist you at any time! Congratulations on your new car! If you ever need anything else please don't hesitate to contact us at customercare@legendautogroup.com. Enjoy your weekend & remember to drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 27, 2017

Dealership Rating
Employee Rating

Alan Cantor: a special salesman Working with Alan Cantor was a special experience with going into a new car. He is a professional and friendly person to deal with. I test drive with More

by Rangerfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Cantor

Apr 27, 2017

Legend Porsche Audi VW responded

Hi Rangerfan, thank you so much for writing such a generous response. We are so glad to hear about your experience with Alan working so well! Congratulations on your new vehicle. If you ever need anything please don't hesitate to contact us at customercare@legendautogroup.com. Enjoy the rest of your week & remember to drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 03, 2016

Dealership Rating
Employee Rating

2017 s3 I had a extremely good experience with Audi overall. My salesman Jose was very thorough and didn't play any of the car salesman games that some dealer More

by Mike L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

Nov 04, 2016

Legend Porsche Audi VW responded

Hello Mike, We are very glad to hear that you had a amazing experience with us. Jose is an excellent representative of the team and you are lucky to have been able to work with him. We hope to see you in the future! Have a wonderful weekend & of course, please remember to drive safe. Legend VW #legendvw member of the Legend Auto Group #thelegendautogroup

October 17, 2016

Dealership Rating
Employee Rating

Great experience , easy and fast .. mike Paskoff was awesome . I would defiantly use this dealership again and again .. thanks so much for your help in purchasing my n More

by Pawz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Paskoff , David Johanson

Oct 18, 2016

Legend Porsche Audi VW responded

We couldn't be happier to read this!!! Please call us if you need anything at all and enjoy your new Jetta! #legendvw #enjoy #drivesafe #legendautogroupny

June 21, 2016

Dealership Rating
Employee Rating

Legend Autorama Service I want to express my appreciation for the great service experience I received from Legend Autorama in Amityville, NY. From the time I arrived, I was More

by destunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Murphy , Jose Garcia, Dawn Scarpinato, Bill Weingarten, Tara Bauman

Jun 22, 2016

Legend Porsche Audi VW responded

This is by far the best thing we could hear!!! We strive to make our customers happy and appreciate the feedback. Thank you for being a loyal Legend customer and for taking the time to make your positive experience heard!!!

December 24, 2015

Dealership Rating

Smooth and easy, Great experience! Very pleasurable experience shopping for a car, FINALLY!, Victoria and Mike true professionals A very smooth and easy purchase, really enjoyed this de More

by Scott2girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Paskoff

Dec 24, 2015

Legend Porsche Audi VW responded

Thank you so much for taking the time to give us a great review. We strive to make our customers happy and we are thrilled to hear that you will be visiting us again in the future! Please be sure to reach out to us should you need anything. Have a wonderful holiday and a Happy New Year! Thanks again!

April 28, 2015

Dealership Rating

Personalised service Service was personal and attentive, team was professional and cordial, as well as patient. We were assisted and advised in a way that was consistent w More

by Giancarlo
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, David Johanson

Apr 28, 2015

Legend Porsche Audi VW responded

Thank you Giancarlo! Enjoy the vehicle and please do not hesitate to reach out to us if you should need anything.

February 17, 2015

Dealership Rating

Awesomeness!!! Best experience I've had in a while, no shady business, very friendly and extremely preofessional and thorough. This place makes you feel like family, More

by jeffdelva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Paskoff , David Johanson

Feb 17, 2015

Legend Porsche Audi VW responded

Jeff, It was a pleasure assisting you. It is always refreshing to have nice people come in for a vehicle and you walked in smiling! Of course we did our best to keep you smiling and it seems we succeeded! Enjoy your new Tiguan and please do not hesitate to call us for anything! Thank you so much for the wonderful review. It means alot to us!

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