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Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 16

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
304 Reviews
4.4

304 Reviews

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304 Reviews of Victoria Gilliland

June 14, 2025

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Employee Rating

Absolutely loving my new car. Chris, Hector and Lisette have been great! Looking forward to doing more business with them in the future. More

by melaniedietert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector, Chris, Lisette

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Jun 16, 2025

Group 1 Buick GMC North responded

Hello, we're happy to hear you had a positive experience with our team! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 14, 2025

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Employee Rating

My family and I was traveling from out of town and was in a bind. My advisor understood the situation and made moves so we could get our car fix the same day. Extreme professionalism and friendliness! More

by Trustgjhsp64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2025

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

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Employee Rating

I always take my vehicle with an issue and satisfy person I’ve been with George the advisor he is outstanding More

by Rafael Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George is very outstanding. He explained everything about my warranty and the service first time I’ve been there with George. I prefer going to George from now on.

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Jun 09, 2025

Group 1 Buick GMC North responded

Hi Rafael, thank you for your kind review; we are happy to pass your comments to George here at Beck & Masten Buick GMC North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

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Employee Rating

I had my truck recalibrated and this GMC team is so professional and fast, specially Itaty and Javonte! More

by mariozamora16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Itaty and Javonte

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Jun 08, 2025

Group 1 Buick GMC North responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2025

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Employee Rating

I went into the Beck and Masten Buick/GMC fully expecting to just shop and get a quote for my vehicle trade in. The friendly staff, flexible quotes, and available stock was enough to convince us to purchase More

by Jordan.a.king.505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Wohl, Andrew, Alexandra, Cesar

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Jun 05, 2025

Group 1 Buick GMC North responded

Hi, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC North. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2025

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Employee Rating

Hector and Christopher were exceptional! I am particularly impressed with the dealership’s services. This transaction marks my second purchase within the past five years, and I highly recomm More

by mkvldaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector and Christopher

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May 28, 2025

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Thanks again for the recommendation, and have an amazing day!

May 26, 2025

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Employee Rating

I had an appointment and still took 3. 5 hours to do oil change and rotate tires!!!! More

by seansirafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Group 1 Buick GMC North responded

Good morning, My apologies for the extended wait times during your recent service experience. I know depending the time of check in (appointment), the queue could be a little backed up due to high volume. We are always trying to get these vehicles out as quickly as possible, while still performing good multipoint inspections and videos for transparency. If you would like, please reach out to me at your convenience to discuss further. Thank you David Marti Jr Service Manager 281.897.6641 dmarti@group1auto.com

May 23, 2025

Dealership Rating
Employee Rating

Beck & Master Buick GMC are the best, very friendly and professional treatment, especially Mr. Hector Rincon, one of the best salesmen, friendly and professional. Thank you, Mr. Hector for treating us supe More

by Miguel Ruiz sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 24, 2025

Group 1 Buick GMC North responded

Hello Miguel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

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Employee Rating

Mathew and his team did everything right from the time I showed up until the time my vehicle was ready More

by Chyle McMahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew

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May 24, 2025

Group 1 Buick GMC North responded

Hello Chyle, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! We do hope we can be of assistance in the future. Take care!

May 19, 2025

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Employee Rating

My salesman Hector Rincon did an amazing job showing me the truck and answering all my questions and/or concerns. Truly a great experience and I would recommend Hector and Beck & Masten Buick GMC to anyon More

by justin.mourar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Rincon

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May 22, 2025

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! If you have any further questions, please give us a call. We're always happy to help!

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