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Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 3

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
306 Reviews
4.4

306 Reviews

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306 Reviews of Victoria Gilliland

April 11, 2026

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Employee Rating

Fast response to my questions friendly service . First GMC i like how they keep me updated on status of my vehicle More

by Kennylinks44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 14, 2026

Group 1 Buick GMC North responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Buick GMC North

April 01, 2026

Dealership Rating
Employee Rating

Being client for over 10 years and every time I need service they take care of me with or with out appointment 10 of 10 always. More

by salvaje0483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 03, 2026

Group 1 Buick GMC North responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2026

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Employee Rating

The salesman was very nice and knowledgeable I enjoyed the experience. Thank you all very much More

by curtisgary53
Recommend Dealer
Yes

Other Employees Tagged: Lee Hobson

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Mar 30, 2026

Group 1 Buick GMC North responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2026

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Employee Rating

My car was in the shop to long never going to buy here again w More

by Margerymoonie 1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Mar 28, 2026

Group 1 Buick GMC North responded

Hello, I would like to dive deeper into your issue and why the repair took so long but I would need more info. If you could, at your convenience, reach out to me to further discuss your experience. Thanks, Eric Clifton Service Director 281-897-6647

March 25, 2026

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Employee Rating

Amazing experience overall—friendly staff, transparent pricing, quick process, and excellent customer service from start to finish. More

by Mk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay

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Mar 27, 2026

Group 1 Buick GMC North responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2026

Dealership Rating
Employee Rating

Worst experience I’ve ever had at a dealership. They had my truck for three days before they ever touched it. They didn’t give me a rental vehicle and it took eight days to get my truck back. Cost More

by Jefcar25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Mar 27, 2026

Group 1 Buick GMC North responded

Good morning,   Jefcar25, Thank you for taking the time to leave a review. I know at times our loaner vehicles are hard to come by but I would like to look more into this as transparency is one of our core beliefs. If you would, please reach out to me at your convenience so I can look up your account.   Thank you.    David Marti Jr Service Manager Tel 281.897.6641

March 24, 2026

Dealership Rating
Employee Rating

Had a good experience, everything went quite smoothly from start to finish. I would definitely recommend this dealership and staff A+ I'm enjoying my 2026 Buick Encore GX More

by sam6666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Able Sixtos A+

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Mar 27, 2026

Group 1 Buick GMC North responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 23, 2026

Dealership Rating
Employee Rating

Great service sales team was very helpful and knowledgeable they showed me everything on the truck More

by vikastalwar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike

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Mar 25, 2026

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2026

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Employee Rating

Great dealership to purchase a vehicle from great staff great service great team work all around More

by Nia jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Darren

Print
Mar 23, 2026

Group 1 Buick GMC North responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2026

Dealership Rating
Employee Rating

I had a thermostat replaced and the cost was almost $700. When I complained about the cost, they lowered the price $100. Folks, this is about a 15-20 minute job and the part cost about $60. I will not be doi More

by mwood6124965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Mar 22, 2026

Group 1 Buick GMC North responded

Good Morning,   mwood6124965, Please reach out to me at your convenience. I would like to look up your profile and review this repair order. Transparency is something we take seriously. We strictly base repairs off of the labor guides we have. I look forward to speaking with you.   David Marti Jr Service Manager Tel 281.897.6641

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