Victoria Gilliland | Page 20

They took long time and they did not keep me informed. .I had to call several times. I also asked to check other things than what the fixed and they ignore that request completely. .I had to call several times. I also asked to check other things than what the fixed and they ignore that request completely. More

Print

Seamless purchase. Very helpful and professional staff. Great communication and an overall great experience. Will definitely consider buying here again. Very helpful and professional staff. Great communication and an overall great experience. Will definitely consider buying here again. More

Print

Very experience Service everybody treated me very well, very good service with oil changing and more!! very good service with oil changing and more!! More

Print

I was a walk-in at Beck & Masten North, in Houston, and was pleasingly surprised at how smooth my experience was. Cameron assisted me, and was very professional and accommodating. He even offer a ride home was pleasingly surprised at how smooth my experience was. Cameron assisted me, and was very professional and accommodating. He even offer a ride home and back, if I chose not to wait, the expected 2 hrs, to do my service request. I stayed and was very comfortable. I had fresh coffee, WiFi, and a charging station. There was no pressure to get additional services and all items inspected, were printed out and labeled as good, urgent or recommendations for future service. I highly recommend Beck & Masten North for your auto service needs. More

Print

Great customer service and they will have you riding in something. I will recommend them to anybody if you want to walk away feeling good about making the right decision. Thanks to my sales consultant Mich something. I will recommend them to anybody if you want to walk away feeling good about making the right decision. Thanks to my sales consultant Michelle Shepard. More

Print

We've been customers at this dealership since 1998 and in the last 5 years, every visit is worse. Today topped the cake! the last 5 years, every visit is worse. Today topped the cake! More

Print

Beck & Masten North has always been professional when it comes purchasing and servicing my vehicles. comes purchasing and servicing my vehicles. More

Print

Super excited. I purchased my dream vehicle that has all the safety packages, fog lights, lift gate, remote start, heated seats and so much more that I have to chec I purchased my dream vehicle that has all the safety packages, fog lights, lift gate, remote start, heated seats and so much more that I have to check my owners manual constantly. Some of the new safety features take a bit of getting use to reacting. Beck & Masten has been my dealership since 2013 and I've leased three vehicles and now this fourth purchase. All staff who passed me were friendly and acknowledged me. Darin has been my salesman each time and he ensured I got the vehicle I wanted and at a price in my range. Not being a techy, savvy he did all my electronic set ups each purchase. Caesar in Finance found me another rebate and a better finance. He looked out for my interests. That is commendable I also received a call after sale from the GM, very cool. Beck & Masten are the best and I highly recommend. More

Print

Everybody was so helpful specially Jorge, new car manager and my sales person they got me amazing deal I can ask for better thank you. You guys keep it up. and my sales person they got me amazing deal I can ask for better thank you. You guys keep it up. More

Print

Great service writer Camron . his customer service skills are superior to 90% of your other writers However your labor rate and your parts markup cost are outrageously high. This his customer service skills are superior to 90% of your other writers However your labor rate and your parts markup cost are outrageously high. This must likely will drive me to go elsewhere except for warranty work. I plan to purchase a new vehicle shortly and will look elsewhere after being with you all fir 10 years More

Print